Coul do with a bit more styles but good stuff what I have had and a price drop as people can’t afford big prices today might be worth considering
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I started ordering one item with them back in 2024, i think annever been happier, got many more orders last month. Don't know what to say, their jeans are amazing, the pyjama is great quality and doe... See more
Company replied
Very easy site to navigate through, first time I have ordered, I had an email straight away to confirm the order and another one when items were dispatched.The items arrived quickly and the Jeans are... See more
Company replied
Absolutely love this brand. The material is top-notch, and the clothes fit perfectly. The design and materials are amazing, especially the quality. Perfect for both casual wear, Gym wear and even... See more
Company replied
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The driver left my parcel on the street…
The driver left my parcel on the street behind a bin so I’ve never received my parcel and it was obviously taken or binned!
April 20, 2026
Reply from Voilondon
Hi Mo,
Thank you for taking the time to write this review.
We can confirm that, following your contact with our Customer Service team, a full refund has been issued for the missing parcel.
Please note, We operate a zero-tolerance policy regarding abusive behaviour.
Kind regards,
Voi London
Sizing issues
Quick delivery, but sizing not accurate. Easy to return products, but would recommend sizing up if ordering.
December 11, 2025
Reply from Voilondon
Michael Hughes,
We appreciate your feedback and are sorry the sizing was inaccurate. We're glad the return process was easy. We will review our sizing information.
Kind Regards
Voi London
Reply from Voilondon
Christine,
We're happy to hear that you found great value and a wide selection, and that you were pleased with the postage. Thank you for your positive feedback!
Kind Regards
Voi London
Excellent quality
Excellent quality, very happy with the purchase and prompt delivery. I’m a regular buyer from VOI and been always happy with the quality of product.
April 2, 2026
Reply from Voilondon
Dip,
We're happy to hear that you're pleased with the excellent quality and prompt delivery. We appreciate your continued patronage and are glad you're always happy with our product quality. Thanks for your positive feedback!
Kind Regards
Voi London
Reply from Voilondon
Rohan Romian,
We're happy you found a item at a great price! Thanks for the positive feedback; it means a lot to us.
Kind Regards
Voi London
Arrived in time
March 31, 2026
This Brand VOI London should be a lot…
This Brand VOI London should be a lot more popular. The Brand is brilliant. The quality and designs are of very high quality.
They even do mens fragrances, which are really good too. 👍😎
April 19, 2026
Unprompted review
Reply from Voilondon
Mo,
We appreciate you taking the time to share your positive experience with our brand. We're happy to hear that you find our quality and designs brilliant, including our men's fragrances. Thanks for the great feedback!
Kind Regards
Voi London
Fast delivery excellent from start to…
Fast delivery excellent from start to finish.
December 11, 2025
Reply from Voilondon
Deborah Lloyd,
We appreciate your great feedback! We are so happy to hear that you had an excellent experience with our fast delivery service from beginning to end.
Kind Regards
Voi London
Reply from Voilondon
Mike Powell,
We're happy to know you find our jeans very nice, a great fit, and comfortable to wear. Thanks for your positive feedback!
Kind Regards
Voi London
Reply from Voilondon
Dear Jalis
Thank you for your kind review! We're delighted to hear that everything went well. Providing a smooth and positive experience is our top priority, and we truly appreciate your support. We look forward to serving you again soon.
Kind Regards
Voi London
Quality clothing grate prices
April 7, 2026
Reply from Voilondon
Kerry Casson,
We're happy you found quality clothing at great prices. Thank you for your positive feedback; it means a lot to us.
Kind Regards
Voi London
Reply from Voilondon
Dear Zaheer
Thank you for your kind feedback! We're delighted to hear that you found our service to be good. Providing excellent customer experiences is our top priority, and we truly appreciate your support. We look forward to serving you again soon.
Kind Regards
Voi London
Easy to use website great prices…
Easy to use website great prices quality goods qyick delivery.
March 24, 2026
Reply from Voilondon
Nicola Leys,
We appreciate your positive feedback! We're happy you found our website easy to use, liked our great prices and quality goods, and received quick delivery.
Kind Regards
Voi London
Reply from Voilondon
Rebecca Tomkinson ,
We appreciate you taking the time to share your positive experience with our fashionable, high-quality tracksuits! We're so happy you love them.
Kind Regards
Voi London
I’m very disappointed with the quality…
I’m very disappointed with the quality of Voi. The product/service did not meet my expectations at all, and the overall experience felt poor. It didn’t seem reliable or well-maintained, which made it frustrating to use.
For the price and brand reputation, I expected much better. Unfortunately, this experience has left me dissatisfied, and I would be hesitant to use Voi again in the future.
December 5, 2025
Reply from Voilondon
Dear Arishna
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience with Voi London did not meet your expectations.
We’re disappointed to learn that you found the quality of the product unsatisfactory and that it did not reflect the standards you associate with our brand. At Voi London, we strive to provide stylish, reliable, and well-made clothing, so it’s concerning to hear that we fell short on this occasion.
Your feedback is extremely valuable and has been shared with our product and quality teams as part of our ongoing efforts to improve. We would welcome the opportunity to look into this further and make things right. Please contact our customer support team at info@voilondon.com with your order details and, if possible, photos of the item so we can assist you with a suitable resolution.
Thank you again for bringing this to our attention. We hope to have the chance to restore your confidence in Voi London in the future.
Kind Regards
Voi London
Reply from Voilondon
Claire,
We're so happy to hear that you are pleased with the excellent quality and perfect fit! Thank you for letting us know your thoughts.
Kind Regards
Voi London
Reply from Voilondon
Dear Kevin
Thank you for your feedback! We're delighted to hear that you had a good experience today. Providing consistent, high-quality service is very important to us, and we truly appreciate you taking the time to share your thoughts. We look forward to serving you again soon.
Kind Regards
Voi London
Reply from Voilondon
Manjinder singh Grewal,
We're happy to hear that you consider our product to be of very good quality. Thank you for sharing your positive experience with us.
Kind Regards
Voi London
I never received the items I purchased…
I never received the items I purchased but received my neighbours instead which I.passed on to them
March 30, 2026
Reply from Voilondon
Nigel Griffith,
We regret that you did not receive your order and that it was delivered to your neighbors instead. We will investigate this issue to prevent future occurrences.
Kind Regards
Voi London
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.