I’ve really enjoyed using these strips. They’re quick, easy to use, and give instant insights in a way that feels simple and accessible. I found it really helpful to get a snapshot of things like hydr... See more
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Since early fall of last year, I’ve had three health emergencies and ended up in the hospital 3 times. Doctors locally are worse than doing nothing so my husband and I have taken control of our own he... See more
Company replied
This peeing stick really helps me keep calm during these unprecedented times. I use oara ring, Fitbit watches and track my vital from many sources, but nothing provides the info vivo has. Only I res... See more
Loved working with them and using their products, definitely going to be using all of their line.
Company details
Written by the company
Want to get more reliable nutritional advice backed by real-time body data? Vivoo is here to help! Vivoo is an at-home test and App that shares personalized nutritional and lifestyle advice to improve your body’s wellness based on 9 wellness parameters, including water, vitamin C, magnesium, calcium, sodium, pH, hydration, ketones, and protein. All advice on Vivoo App has been prepared by dietitians, nutritionists, and doctors. Try Vivoo today! How It Works? 1. Download the free Vivoo App 2. Urinate on the Vivoo test 3. Wait 90 seconds 4. Scan the strip to the App 5. Get your wellness score plus personalized nutritional & lifestyle advice
Contact info
44 Tehama Street, 94105, San Francisco, United States
- letstalk@vivoo.io
- vivoo.io
4.6
Excellent
186 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Vivoo has proven to be a great way to…
Vivoo has proven to be a great way to keep my wellness goals on track! The app is user-friendly and easy to navigate!
January 17, 2023
Unprompted review
Reply from Vivoo
Thank you for choosing Vivoo and for sharing your experience with others! Our team is committed to providing the best possible experience to our customers, and it's great to hear that we've met your expectations.
Never received my shipment
I ordered a month supply of the vivoo strips, but after a month of waiting I reached out to see where my order was. They advised there was a shipping error and they would send a new pack out, arriving in 3-6 days along with an email with tracking information. Another two weeks passed, no email, no tracking, no strips. I contacted them again as I assume they did not ship them again. They issued me a refund immediately which makes me think because it was only a month order, it wasn’t worth the shipping for them. I’d like to try them but not willing to go through that long of a retail experience again.
December 1, 2022
Reply from Vivoo
We're sorry to hear that you've had a negative experience with Vivoo. We take all feedback seriously. We have many users who have purchased a one-time package. And, we want to assure you that we don't have such policy.
Our team takes all feedback seriously and will work to resolve any issues you may have encountered. We will do our best to address your concerns and improve our services.
Best healthcare tracking app
One of the best apps to track your healthcare parameters. So far I loved it.
January 1, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
Superb overall experience
Superb overall experience. The app is smooth and easy to use. The tips are efficient and it does a good job of recommending nutritional info and meal suggestions. To sum-up, it hits the goals and it's good if you want to get guidance to stay healthy.
February 21, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
Good experience
It is a great app for daily use, good experience and helpful👍🏻
February 19, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
Great App
I use the application daily to track healthcare parameters. It is great and I suggest it to everybody.
February 14, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
One of the greatest apps that helps you…
One of the greatest apps that helps you to hear your body's voice. Highly recommended 🙂
February 28, 2023
Unprompted review
Reply from Vivoo
Thank you for choosing Vivoo and for sharing your experience with others! Our team is committed to providing the best possible experience to our customers, and it's great to hear that we've met your expectations.
Vivoo is the best urine test on the market
Vivoo was very easy to obtain and use. I just gave an order via amazon. It is a great way to keep yourself informed about your health. I recommend it!
February 20, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
Great experience
Great experience so far. Very easy to use. And, the team was quick to respond to my questions. I was searching for a tool to track hydration levels and I am happy to have this parameter in the Vivoo App. Keep up the good work!
February 25, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
Excellent service
Excellent service! The team was quick to respond to my questions and provided helpful advice.
February 24, 2023
Unprompted review
Reply from Vivoo
We're so glad that we were able to meet your expectations and provide you with excellent customer service. Our team works hard to ensure that our customers have a positive experience with Vivoo, and it's great to hear that we were able to do so for you. Your kind words mean a lot to us, and we appreciate it.
I pretty much enjoyed using the app
I pretty much enjoyed using the app. After the quick test getting my personalised nutrition advice was extremely helpful!!! 💛
February 21, 2023
Unprompted review
Reply from Vivoo
Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with Vivoo! We strive to provide the best possible experience to our customers, and your feedback lets us know that we're on the right track. We're glad to have exceeded your expectations! Thank you for choosing Vivoo and for sharing your experience with others.
I have been receiving low sodium…
I have been receiving low sodium results for over a year. My Doctor didn’t notice it at first in my blood work and dismissed my urine results. Over a year later my blood work showed very low sodium and he adjusted my meds. Now I feel much better and the urine test discovered it first!
February 17, 2023
Unprompted review
Reply from Vivoo
Thank you for your glowing review! We're thrilled to hear that our Vivoo product has made a positive impact on your wellness journey. We're proud to have been a part of your health and wellness journey and appreciate your business. Please don't hesitate to reach out if you have any further needs or questions.
