Vivo Life Reviews 

8,496
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 627 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting clean ingredients, excellent flavors, and effective formulations that provide a noticeable energy boost throughout the day. Consumers also highlight the consistently reliable delivery service and easy-to-navigate website, making regular reordering extremely smooth and convenient. Some reviewers were not happy with subscription management, mentioning unexpected charges or difficulties cancelling recurring orders. A few other people also noted that certain protein powders did not dissolve properly in liquids, while others frequently reported frustrating delivery delays and extremely poor customer support communication.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great taste, clean ingredients,... See more

Quality

Consumers find quality to be a major highlight, with many reviewers praising the clean ingredients, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt arrival times, efficient... See more

Order

Customers consistently note mixed experiences with order processes and subscription management. While many... See more

Service

Clients share satisfaction on service, frequently praising quick delivery times, helpful communication, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel more energised and able to manage my day. Since starting my first bottle in April due to my absolute faith in this product I have recommended it to 4 of my immediate family . 4 members of m... See more

Company replied

Rated 5 out of 5 stars

A vegan protein powder without any artificial rubbish that tastes great. Its good on its own or with added fruit/yogurt etc. Noticed straight away that my pain levels went down. Theres also helpful ed... See more

Company replied

Rated 5 out of 5 stars

Great product. Ordered it as recommended by thelandofholly, on tick tock so was not a 100% sure how good it would be but very impressed. I don’t get that afternoon tiredness already. Felt the benefi... See more

Company replied

Rated 5 out of 5 stars

I was looking for a new multivitamin and found yours, I like the ingredients and can stop taking the b12 drops I was taking, I wish you used zinc sulphate though. I actually like the 2 pills a day thi... See more

Company replied



Company details

  1. Fitness and Nutrition Service

About Vivo Life

Written by the company

About us

We create clean, nutrient-dense functional foods and supplements.

We've been making the tough choices about our product formulas for almost a decade, so we can guarantee:

  • Easy to digest & nutrient-dense
  • Plant based
  • No artificial colours, flavours or fillers
  • Backed by science
  • Made in the UK

  • Our 30-day money back guarantee


  • Contact info

    4.5

    Excellent

    TrustScore 4.5 out of 5

    8K reviews

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    3-star
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    1-star

    Asks customers to review

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    4.5

    All reviews

    (8,496)

    620 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Protein powder

    It is a great product and arrived quickly. Very pleased with order

    May 24, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Sarah,

    We're really pleased to hear you're enjoying the protein powder. It's great to know everything arrived quickly and that the experience lived up to expectations from start to finish.

    Enjoy, and we hope it continues to be a helpful part of your routine.

    Team Vivo Life

    Rated 5 out of 5 stars

    The product is great

    The product is great. Honestly one of the best on the market. 10/10 product and price is good.
    All the emails constantly is annoying.

    May 26, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Alex,

    We're delighted to hear you're enjoying the products and that they've earned a place among the best you've tried. Hearing that the quality and value have stood out to you is fantastic.

    We also appreciate the honest feedback about our emails. It's helpful to hear where we can strike a better balance.

    Team Vivo Life

    Rated 4 out of 5 stars

    Ease of ordering/ subscription…

    Ease of ordering/ subscription management. Did not recive any shipment tracking verification, but received delivery in a timely manner.

    May 23, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi,

    It's great to hear you've found both the ordering process and subscription easy to use. We know how important it is for those things to be straightforward.

    We're also pleased your order arrived quickly, and we appreciate you mentioning the tracking issue. It's helpful feedback and something we'll keep an eye on.

    Team Vivo Life

    Rated 5 out of 5 stars

    Top quality products and excellent…

    Top quality products and excellent service

    May 22, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hey Lisa,

    Thank you for the review!

    We're delighted to hear you've had a great experience with both the products and the service. It's wonderful to know we've delivered on both. Thanks for your support and for choosing us :)

    Team Vivo Life

    Rated 5 out of 5 stars

    Superriort products that work for me

    I actually feel better with your products! Plus they are 3rd party tested for purity! Love it and always come back to it when I've tried other products.

