V-move Removals + Storage Reviews 

226
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, often describing the service as efficient, thorough, and professional. Customers consistently praise the staff for their incredible helpfulness, positive attitude, and careful handling of belongings, making the moving process smooth and stress-free. Many people highlight the punctuality and professionalism of the team, noting that they work quickly and efficiently. However, some reviewers were not happy with the staff's manners and felt that not all team members contributed equally to the work. A few other people also felt that they were overcharged and that the service was a bit pricey compared to other local options, with some items getting scratched or broken.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as professional, efficient, and... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the pricing fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5STARS! the team were incredible - efficient, thorough, kind & worked so well to move our home. They were done in 5hrs which is so so much quicker than expected. They had helpful tips along the way to... See more

Rated 5 out of 5 stars

The 2 guys,, I think there name are Gus and Guillermo were fantastic! I will definitely ask for them when i next move. they went about their business in such a professional way, not wasting any time... See more

Rated 5 out of 5 stars

Highly efficient, thoughtful and personable removalists that went out of their way to be helpful. No damage to anything. This is my second Vmove...well organised, turn up on time, seriously couldn't b... See more

Rated 5 out of 5 stars

Every part of the process with VMove was excellent and easy. I really like the email and SMS confirmations every step of the way. They were able to provide cleaning services and the removalists on the... See more


Company details

  1. Transportation Service

Written by the company

We are a Sydney home and office removals business that offers quality service for your local, regional, commercial and interstate moves. We are based in Sydney’s Inner West and are located in the Summer Hill/Dulwich Hill area. Our clients range from Sydney CBD and North Sydney offices, travel agencies, colleges to families moving house and students vacating units. Our removalists are hardworking, trained professionals who will treat your belongings with the utmost care. They will not stop until the move has ended! We have built a strong customer base with repeat clients whose needs we have come to know well and we would love you to join our happy customers too.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(226)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The moving takes longer time than I…

The moving takes longer time than I thought.

November 9, 2023
V-move Removals + Storage logo

Reply from V-move Removals + Storage

Dear Boyu, thank you for you review.
You moved from apartment block on Mascot to apartment block in St Leonard's. The move took 7hours. The reason it took this long is that at both locations movers had to share lifts with residents who were going in and out of building.
I think it took as long as it takes

Rated 5 out of 5 stars

Very professional

Very professional. Not wasting any minutes. Carrying items from truck to rooms upstairs in one go, not dropping down and picking up in multiple steps.

November 1, 2023
Rated 5 out of 5 stars

Fantastic service all round!

Fantastic service all round! From the booking to the execution. Staff were friendly, helpful and patient. The removalists were on time, worked quietly and efficiently and the job was done before I knew it. I wouldn't hesitate to recommend them.

October 27, 2023
Rated 5 out of 5 stars

Amazing.

What an easy and professional moving experience we had. Amazing service, no job was to difficult. Would definitely use
V Movers over and over. Very highly recommended.

October 16, 2023
Rated 5 out of 5 stars

V-move were excellent

V-move were excellent. The guys who collected & delivered our furniture were polite, efficient and careful. V-move was very organised and responsive. Would recommend

September 18, 2023
Rated 5 out of 5 stars

Nice and reliable

Nice and reliable! Stuck with them for the 3rd time, recommended to friends twice, been great everytime. Nice folks, fast and quick communication updates. Super handy box rentals. Efficient and smart movers.

August 25, 2023
Rated 5 out of 5 stars

Happy customers

We had the removalists, Salvatore and Andrius, twice and were very happy with their services. They were friendly, professional, took care of our items and home. We highly recommend them to anyone who needs such services.

September 19, 2023
Rated 5 out of 5 stars

Highly recommended

I had a fantastic experience with the removalists who helped me move. They were incredibly strong and efficient, making the whole process a breeze. What really impressed me was that they had all the right tools for the job. One tip I'd like to share with others is to request those blue boxes – they come in very handy and significantly reduce the number of round trips needed during loading and unloading. Highly recommended!

August 20, 2023
Rated 5 out of 5 stars

Great

Flexible and v-move was easy to work with. Thanks to the movers and marisol.

August 17, 2023

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