VO Reviews 

618
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing collection is exceptionally well made, featuring wonderfully soft materials, comfortable everyday fits, and beautifully unique designs. People also genuinely appreciate the remarkably fast shipping times, incredibly helpful customer support, and the wonderful ethical values driving the brand forward. Shoppers frequently express delight over the fun designs and high quality. Some reviewers were not happy with sizing inconsistencies, noting that items occasionally felt too small, too big, or required exchanges. Despite these occasional sizing challenges encountered with certain products, most buyers remain extremely satisfied and eager to purchase again soon.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the materials and fit of... See more

Order

Clients share positive opinions on order, highlighting smooth and hassle-free experiences with fast delivery... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive promptly... See more

Ethics

Users express strong satisfaction with the ethical standards and values of the company. Consumers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality. When I received my first item I was so impresse... See more

Rated 5 out of 5 stars

Lovely t-shirt, nice green colour, perfect fit. Received numerous compliments when wearing it at a cosmic themed party 😊 (print on the shirt is planets and such). That, and the company’s sustainabili... See more

Rated 5 out of 5 stars

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... See more


Company details

  1. Clothing Store

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

618 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(618)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality & Service

Excellent quality. I'm between sizes so went for the smaller of the two and it’s a great fit. The fabric is soft and comfortable, and it's a lovely colour. I love the fact that VO makes their clothes sustainably and donates 10% of their profits to charities. Delivery only took a few days too. Overall fantastic service, would definitely recommend.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE this tee

Such a lovely tee shirt, beautiful quality, really soft and
comfortable, nice and roomy too.
I love it and it's now my favourite top, and of course I love the wording, "The only difference is your perception"
LOVE IT !!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality vegan and ethical clothing

I have ordered 8+ t-shirts, 4 sweatshirts and 2 pairs of joggers from VO over the last few years for myself and my teenage sons and I honestly can’t recommend them enough.
The clothes are all excellent quality with great prints and embroidery. They wear and wash well and the whole ethos of the company is spot on.
On the rare occasion I’ve had an issue with an order or a question on sizing, I have had nothing but positive interaction with customer services and have felt respected and valued.
Yes, the delivery maybe takes a little more time than some people might be expecting these days, but that is because they are not a fast fashion company. In my opinion, it’s worth waiting a few more days (that’s all it is…not exactly long!) for good quality, ethical clothing.
Very happy customer :)

August 11, 2026
Unprompted review
Rated 4 out of 5 stars

Nice shirts with a good fit.

Products fit well and are of good quality. Happy to finaly not be disapointed by a clothingshop I found on instagram.
Delivery could be a bit faster but they are upfront about it so no unpleasant surprise there. Would definitely order here again.

July 9, 2026
Unprompted review
Rated 2 out of 5 stars

Won't be returning

The t-shirt I ordered was nice quality and came quite quickly. However, it was too big and I needed to return it. That was when I realise VO don't do refunds, only exchanges. I don't think this is acceptable but realised I hadn't done my research on their website so was prepared to exchange for a smaller size and chalk it up to experience. Unfortunately, the process for requesting an exchange was to contact the company which I have done twice now by email and have not had a response. In the meantime I received an automated email asking me to leave a review! I will try a third time but don't hold out much hope at this point. Given how hassle-free it is generally to order clothes online (including from smaller, ethical companies) I won't be shopping here again.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a pretty T shirt (cherry…

I ordered a pretty T shirt (cherry blossom) in black from VO. Quality is good. I ordered what I thought was my size, according to their chart. Unfortunately it was too small. Have sent 3 emails in the last few days, asking to exchange, as it says to do, but NO REPLY! NOT HAPPY, as bought it for my holiday & need it sorting, within their 30 day timeline. VERY unimpressed indeed & as a new customer, with my FIRST ORDER too!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great bag

I,ve just received my new shopping bag. Very pleased love the colour and the handles seem long enough to put on your shoulder. I have lot,s from this company highly reccomend x

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

"Be Kind to Every Kind!

"Be Kind to Every Kind!
Hi Holly! I really enjoy the sweatshirt, it is super soft and comfy, I actually wore it running the other day and it got a lot of looks! I am actually about to purchase another one for a friend right now! Great customer service and for coming from across the pond, it got here pretty quick so, extra bonus! Thanks…you guys are awesome! 🙌"

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Love my VO t shirt!

The service is great and the items are of the highest quality. Also I can trust they are made in an ethical manner.
It’s a Stunning item with great colour and I often get great remarks on it "

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! The VO team has been so kind and patient helping me with my order. I received a polite and quick response everytime. The products I ordered were exactly as promised. Would definitely recommend!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products & fantastic service

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality.

When I received my first item I was so impressed by the quality and care put into it, as well as the fantastic fast service.

VO has very quickly become my go to website for ethical clothing now.
The products are all really fun, unique, colourful and so well made that I know they'll easily last for years.

I highly HIGHLY recommend VO!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and fit

Excellent quality and fit. Ordered 4 t-shirts and 4 pairs of joggers and couldn’t be happier. Comfortable, well made, and true to size. Smooth ordering and great service. Would definitely recommend.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great ethics AND great shopping experience

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process.

Quick delivery, great quality tee, and I love that it was created on demand. We'll definitely be buying from them again.

December 17, 2025
Unprompted review

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