Voice Talent Online Reviews 

22
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

When I contacted VTO, I thought I was asking for more than what was possible. I needed three child actors and two adult actors to turn around a script within four days ... all around a holiday weekend... See more

Company replied

Rated 1 out of 5 stars

Voice Talent Online posts scholarships that they have no intention on rewarding. Total sham. 6 months after the scholarship close date and 5 months after they said an announcement would be made ther... See more

Company replied

Rated 5 out of 5 stars

We worked with Harry to source a VO suitable for our video and received the file quickly, with no amends required. Great communication throughout.

Company replied

Rated 5 out of 5 stars

My agent has been a constant support for all the queries I asked. Every question had a quick solution like in the tip of his fingers. Speed,accuracy and moreover understanding his client is what made... See more

Company details

  1. Recording Studio
  2. Audio Transcription Service
  3. Transcription Service
  4. Translator

Written by the company

Voice Talent Online is a leading global voice over agency, an expert in the managed, timely translation and production of voiceover for international markets. Our global team of hand-picked voice talent are immediately available for fast turn-round spots, and long-form work. In over 90 languages, we record for TV ads, radio spots, corporate videos, eLearning courses, IVR telephone systems, and more, enabling content-creators to swiftly get their high-quality message to the widest international audience. Post-production services include video and e-learning, with accessibility options, subtitles, and captions.


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4.2

Great

TrustScore 4 out of 5

22 reviews

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4.2

All reviews

(22)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered what I thought was impossible

When I contacted VTO, I thought I was asking for more than what was possible. I needed three child actors and two adult actors to turn around a script within four days ... all around a holiday weekend. VTO not only delivered, they also responded quickly, communicated consistently, and every reading was perfect. I look forward to working with them again!

May 27, 2026
Unprompted review
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Reply from Voice Talent Online

Leslie, thank you so much for your kind review of our voice over services.

Projects like this are exactly why we love what we do. Coordinating and directing three American child voice actors and two adult actors within a four-day deadline over a holiday weekend had certainly brought some logistical challenges for you, so we’re delighted we could help make the process smooth and stress-free.

At Voice Talent Online, we know that fast turnaround is only practical when everything connects - communication, casting, creativity and broadcast recording quality. We’re especially grateful that you highlighted the responsiveness and consistency of the team throughout the project.

It was a pleasure supporting this production, and we look forward to working with you again on future voice-over and localisation projects.

Simon, VTO

Rated 5 out of 5 stars

Great, efficient service!

We worked with Harry to source a VO suitable for our video and received the file quickly, with no amends required. Great communication throughout.

May 5, 2026
Unprompted review
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Reply from Voice Talent Online

Thank you so much for taking the time to share a review of your experience of VTO's voice over services.

We’re delighted Harry was able to help you find the right voice for your video and deliver everything quickly and smoothly. Making the process easy, efficient and dependable for our clients is always incredibly important to us.

We really appreciate your kind words about the communication too. Thanks again for trusting us with your project, and we’d love to help again in the future.

Simon

Rated 5 out of 5 stars

Great, and speedy re-record!

Harry helped us source several samples, and record a voiceover for a conference opener, and they were able to curate a re-record after a script change. Quality of the delivery was great.

October 2, 2025
Unprompted review
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Reply from Voice Talent Online

Thank you so much for taking the time to leave such a thoughtful review.

It was a pleasure helping with your conference opener project, and we’re really pleased we could support the additional re-record quickly after the script changes. We know creative projects can evolve right up to the final stages, so being able to react quickly and keep things moving smoothly is something we care deeply about.

I’m also delighted to hear you were happy with the quality of the final delivery and the voice selection process Harry guided you through. Thanks again for choosing VTO - we really appreciate the opportunity to support your project.

Simon

Rated 1 out of 5 stars

Voice Talent Online posts scholarships…

Voice Talent Online posts scholarships that they have no intention on rewarding. Total sham. 6 months after the scholarship close date and 5 months after they said an announcement would be made there is still NO update on their website.

You're a shitty company that takes advantage of university students who are desperate to get some tuition relief. Shame on you.

October 1, 2025
Unprompted review
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Reply from Voice Talent Online

Linda, we’re really sorry this has left you feeling let down. The scholarship is very real - we’ve awarded it every year, and past winners are featured on our website and LinkedIn.

We’re in the final stages of confirming this year’s award and are waiting on the winner to complete the last step of the process. It’s taken longer than expected, but the scholarship money has been set aside and will be awarded. We recognise that the delay has been frustrating, and we’ll also review our process so future years run more smoothly and transparently.

We’re a small company, but giving back matters deeply to us - whether it’s scholarships, supporting our local hospice, running workshops for schoolchildren, or mentoring university students. We want this scholarship to reflect those same values of trust and care.

