vixenbrand.com Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Don't buy - Terrible company

Don't buy here. Clothes are uncomfortable, literally nothing is returnable and their customer service is absolutely non existent. They dont care about you your comfort or lifestyle. Just want your money and that's that. I paid for overnight shipping and got it 4 days later. I tried on their clothes and most of them were so uncomfortable not sure who designed them but it shouldn't feel the way it did. Not comfortable at all and hurts to wear.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Well I paid £90 to receive nothing

Well I paid £90 to receive nothing. I was told to look at the t&c’s and make a claim against FedEx who I have no contract with and no account with.

Customer service is dismissive and I have no goods, no refund and no hope. Exactly the same as the other reviews for non US purchasers here.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

I paid 150$ for a package

I paid 150$ for a package. But the size was too small. I couldn't return it and exchange it to a different size because I live in the Netherlands.

The customer service was rude and didn't want to look for a solution. Just threw away 150$.

What a bad company. Bad service. Don't buy here!

December 12, 2023
Unprompted review

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