    May 23, 2026
    Vivo Life logo

    Reply from Vivo Life

    It's wonderful to hear you've had such a positive experience with our products. Knowing that you keep coming back to Vivo Life, even after trying other options, is one of the biggest compliments we can receive. We're also glad that our commitment to third-party testing gives you extra confidence in what you're taking.

    Thank you for your continued support 💛

    Team Vivo Life

    Rated 5 out of 5 stars

    Great protein powder recommend to everyone

    Had a below BMI for a long time. After switching to a vegan diet 3 months ago, even more struggled to eat enough protein. After getting this product, I gained 1.5 kg in a month and feeling more energised, healthy, stable, while still being able to remain my dietary preferences. Thank you so much!

    May 20, 2026
    Vivo Life logo

    Reply from Vivo Life

    Thank you for such a thoughtful review.

    It’s wonderful to hear that Perform Protein has helped make your transition to a vegan diet easier and that you've found a way to increase your protein intake while staying true to your dietary preferences. We're especially pleased to hear you're feeling healthier and more energised.

    Thank you for sharing your experience and we really appreciate your support 💛

    Team Vivo Life

    Rated 5 out of 5 stars

    Excellent product that gives real…

    Excellent product that gives real results in the body, and easy to use easy use. It arrives in a reasonable amount of time. The website is easy to navigate.

    May 23, 2026
    Vivo Life logo

    Reply from Vivo Life

    Thank you for taking the time to leave a review!

    We're so pleased to hear you're seeing positive results and finding everything easy to use, from the products themselves to the website experience. Thanks for having us as part of your routine and for your support 💛

    Vivo Life

    Rated 5 out of 5 stars

    The shake is tasty

    The shake is tasty , fills me up , is not full of additives, it’s reasonably priced and delivery is quick.

    May 26, 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Thank you for the lovely review.

    It's great to hear the shake is ticking all the right boxes for you. We spend a lot of time trying to balance taste, nutrition and simplicity, so it's always rewarding to hear when customers appreciate that combination. Thanks for your support!

    Vivo Life

    Rated 5 out of 5 stars

    I bought the liquid omega for my…

    I bought the liquid omega for my daughter that can’t swallow pills so this is a great option and I also like the fact that is mint flavored all the other brands put orange oil and she’s allergic to oranges so it’s perfect for us plus is a clean tested product we’re happy with this product and the brand it arrived fast too.

    May 19, 2026
    Vivo Life logo

    Reply from Vivo Life

    Thank you for such a thoughtful review.

    We're especially pleased to hear the mint flavour has been a good fit for your daughter.

    Finding products that work around allergies and individual needs can be challenging, so it's wonderful to know you've found an option that works well for your family. Thanks for putting your trust in us, and we're delighted to hear everything arrived quickly too :)

    Vivo Life

    Rated 5 out of 5 stars

    Delicious protein powder and love the…

    Delicious protein powder and love the addition of turmeric.

    May 20, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hey Ruth,

    Thank you for the review!

    We're so glad you're enjoying the taste. The addition of turmeric is one of the things that makes Perform Protein a little different, so it's great to hear it's something you've appreciated too.

    Thanks for having us as part of your routine :)

    Vivo Life

    Rated 5 out of 5 stars

    New Vivo life protein really got an upgrade.

    I really like new Vivo life protein (vanilla). It is much creamier and it has a subtle taste of strawberry? I really enjoy the taste!

    May 16, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hey Veronika,

    Love hearing this 💛

    We're so glad you're enjoying the new Vanilla. The creamier texture has been a big hit, and it's great to hear you've noticed the difference too.

    Thanks for having us as part of your routine and for taking the time to share your feedback.

    Team Vivo Life

    Rated 1 out of 5 stars

    I had a subscription with Vivo Life for…

    I had a subscription with Vivo Life for 6 months. I received absolutely no warning or reminder emails that my subscription was about to renew. The very first notification I received was on the morning my bank account was suddenly debited for £122.
    I contacted customer support immediately that same morning, asking them to cancel the order before it processed. Instead, they ignored my message, allowed their automated system to ship the order anyway, and took a full week to finally reply to my email.
    Now, because of their system's failure to send a reminder and their team's slow response time, I am being forced to foot the bill for return postage out of my own pocket just to get my £122 back.
    This is incredibly poor customer service and an unfair subscription trap. I will not be buying from Vivo Life again. Be very careful with their subscriptions.
    I even appeared in their ad in 2017 and a loyal customer ! Won’t be buying anything from them due to the lack or customer service and for being out of pocket for their inefficiency !

