Voguelavish Reviews 115

TrustScore 1.5 out of 5

1.6

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products received, frequently describing them as being of substandard or poor quality, or not as described. Issues included items not fitting correctly, being poorly made, or having noticeable defects. Reviewers also reported considerable difficulty with the refund process, often being offered only partial refunds or facing resistance when attempting to return items. Furthermore, many people struggled to contact the company, citing non-existent phone numbers and unresponsiveness to emails. There were also numerous complaints about orders not arriving, being significantly delayed, or being dispatched much later than expected.

What people talk about most

Product

Customers consistently express disappointment with the product, primarily due to concerns about authenticity.... See more

Refund

Clients share negative opinions on refund experiences. Many reviewers report difficulties obtaining full... See more

Order

Reviewers highlight negative aspects of order. Many customers report significant delays in receiving their... See more

Quality

Users describe negative interactions with quality. Customers consistently report receiving fake or... See more

Customer communications

People report negative experiences with contact. Customers consistently express frustration over the... See more

Based on these reviews

Rated 1 out of 5 stars

Stay away from this scam of a company selling fakes but my item did not fit at 1st offered 15% refund declined the most they offered was 30% refund and to shop with them again! Absolutely disgrace of... See more

Rated 1 out of 5 stars

Just placed an order, all seemed a bit amateurish, other than it took my payment ok!!. Did not get confirmation email, no way to track order. Having just looked at Truspilot doesnt look encouraging... See more

Rated 1 out of 5 stars

These people are scammers. Please do not buy anything from this website. I ordered some Nike Vapourfly trainers and they are fake. They look fake , feel fake and the inner soles aren't even stuc... See more

Rated 1 out of 5 stars

Absolutely disgusting customer service. Product was delivered 14 days after ordering. Came from china. Trying to return is impossible, company gave a wrong address so post office couldn’t take it. Aft... See more


Company details

  1. Shoe Store

Written by the company

Voguelavish is owned by TPC FASHIONFUSION LTD


Contact info

1.6

Bad

TrustScore 1.5 out of 5

115 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away it's a scam

Stay away it's a scam. Reporting them to the Trade Commission and so should everyone else. Let's get them shut down. Find a form on Citizens Advice. It takes 5 minutes.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Rude, unprofessional & NOT Authentic

Never received a shipping update & when I inquired about my order, I was told I ordered during their lunar holiday. Very rude and unprofessional. Do not recommend as now I have learned their items are NOT authentic either. That would explain the long time for shipping...the items are coming from China.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Just placed an order

Just placed an order, all seemed a bit amateurish, other than it took my payment ok!!.
Did not get confirmation email, no way to track order.
Having just looked at Truspilot doesnt look encouraging and all very dodgy.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site - AVOID
Took my money, no confirmation email, no response, awaiting a refund from PayPal hopefully as they stole £112

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

I got the same experience..

I got the same experience... As many of you... Wow I was busy didn't got time to do this... Working working and today morning I've been trying to contact them .. I've ordered my shoes in 24 Oct and still it's processing... Yeah they cheating everybody.. I have proves to be honest...

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this scam of a company…

Stay away from this scam of a company selling fakes but my item did not fit at 1st offered 15% refund declined the most they offered was 30% refund and to shop with them again! Absolutely disgrace of a company luckily paid via PayPal got full refund back in 6 hours. Do not use unless you aware fakes but you run the risk of item not fitting.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Voguelavish.com.

Voguelavish.com.. be very cautious about buying from this company.. im currently battling with them about a return/refund situation .. i ordered a pair of air Jordan 4's in a 4.5 but unfortunately they were too small..
I ordered a 5.5 and they fit so im keeping those.. but unfortunately voguelavish will not accept the return and refund.. offering me 15per cent refund... also had the audacity to advise me to be charitable and give them to a friend or relative or a charity... they told me that it would be too costly for me to send back! €40-€50 dollars.. its actually only £30 with track and trace (company trusted..).. they said i ordered that and received that..so no return/refund issued... we are talking about over a hundred pounds.. not a few tenners... so be very cautious about buying from voguelavish..com..
Also i recieved goods and application for refund was made a day later... they only got one star from me because I couldn't give them zero stars
PS... They do not have a complaints procedure... so if you are in uk don't bother as its an American company and American standards