We’d really appreciate it if, once the winner is announced and the award complete, you could reconsider your review. A 1-star rating suggests we don’t care at all, when in fact we’re trying hard - if imperfectly - to make a positive difference.

Rated 5 out of 5 stars

Great company to work with!

Recently worked with VTO. A fantastic and very professional team with a wealth of knowledge and experience. Would absolutely recommend, the whole process was both informative and enjoyable.

October 17, 2024
Unprompted review
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Reply from Voice Talent Online

Thank you Charlotte for taking the time to write such a positive review of VTO's voice over service. We enjoyed working with you and look forward to seeing you again soon - thank you.

Rated 5 out of 5 stars

I've been using 'Voice Talent Online'…

I've been using 'Voice Talent Online' for at least 8 years and they have NEVER let me down on delivery, cost, or communication. They are an outstanding agency that operates in a very professional way.

I have used other voiceover agency before 'Voice Talent Online', but it was too hard work with too many hidden costs and conditions. 'Voice Talent Online' makes it so easy.

Yes, I have played around with AI software for voiceover narrative. While the actual narrative quality is good, it does lack the human feel and timing. In the end it's not worth it when 'Voice Talent Online' are so cost effective with quick delivery.

I work on tight projects with quick delivery and at times my clients does request re-recordings...for those reasons I cannot recommend 'Voice Talent Online' highly enough to be honest. Safe yourself time from shopping around and go straight to them.

September 16, 2024
Unprompted review
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Reply from Voice Talent Online

Rob – thank you so much for your super-lovely review. I am SO happy that the rollout of the project went great!

It’s wonderful to work with you - Fantastic communication, approach, and you’re also extremely clear with what is required – we appreciate the clear instructions on the creative, so we can ensure that vocal delivery, energy & pronunciation are exactly as needed.

Overall, it’s a PLEASURE to work with you, and we look forward to our next collaboration together! 😊

- Harry (VTO)

Rated 5 out of 5 stars

Very professional voiceover

The artist demonstrated a high level of professionalism, and the entire team proved to be both efficient and supportive throughout the entire process.

February 21, 2024
Unprompted review
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Reply from Voice Talent Online

Paula, that's wonderful to hear your delight with the outcome. Thank you so much for taking the time to share a review of your experience of our voice over services. Best of luck with the roll-out of your project - and we look forward to working with you again soon.
- thank you, Simon

Rated 3 out of 5 stars

Florid communication but ineffective processes

Sadly, our experience with this provider was less than stellar. Although all correspondence was extremely polite and seemed helpful and efficient, the company's actions remained sluggish and unreliable.
After insisting on up-front payment (later reduced to 50% up-front), they accepted the job and then we didn't hear from them for over a week (estimated delivery was 3 to 5 days).
We had to withdraw the job as our client went somewhere else, which has, of course, damaged our relationship with that client. Apologies from VTO were effusive, but what's done is done.
I am still waiting for my 50% payment to be returned to our account.....
*Update- the CEO called us personally to apologise and offer to try and make good.
My pre-payment was refunded promptly and the CEO is taking steps to ensure this doesn't happen again. I have upgraded my experience to three stars as a result.

September 27, 2023
Unprompted review
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Reply from Voice Talent Online

Hi Nicola,

VTO enables world-leading brands to effectively engage customers in local markets worldwide.

We aim not just to do the job in front of us, but to do everything we can to make the person we’re working for successful. Clearly you felt that that did not happen this time. I understand your frustration and for that I'm very sorry.

Unfortunately, for personal reasons, a voice talent was unable to fulfil a commitment. Although this was due to personal circumstances outside of our control, we pride ourselves on insulating the end customer from inconveniences - and finding practical solutions - even when resulting from force majeure. During COVID, this type of thing was sadly, of course extremely commonplace, but because availability is such a key performance characteristic, we monitor it stringently, and so normally this is a very rare occurrence.

On this occasion, in response to this problem, we casted and recommended several immediately-available, alternative voices. But we understand that these were not preferred by your end customer, compared to their first choice.

I am sorry that we were not able to do more.

On a daily basis, we are coordinating voice over recording sessions between two or three parts of the world. In a global market place, we have to be super responsive. It's one of the values emblazoned on our wall. However, it appears as though during the availability challenge, our communication could have been more prompt, and we should certainly have done better there. I am sorry that delay in your knowledge of this issue prevented you having foresight, and therefore reduced the time in which you could take alternative action.

