While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Vocal. media is one of the worst experiences I've ever had online. Zero customer service. I had sixteen previous payouts with them and now am getting the runaround with their Stripe verification, alth... See more

Rated 1 out of 5 stars

Signed up with introductory offer which after a month, rolled over to $9.99 per month. Needed to cancel for $$ reasons. There was no Cancel Subscription button anywhere. Contacted Vocal.media; Sunny k... See more

Rated 1 out of 5 stars

The contests are a complete joke. They pick ridiculous winners with entries riddled with spelling errors, and one winner didn't even abide by the word count. It's a giant waste of time and they clea... See more

Rated 1 out of 5 stars

The most recent Vocal.com winning stories were straight up hack writing at its worst, with transparent prose, many mistakes, and they were literally painful to get through. One didn’t even follow the... See more

Company details

  1. Media Company
  2. also in
  3. Blogger

Information provided by various external sources

Vocal is a platform for supporting, discovering and rewarding creators.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(134)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It's awful

It's awful. In 5 years I've made a total of $4. Unless you have loads of money to pay for a subscription, they don't care. I have stories with likes, and yet somehow now views? Just so they don't have to add the tiny few cents to the total. When there is an issue, their customer service NEVER gets back to you either. Complete waste of time.

April 16, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT WRITE HERE VOCAL MEDIA…

IF YOU ARE NEW ARE JUST BEGINNING TO WRITE DONT START HERE THEY ERASE YOUR ACOUNT FOR NOTHING THEY WILL NOT NOTIFY YOU FOR WHY ARE ANYTHING I SUFFER FROM DEPRESSION AND TAKE MEDICATION IT WAS THE FIRST TIME I HAD THE COURAGE TO TRY TO DO SOMETHING LIKE WRITING I WAS PROUND TO HAVE A STORY PUBLISHED MADE ME FEEL LITTLE BETTER TO MY SUSPRIZE JUST LIKE THAT WITH NO WARNING ACCOUNT GONE. I COULD NOT LOGIN THE SUPPORT EMAIL IGNORE YOU ITS BEEN WEEKS ALL I WANTED TO DO IS FEEL BETTER BY WRITING,its sad the only thing I was looking forward to is gone for no reason that's not fair I can't be the only one somebody should look in to that site HOPE THIS HELPS SOMEONE

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

I got it amazon product description and AI

At first, I stared at work on vocal.com in the wrong way. But I have to study the Vocal.com article on the online working process deeply and also watch a YouTube video. But the YouTube video was not clear. I have to develop my own ideas.When I put it down, I got a result.Yes! Obviously! To be industious, honest, helpful, and constructive.I understood very frequently in favour of my study and work. Thanks.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

AWFUL COMPANY. Do NOT get Vocal+

When I paid for a year of Vocal+ I wasn’t aware it would be an auto-renewal. I may have missed it. When a year later it charged me $99 and put my account into the negative (I had a stroke in July and have been relying on family support for groceries) I contacted them right away. They said they “didn’t do refunds”.

Excuse me? Every site does refunds, especially when you don’t even send out a notice that a subscription you didn’t even use is about to renew! This is the email response I received:

Hi there,

Per our Terms of Use, we're not able to refund memberships. However, you're able to cancel your membership at any time, and once you've cancelled you will not be billed again in the future.

You're able to cancel your Vocal+ membership any time. Just visit your settings (link removed), scroll down to the Vocal+ section, and click the "Manage membership" button. From there, you can click "cancel plan" and your membership will expire at the end of your billing cycle.

If you have any further questions, I'd recommend taking a look at the Vocal+ section of our help center here: (link removed)
~ Remy from Vocal

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

vocal

vocal. media is a 100% fake and scammer website I have published 100 articles and earned .1 cents and it takes 5 days for me and then suddenly the account is not logging in. I spoke with customer care but in actuality there is no customer service they have. This website is 100% scam don't waste your time here.

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Popularity Contest - Vocal Has Favorites

Ridiculous website. Their customer service is a joke and the same people get top story all the time. It's honestly discouraging for other writers when it's so obvious that Vocal has favorites.

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

Full of favouritism and bullies

Full of favouritism and bullies. The same people get top stories and the vocal team are useless at dealing with conflict and harassment of certain individuals. Vocal support bullying, I know many people that have left due to this.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

The WORST writing website available

The WORST writing website available, which begs the question: Why are they still in business? The WORST customer service, community guidelines, reviews of content which makes me question the ability of their people to judge content correctly, they will not approve your content and also close your account for the most ridiculous reason, or NOT give a reason at all (especially one with specifics), cannot talk to a live person to discuss anything, and the list goes on. How many red flags does one need to know to stay away from these scammers? Please Medium, Reddit and other members from other sites, do not bother with them!!!