October 15, 2025
Unprompted review
Rated 3 out of 5 stars

I can't complain actually

Look. At the end of the day the trainers I bought I bought off this site were obviously gonna be fake. To buy the original, brand new ones would be literally thousands of pounds. I was a bit tipsy and saw my dream trainers for sale for £112. On eBay, 2nd hand fakes are £200+. I bought them and just kept my fingers crossed. They turned up today and I'm more than happy with them. They were probably made next door to the factory that makes the real ones, by the same people with less quality materials. Like I said, they obviously not gonna be real at that price. They are gonna be great for about 2 months 😂

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid They are scammers

Avoid! I wouldn’t give 1 star to this company. They are fake. I ordered a pair of trainers and realised straight away that I had ordered the wrong trainers so I requested a cancellation and refund. I received No cancellation or refund proof and they just kept telling me the cancellation was processing. Then they told me to check with PayPal and my bank. There was no refund pending on Pay Pal whatsoever. Luckily I paid through PayPal so I reported it and opened a dispute. I got my money back straight away. Look up their address on google maps ( what a shock). Also the phone numbers they display for contact on their website do not exist. Try ringing them. These people need their website removed permanently so they cannot scam innocent shoppers. I have reported this website as I honestly think these people are scammers.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

This company is running a scam! Do not buy!

This company is running a scam. Do not believe the positive 5* reviews, they are either oblivious or created by the company to offset the multiple bad reviews. The shoes they are selling on this website are FAKE. The ‘nike’ Jordan trainers i bought are not the same as the several genuine pairs i have already in different colours. despite being ordered in the same size i already have, the quality is different, the material is stiff and uncomfortable and the shoes are smaller than the size of the genuine Jordans i already own. The address on the website takes you to a random building in ‘Finchley’ on the outskirts of London. The mobile number on the website for customer service does not work. There was no tracking on the parcel and it took over 10 days to arrive. When i emailed to arrange a return and refund i got no reply. DO NOT PURCHASE ANYTHING FROM THIS WEBSITE!!

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TOUCH THIS COMPANY SCAM

DO NOT TOUCH THIS COMPANY SCAM
I bought Nike alphafly running shoes £118:00 when I received them they where fake and very noticeable counterfeit goods this company are falsely advertising goods as the real thing but they are totally fake . I had went through pay pal luckily to get these goods . This company had tried to offer me 40percent back of a refund and to keep shoes which I refused as I told them I don’t want fake running shoes I want a full refund so they sent me a incomplete address and it cost me 28 pounds to send these fake goods to a false address in VN the shoes where then returned to me so I have had to get pay pal to fight this dispute . Luckily pay pal have refunded me after nearly two months of trying to get my money back so please please if you see this company DO NOT TOUCH they are scam.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service. Product was delivered 14 days after ordering. Came from china. Trying to return is impossible, company gave a wrong address so post office couldn’t take it. After loads of emails still no return address given. Do not buy from these people. Have returned to address I found on website. We will see if I get a refund.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Trainers looked fake and didn't fit. When we requested a refund this was basically refused saying that it would cost us $60 dollars to send them back. Disgusting service.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting service

Disgusting service, took forever to arrive and when they did were too small, they offered me 20% refund and that is it, avoid this company like the plague!

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Shoes sent were fake

Shoes sent were fake, so asked for a refund and after having to do a PayPal dispute they finally accepted the return, but had to send it to Vietnam which cost £30. Terrible seller, please don’t buy from them.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from this company

Do NOT buy from this company. I don't even want to give one star. They arrived, eventually, . They were too small so I emailed to return them. They wanted numerous photos sent and then offered me a 20% refund. I paid £115, so that was £23. After a few emails back and forth, they then offered me 30%. They said I could gift them to a friend!

August 10, 2025
Unprompted review

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