A bit of a less than happy experience
Unfortunately, we did not have quite the smooth experience other customers had. We purchased a carpet in June 2022. We received an email mentioning an envisaged delivery date. After the expiry of the "envisaged" delivery date (with no correspondence of notification from the company) we had to reach out to them and received a new delivery date. I don't mind waiting for items, even long, but I do want to know the status, if things change. Four months down the road (and more envisaged delivery dates) we decided to let it go and requested a refund. That also turned out to be a less than smooth communication process in itself. At least they have resolved it, and I am thankful for that.







