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Rated 1 out of 5 stars

VocoTV worked great for 6 months, now constant buffering which makes it unusable. I have spoken to their Technical team on multiple occasions. They have promised to fix the issue and even offered to r... See more

Rated 3 out of 5 stars

Update Jan 26: Pros: - The customer service team is very responsive. - easy to use dashboard Cons: - support won’t fix any of the problems you’re facing. - (old) slow servers, all chan... See more

Rated 2 out of 5 stars

Hey Voco, you're in Ottawa, Canada, right? Why is it that a Canadian company can't provide Canadian content? The Cdn channels are ALWAYS going offline!!! EVERY weeknight btwn 630-730pm they go offline... See more

Rated 1 out of 5 stars

Live TV always, I mean always buffering, you open a ticket and they tell you that it's not buffering, treat you like an idiota dumb, their customer service is horrible, they take days to fix the probl... See more

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2.2

Poor

TrustScore 2 out of 5

127 reviews

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Rated 5 out of 5 stars

Great Service

Highly recommend.
It can be scary trying to find a trustworthy IPTV provider.
Voco Tv is not only trustworthy they are also very friendly and will make sure you are happy with your order.
They will do anything to make sure you’re happy with your package and can add extra channels or countries if you require them

June 9, 2023
Unprompted review
Rated 1 out of 5 stars

The worse IPTV is VOCO TV

Live TV always, I mean always buffering, you open a ticket and they tell you that it's not buffering, treat you like an idiota dumb, their customer service is horrible, they take days to fix the problem, literally they don't care, they only want your money, today is not working at all, any channel, movie or series, EPG failed to refresh, nothing working in this IPTV...be careful when you choose the IPTV, if you don't want stress do not sign-up for VOCO_TV. I won't renew this as we have much better providers than this one. BE CAREFUL!!!! THEY ARE LIERS, LAZY AND "0" CS!!!

May 23, 2023
Unprompted review
Rated 3 out of 5 stars

Needs US VPN

Needs a VPN to make this work. Its actually an amazing service so many 4k channels but needs VPN to make it work.

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

scam

scam , liars , no costum service , stay away from vocotv

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

ZERO Customer service !

ZERO Customer service !
I TRIED so many times with emails and texts to TRY and EXPERIENCE my free 24 hour trial .
They had the HIDE to close my correspondences , WITHOUT ANY communication from VOCO .
Thank GOODNESS I didn't PAY to subscribe .
My advice RUN

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Customer DIS-Service

The customer service is rude and unhelpful. They are the definition of "we'll look into it" (verbatim response) but provide ZERO follow-up.

Furthermore, navigation is SLOW when using IPTV Smarters. That is, trying to simply move between channels is so slow that sometimes you're not sure you pressed the button. I know it's not IPTV Smarters because I used it for a previous provider and it was smooth. I put it off as simply "having more content" so the system just takes longer HOWEVER I discovered that at least some of their listed channels are fake.

I tried to watch NHL and NBA games for my favorite teams using the "dedicated" channels and during games it just shows a default screen with the NHL or NBA logo on it and music playing in the background. I tested this on multiple occasions. I created a ticket to point this out and they tried to blame it on VPN. I mentioned I wasn't using a VPN when testing this and even shared a video proving this. They have chosen to ignore those messages to this point.

If I don't get a response today, I'm planning on cancelling. Buyer BEWARE.

November 15, 2022
Unprompted review
Rated 1 out of 5 stars

Dump Voco

Have to tell you..content selection is great but the lack of support and customer service I had with them left a bad taste in my mouth.

Programming information in the guide for 5 days wasn't loading, wasted many hours with their customer service telling me to hang in there, tech support was on it...to no avail.

November 13, 2022
Unprompted review
Rated 1 out of 5 stars

It suck’s

It suck’s. It’s down half the time. I have been emailing them because it hasn’t worked in over a week and they don’t respond to emails. Stay away from this vocotv

October 20, 2022
Unprompted review
Show reviews in all languages. (127 reviews)

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