Whilst I called today and personally offered to speak to your client to apologise to them, or to do anything else personally to support your relationship with them, I understand your disappointment. In line with the principle of continual improvement, the matter was escalated internally for investigation, and aside from any process improvement, I'm sure that one of the action items on this will be to improve even further our roster of professional Taiwanese Mandarin voice talent - as well as some other languages in which the variety of high quality voices may not be as broad. This is typically because sourcing a wider range of voices who demonstrate the necessary performance characteristics, that discerning customers expect, is more challenging. Once the investigation concludes, I am sure that we will look into this further and direct resource to help improve options.

The deposit was refunded this morning, so I would expect it to be with you today or tomorrow morning. We certainly appreciate the opportunity to work with you, your team is pleasant, professional and courteous, and we wish you all the best.

Thank you,

Simon Luckhurst
CEO

Rated 5 out of 5 stars

Excellent Voice Over agency, very professional

I worked with Voice Talent Online on a project of training videos in multiple languages. Had a very good experience from start to finish. Their selection of voice talents is really good. Their process is efficient. They react fast if anything needs correcting. Harry is very helpful and professional.
All in all, I've been very happy with the quality of service and value provided.
Highly recommended.

January 12, 2023
Unprompted review
Voice Talent Online logo

Reply from Voice Talent Online

Hi Johanna,
Thank you so much for taking time to post a review of your experience of VTO's voice over services. It was lovely to work with you and we look forward to helping you again in the future.
Thank you,
Simon

Rated 5 out of 5 stars

From the moment I contacted Voice…

From the moment I contacted Voice Talent Online the service I received was of an outstanding order. Swift, efficient, friendly, and courteous. In a word, professional. Harry Reader, Client Liaison, was in a league of his own: exceptional. Voice Talent Online will certainly be my first port of call for my future voice-over needs.

January 11, 2023
Unprompted review
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Reply from Voice Talent Online

Hi Ian,
Wow, thank you so much for posting your review of our voice over services. The team are delighted to learn of your satisfaction with the end result of their work. We are here if you need anything and look forward to helping you again in the future.
Thank you,
Simon

Rated 5 out of 5 stars

The guys at Voice Talent Online are so professional

The guys at Voice Talent Online are so obliging and easy to work with from your 1st point of contact - whether that's asking for advice and recommendations or just booking your favourite voice talent, through to scheduling the session (directed or undirected), to the recording session, to post recording - flawless. They will always be my 'go to' voice talent agency. They even make paying for the service easy!

December 15, 2022
Unprompted review
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Reply from Voice Talent Online

Hi Philippa,
Thank you so much for taking the time to review your experience working with VTO and our voice over services. We greatly appreciate your business and look forward to working with you again soon.
Thank you,
Simon Luckhurst

Rated 5 out of 5 stars

VO Project

it was an absolute pleasure working with Voice Talent Online for our VO project. We will definitely be using them again in the near future. Professional and very Helpful cant recommend them enough.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

My agent has been a constant support…

My agent has been a constant support for all the queries I asked. Every question had a quick solution like in the tip of his fingers. Speed,accuracy and moreover understanding his client is what made me feel satisfied of his job. I really wish he gets better opportunities in the future.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, wouldn't go anywhere else!

I have used Voice Talent Online for corporate and explainer videos on a number of occasions and can highly recommend. The pricing is very reasonable, service is always fast and to the highest standard and the audios are always excellent. Wouldn't go anywhere else!

July 14, 2022
Unprompted review
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Reply from Voice Talent Online

Thank you very much Sarah, for taking the time to review VTO's voice over service. We look forward to working with you again soon!

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support from Harry and Melanie at VTO.

April 20, 2022
Unprompted review
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Reply from Voice Talent Online

Thank you for the voice over review Bill, it's always really nice to work with you.

Rated 5 out of 5 stars

Absolutely fantastic experience!

Absolutely fantastic experience, and completely seamless from beginning to end. Customer service was excellent throughout (thanks Harry!), the array of voice talent options was superb, the turnaround was fast and efficient, and the resulting audio file was perfect - even better than we’d hoped for. There’s no question that we’ll be using Voice Talent Online again!

April 5, 2022
Unprompted review
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Reply from Voice Talent Online

Hi Matt, wow! What a lovely review, we really appreciate it. Yours was a particularly well-organised project and it was a pleasure for Harry to work with you. Thank you, Simon

Rated 5 out of 5 stars

Fantastic Experience

Quick and easy. I picked the talent from the samples they had on line, sent the copy in, and in less than 48 hours, received my files. The quality of the voice files/talent was amazing for the price. I recommend using the Chat portal. Unlike most websites, the person I chatted with was very knowledgable and walked me through the process.

March 29, 2022
Unprompted review
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Reply from Voice Talent Online

Hi Keith, thank you very much for contributing a review of the service you experienced working with Voice Talent Online. We really appreciate it and look forward to working with you again soon. Thank you, Simon

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