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

can no longer access account

I haven’t been able to log into my account for months now, maybe even a year. Every time i email support they don’t respond. I’m annoyed because I have small funds on my wallet over there, but I’m just gonna switch to Medium.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

I would give them no stars if I could

I would give them no stars if I could. I canceled my subscription months ago and am still being charged. I am going to the BBB next, then the Attorney General next. We all on here should file a lawsuit against this company. I even have a screenshot that I do not have a membership.

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a BIG SCAM

This company is a BIG SCAM. Unlike Medium, which I have used for years, the website and support staff are horrible.

After spending countless hours...trying to write and save my work, nothing would save.

All I received in my numerous attempts to resolve the problem via emails were "form replies," over and over. I tried all recommendations to no avail for 10 days. This was, if course, after I FOOLISHLY paid an annual membership BEFORE using the site.

The final suggestion was that I needed a newer phone (it is the newest model every other internet site, Medium.com, and all other apps throughout the world). Or I could use a computer, which I had also tried U SUCCESSFULLY numerous times.

I finally asked them to refund my payment since I was unable to use the site.

Then the email: sorry, we don't give refunds. Naturally I continued to receive additional daily marketing emails and had to block the company.

Another lesson learned. I could not get a refund from my credit card company because by purchasing the service, despite it being non-functional, I had implicitly agreed to their no-refund policy.

Any honorable company can refund funds if s customer is unable to use the service. I suspect the issue related to my location abroad, but the company had no interest in addressing the problem or inquiring ad to details.

Only form replies...the same ones over and over, just from different individuals.

I only now can file a claim with the NY Better Business Bureau and AG consumer fraud department. More wasted time but perhaps to dissuade other writers.

KJ

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Hacked like many others! Suspiscious

Listen guys! Do not fall for it I got hacked and apparently many users had been as well, whic is unusual as the site should have fix their system at this point but no , it's a low quality website that doesn't garantee the earnings, forget about it your info and credentials and time are not worth it!

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Scam website

The same people get top story all the time. One persons in particular writes an article and straight away top story?? A lot of talents are ignored because of this. It's rigged to favour those with the social media to influence others to the platform to bring in more memberships. I'm not sure who judges the contests but they are looking for the text book clique of stories/poems rather than the diversity and creativity of writers.

July 29, 2023
Unprompted review
Rated 1 out of 5 stars

VM is a waste of time and effort

I am very new in writing blogs and joined VM with enthusiasm and positivity. I studied the basics of blog and concept of writing articles to deliver a worthwhile read.

However, a week or two after joining. They changed my password and cannot access my account anymore. I tried several times to gain access but to no avail. I contacted them but they didn't bother to respond back. It come to my terms that they shut down my account without any notice.

Up to this day, I tend to forget the mishaps and stressful experience from Vocal Media.

To those who want to start blogging, better to stay away from this site.

July 2, 2023
Unprompted review
Rated 1 out of 5 stars

They deleted my account for no reason…

They deleted my account for no reason they didn't give me a warning or email me for any reason. All of my hard work 20+ story is wasted.

I have been using vocal media for weeks now and suddenly I can't login on my account even though it is not hack since it's still connected to my email.

Please don't use Vocal media, I got really stress and disappointed.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Lured me in with a writer’s competition which I had to set up a stripe account for. Then started charging me fees that were not authorised. Stripe say Vocal own my account. Vocal say Stripe has to close it. And I can’t seem to clear out my bank details between them. Stay away from is scam platform.

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

Definitely not worth your time

Definitely not worth your time (or money if you're a vocal+ member). Vocal clearly has favorites and nominates the same people over and over again for top stories. I have yet to see an unfamiliar creator featured on their front page. Their challenges seem to be rigged as well. They receive hundreds of entries for each challenge, yet manage to read all of them in about two weeks?

And most of the time, the winners' pieces make me raise an eyebrow (bad grammar, horrible structure, etc). Anyone who says this website is amazing is probably one of the "favorites."

June 6, 2023
Unprompted review
Rated 1 out of 5 stars

This morning I woke up and it looks…

This morning I woke up and it looks like someone hacked my vocal.media account and change the email confirmation. When I tried to confirm my current address it didn't work so I have to update thbe same address I signed up here. Now, my articles are gone. I'm done with this site after using it for 2 days!

April 19, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look