Velvet AutoInvest Reviews 136

TrustScore 2 out of 5

1.9

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Rated 5 out of 5 stars

I've been with velvet autoinvest for a few days. I was very skeptical at first because it just sounded too "good". I chose the Velvet Ultra system and it actually works very well so far!!! Customer... See more

Company replied

Rated 1 out of 5 stars

The founders actions speaking for themselves!! I used this SCAM for more then 6 months.. ZERO risk management ZERO customer support After 6 months the depot was down 96,6 % There will be a big... See more

Company replied

Rated 1 out of 5 stars

I put 1 star only because its impossible to put less. A complete scam company that has lost all investors monies. To make matters worse I see they are trying very hard to delete all the bad reviews... See more

Company replied

Rated 1 out of 5 stars

Stop loss with Ultra is officially set at "approx. 100%" (quoting the support email!). To call that a stop loss at all is a cruel joke. Bot trades massive positions without any risk management. Appr... See more

Company details

  1. Alternative Financial Service

Written by the company

Velvet bietet mit seinen B2C Devisenhandelsalgorithmen Privatanlegern eine völlig neuartige Investmentalternative an.


Contact info

1.9

Poor

TrustScore 2 out of 5

136 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a scam

This is a scam. They keep asking for money when I never requested their service.
Fortunately aed company declined and blocked them

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

My account is more than 66.5% down

My account is more than 66.5% down, and it's struggling to make any money.

This tool doesn't work. Don't waste your time, don't "give it a punt" like I did.

here's my stats after 5 months of using velvet.

Win rate: 67.42%
Best trade $14.51
Worst trade -$94.25
Average win $0.97
Average loss -$16.49

Even though they've lost me a lot of money, they're still taking commission from each trade and charging me per month to use the tool.

I'm pulling my money now because this is just a ridiculous waste of my time and money.

Customer service is terrible, product is terrible... avoid like the plague

March 2, 2023
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hi Jack,

Thanks for leaving a review about our service.

We are sorry that you are not statisfied with the strategy chosen. Please be aware, that our Ultra strategy aims for maximum returns, but also comes with high risks. Since the equity stop-out of our "Ultra" strategy in December cut losses we have built in additional security features to our strategies. Also the high-risk variant Ultra, you were using.

To clarify, you are / were using the service completely free of charge. The commissions are broker sided and we sadly do not have any control over them.

Best,
Velvet AutoInvest

Rated 1 out of 5 stars

95% loss

Velvet are you saying that the 95% loss of my funds under your management were my fault not yours? Now saying that....clients have access to stop trades whenecver they want? Is that now the line you use? Yet at the same time on the website you advertise great results on Auto pilot !! you cannot have your cake and eat it........end of last year you had a disaster you lost most of the money for all of your clients...you are now in rebuild mode.....but dont deny / lie about what happened. Anyone can contact me and I can show them live account statement....also there are other reviews where people say the same. Those that are saying they love the service are either A) false posts by Velvet themselves or B) clients who have used the service for a very short period....joined after the total loss

January 11, 2023
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear Cima Vax Fx,

as already written in your last review, unfortunately we can not assign your name.

It is true that customers manage their own funds. We do not have access to customer accounts at any time. Only the service of using our algorithm is offered, which can be turned off at any time. :)

We want to grow by constructive criticism of our customers!
Therefore, we ask you to write an email to info@vlvt.ai, so that we can clarify your questions and concerns.

Kind regards, Velvet AutoInvest

Rated 5 out of 5 stars

I love this product!

I’m more than happy that I found Velvet. The guys created an amazing algorithm, and the support is on point. I need to give 5 stars because they deserve it!

October 4, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hey Jörg,
Thank you for your review.
We are glad that you like our product.
May you have more successful months with our product. :)

Your Velvet AutoInvest - Team

Rated 1 out of 5 stars

The founders actions speaking for…

The founders actions speaking for themselves!!

I used this SCAM for more then 6 months..
ZERO risk management
ZERO customer support
After 6 months the depot was down 96,6 %
There will be a big article in one of the biggest finance magazines world wide about their gambling strategy.
They delete clients reviews everywhere..

December 21, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hello Jörg, thank you for your review!
We are always interested in taking on constructive criticism from our customers and integrating it for a better process.
We clearly reject the accusation that our company is a "scam". As a follower, you have access and full control over your account at all times. The risk management can be determined by the choice of strategy and has been strongly improved.
We ask you to write an email to info@vlvt.ai so that we can find a solution for your concern together.
We look forward to hearing from you!
Kind regards, Velvet AutoInvest

Rated 4 out of 5 stars

Like it!

I'm more than happy that i have found Velvet Autoimvest. I can highly recommend

November 17, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear Lisa,

thank you so much for your positive feedback!
Have a nice day.
Your Velvet AutoInvest Team :)

Rated 1 out of 5 stars

WARNING

I put 1 star only because its impossible to put less. A complete scam company that has lost all investors monies.
To make matters worse I see they are trying very hard to delete all the bad reviews.