    May 19, 2026
    Unprompted review
    Vivo Life logo

    Reply from Vivo Life

    Hi Sara,

    We're sorry to hear that this experience left you disappointed.

    We completely understand how frustrating it can be when an order processes before you're able to stop it, and we appreciate you taking the time to share your feedback with us.

    Our team has been in touch directly regarding your return and refund, and we've also reached out separately with an additional goodwill gesture as we'd genuinely like the opportunity to make things right.

    We appreciate you giving Vivo Life a try and hope we'll have the chance to restore your confidence in us in the future.

    Vivo Life

    Rated 5 out of 5 stars

    Good clean and great tasting protein…

    Good clean and great tasting protein power. Easy to manage subscription and efficient delivery service.

    May 16, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Paul,

    Glad you're enjoying the protein and that the subscription and delivery experience has been smooth too. Really appreciate you having us as part of your routine.

    Team Vivo Life

    Rated 5 out of 5 stars

    Really helpful and quick

    Really helpful and quick. Thank you

    May 16, 2026
    Vivo Life logo

    Reply from Vivo Life

    Thanks so much for sharing, Lin. We're really glad to hear you're loving the product! :)

    Team Vivo Life

    Rated 5 out of 5 stars

    I have this in subscription

    I have this in subscription. And love that it turns up like clockwork with no worries of running out - it is also easy to skip delivery if you don’t need the order
    Have been with this company for few years and never had any issues

    May 15, 2026
    Vivo Life logo

    Reply from Vivo Life

    Love hearing this, Kate!

    Having us as part of your routine for a few years means a lot. Glad the subscription has been making life a little easier and that everything has been arriving smoothly.

    Thanks so much for the continued support 💛

    Team Vivo Life

    Rated 5 out of 5 stars

    Shopping at Westfield London…

    Shopping in person at Westfield London on a very hot and busy day. Staff were quick to answer questions and were very helpful across the board.

    May 15, 2026
    Vivo Life logo

    Reply from Vivo Life

    Thanks for taking the time to leave a review, Erin!

    It's great to know you had a positive experience in store.

    We'll make sure your kind words are shared with the team, feedback like this means a lot :)

    Team Vivo Life

    Rated 4 out of 5 stars

    After the problems with deliveries

    After the problems with deliveries, I think it may now be sorted.
    Vivo have always responded well and sorted out any problems, in a fast, courteous, and professional manner.
    For that I thank you all

    May 22, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Bill,

    Really appreciate this!

    The delivery issues can be frustrating, but thank you for sticking with us through it. Glad the team were able to get things sorted for you properly in the end, and we really appreciate the kind words towards our customer service team.

    Team Vivo Life

    Rated 5 out of 5 stars

    Almost 10 years of using their…

    Almost 10 years of using their products. Always delivered on quality and flavour. Can't wait for the Pebble launch! Here's to another 10 years.

    May 12, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Bradley,

    10 years is seriously special, thank you for being part of the journey for so long 🫶

    Support like this genuinely means a lot to us, especially from someone who’s seen the brand evolve over the years. Very excited for you to experience Pebble too… we’re working hard on that one!

    Vivo Life

    Rated 5 out of 5 stars

    The unflavoured protein is my go to

    The unflavoured protein is my go to, and its now more golden and caramel in colour , has a nice upgrade 💛 Thanks Vivo Life for helping me to keep my protein levels in check with the best blends and free from unnecessary ingredients. 💛

    May 9, 2026
    Vivo Life logo

    Reply from Vivo Life

    Hi Kiran,

    Love reading this!

    The unflavoured option has been quietly carrying people’s smoothies, oats and recipes for years now. Glad you’ve enjoyed the little updates too. Really appreciate the support and having us as part of your daily routine for your protein intake :)

    Vivo Life

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