All of the ‘positive’ reviews are too…
All of the ‘positive’ reviews are too over the top to be real. Like so many other people I ordered, nothing came for a month, I reached out to customer services and was just ignored. They just WILL NOT ever reply to you.
A perfect example is this, any reputable company would be appalled by their negative reviews on here and have someone replying to them. They do not. They don’t bother to even refute the claims against them.
This tells you everything you need to know.
February 12, 2023
Reply from Vivoo
We're sorry to hear that you've had a negative experience with Vivoo. We investigated your case closely and found out that our Customer Team sent you reply on 9th February (within 24 hours) regarding this problem. Unfortunately, these e-mails sometimes go to the spam folder or there might be a different technical problem. We sent you another e-mail that contains the screenshot of our first e-mail. We hope that we can reach you this time. We understand how frustrated you must be. If you have any specific concerns or issues, please don't hesitate to reach out to us at letstalk@vivoo.io once more.
Never even bothered to reply
I ordered from them on Jan 4, 2023, and then spaced it for a little while until I noticed the $60+ charge on my card a while later. I checked the status of my order on their website and it was labeled as still "processing" a full 5 weeks later. I reached out to their customer service to find out what was going on and it's been nearly a week with no response. I finally just filed a dispute with my credit card to get the money back.
I'm pretty sure most (if not all) of the positive reviews for this company are from people with a stake in the company. The majority of bad reviews have the same thing in common - orders aren't being shipped. I'm questioning whether this company actually produces a product at all.
January 4, 2023
Reply from Vivoo
We're sorry to hear that you've had a negative experience with Vivoo. We take all feedback seriously and want to ensure that all of our customers have a positive experience with Vivoo.
We understand how frustrated you must be. If you have any specific concerns or issues, please don't hesitate to reach out to us at letstalk@vivoo.io.
I love how easy they've made it to take a test
I love how easy they've made it to take a test + the in-app experience is really awesome.
Love the recommendations. Love that it only takes 90 seconds for the test to be submitted.
It would be useful to also have potassium since it works hand in hand with sodium, but it's probably more complicated.
Overall amazing experience.
January 16, 2023
Unprompted review
Reply from Vivoo
We're delighted to hear that Vivoo has helped you to achieve your wellness goals. Our team takes pride in providing high-quality products , and your review lets us know that we're on the right track. We appreciate your feedback and hope to continue to provide innovative solutions to improve your wellness!
Easy to use and clear experience.
January 11, 2023
Unprompted review
Reply from Vivoo
Thank you for choosing Vivoo and for sharing your experience with others! Our team is committed to providing the best possible experience to our customers, and it's great to hear that we've met your expectations.
I used these tests for about 6 months…
I used these tests for about 6 months on and off. Today I decided to run an experiment. I took two tests within 1 hour and only changed the room I was in. The lighting was similar but the test was 7/10 and 9/10. Apparantly during that hour my sodium, calcium and magnesium levels dropped from 10 to 3. Newsflash, they didn't. This test isn't accurate. Get a blood test if you are really concerned.
December 27, 2022
Unprompted review
Reply from Vivoo
We're sorry to hear that our Vivoo product didn't meet your expectations, but we appreciate your feedback nonetheless. We value your opinion. If you have any specific concerns or issues, please don't hesitate to reach out to us at letstalk@vivoo.io. We hope to have the opportunity to make things right.
They have incredible customer service
They have incredible customer service. Real people respond to you and fast. I bought the product for my husband because his health had deteriorated recently and it was one way to easily track some of his health factors. It’s easy to use and he found it helpful. I’m not 100% sure how accurate the reading is but at least it can help you compare week to week if you test under the same conditions each time.
December 9, 2022
Unprompted review
Reply from Vivoo
We're so glad that we were able to meet your expectations and provide you with excellent customer service. Our team works hard to ensure that our customers have a positive experience with Vivoo, and it's great to hear that we were able to do so for you. Your kind words mean a lot to us, and we appreciate it.
This test wasn't accurate for me
Following from the response from Vivoo I will always consider a blood test to be more reliable. I won't be buying this product again.
This test wasn't accurate for me. It stated low sodium. I actually did a blood test on the same day and it showed sodium levels were in the high end of normal range. My hydration is low but I drink 3 liters of water daily. How reliable are the other results?
November 15, 2022
Unprompted review
Reply from Vivoo
We're sorry to hear that our Vivoo product didn't meet your expectations, but we appreciate your feedback nonetheless. We would like to mention that blood tests and urine tests are not directly comparable; these two tests are used to detect biomarkers in different bodily fluids.
If you have any specific concerns or issues, please don't hesitate to reach out to us at letstalk@vivoo.io. Our science team will check this case and we hope to have the opportunity to make things right.
I love this product
I love this product! It works great. And I think we should all be able to monitor more of our health indicators at home. It’s important to read the instructions. Nothing is difficult at all. Just have to follow the process. It takes under two minutes. I just got my newest box through their subscription service. Super helpful customer service! REAL people. No bots!
November 21, 2022
Unprompted review
Reply from Vivoo
We're so glad that we were able to meet your expectations and provide you with excellent customer service. Our team works hard to ensure that our customers have a positive experience with Vivoo, and it's great to hear that we were able to do so for you. Your kind words mean a lot to us, and we appreciate it.
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