Reply to velvet: please confirm to all here that your algo blew almost all the accounts just before Christmas.. Or do you deny that and blame the clients? Haha

December 8, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear Acosta, thanks for your review.
We are always interested in taking constructive criticism from our customers and incorporating it for a better process.

We clearly reject the accusation that our company is a "scam". As a follower you have access and full control over your account at any time. The risk management can be determined by the choice of strategy and has been greatly improved.

We ask you to write a mail to info@vlvt.ai, so that we can find a solution for your concern together.

We are looking forward to hearing from you!
Kind regards, Velvet AutoInvest

Rated 1 out of 5 stars

Don't do it! Zero risk management!

Stop loss with Ultra is officially set at "approx. 100%" (quoting the support email!). To call that a stop loss at all is a cruel joke.
Bot trades massive positions without any risk management. Approx. 85% of the invested money is gone.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Joined velvet 6 months ago now and…

Joined velvet 6 months ago now and deposited my investment into the ultra account. I have seen 8% returns each month and have since moved across other investments into velvet. I'd highly recommend to anyone who has money sitting in the bank to look at an investment with velvet.

January 5, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear James,

thank you very much for your positive feedback.

We wish you all the best,
Your Velvet Support

Rated 5 out of 5 stars

Amazing performance and support

I've only been at it for a week. I was rather skeptical from the beginning and have also researched the seriousness beforehand.
But so far I can say that I am really very satisfied.
The support is super fast and also competent. All my questions have been answered in a very short time.
I have also closely reviewed some individual trades in the chart. And these were all valid, coherent and real.
If this performance continues to a similar extent as before, I will also recommend velvet-autoinvest to friends and family.

October 18, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear MrSFoxxx,
Thank you very much for your feedback!
We are very pleased that you are happy with our product and service!


Have a loverly day,
Velvet AutoInvest - Team

Rated 5 out of 5 stars

The team of velvet is very helpful and…

The team of velvet is very helpful and responsive when it comes to questions about their business and setting up the account.
The fully automated algorithm silently does its thing and is successful even within these turbulent times of 2022.
Velvet offers a great value and is a good addition to a portfolio.

October 17, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear C. K.,

thank you very much for your feedback, it´s great that you’re happy with Velvet!


Velvet AutoInvest Costumer Service

Rated 5 out of 5 stars

Amazing!!!

Amazing! Very good Performance and excellent Support! :)

October 14, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Dear Alexander,

thank you for your amazing review! :-)
We wish you a nice day.

Best regards,
Your Velvet AutoInvest Family

Rated 5 out of 5 stars

I am a very happy and satisfied client…

I am a very happy and satisfied client for about 4 month now, performance is very good and communication is just on spot.

Only the used Margin could be bigger, so that the money is really working at full steam.

October 13, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hello Thomas,
We are very pleased with your positive review.
We are glad that you are satisfied with our product and customer service. :)

Kind regards,
Your Velvet AutoInvest - Customer Service

Rated 5 out of 5 stars

Its so important to Invest your Money

Its so important in these Times to invest your money and this way with Velvet Autoinvest is so damn worth it you can expect it when you dont do it in Velvet Invest we trust

October 12, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hey Hoppel roccat,
Thank you for your review.
We are glad that you like our product.
May you have more successful months with our product. :)

Your Velvet AutoInvest - Team

Rated 5 out of 5 stars

I am very happy that I am a customer

I am very happy that I am a customer. The winnings' winnings are awesome, the amount is growing and growing. I recommend it to everyone.

September 29, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hey Meryem,
Thank you for your review.
We are glad that you like our product.
May you have more successful months with our product. :-)

Your Velvet AutoInvest - Team

Rated 5 out of 5 stars

I've been with velvet autoinvest for a…

I've been with velvet autoinvest for a few days. I was very skeptical at first because it just sounded too "good". I chose the Velvet Ultra system and it actually works very well so far!!! Customer service is available 24/7 via live chat and answers all questions. Even with the registration was super helped.

Thanks Velvet Autoinvest. An honest and great thing!

September 26, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hello M.W.,
We are glad that we could convince you of our product.
We wish you a nice day!

Your Velvet AutoInvest family

Rated 5 out of 5 stars

I've been a customer there for a while

I've been a customer there for a while. It works great. You can intervene at any time, but you really don't have to, you really make profits. What is really great is that the support is always available 24/7 and super helpful.

September 16, 2022
Unprompted review
Velvet AutoInvest logo

Reply from Velvet AutoInvest

Hello Steffen,
We are very pleased with your positive review.
We are glad that you are satisfied with our product and customer service.

Kind regards,
Your Velvet AutoInvest - Customer Service

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