Voipfibre Reviews 

worst support service ever. They cancelled all forms of payment apart from Indian credit cards or Cryptos. Their Google wallet payments gets an additional 60% surtax on credits you buy for your Pro Number subscription (and does not even work from your mobile app. So you're stuck, not being able to top up). The company is NOT based in the US as the google business address seems to indicate BUT in INDIA. One piece of advice: WALK AWAY from these charlatans.
update:
following the company's feedback to my review, I must add that NOT ONLY was I not being told any of this before (I was only told that Voipfibre had general technical issues with Paypal and therefore had suspended all top up payments through their app), But I can also say that Voipfibre has NOW blocked all my accesses to my account where I still had credits left. So again, after further assessment, I can definitely say that this provider should be avoided at all costs, and if you still want to go ahead, do it at your own (minimal) risk (ie, do no top up too much credits because you will regret it dearly)

Prompt response to emails asking for support or refund.

The customer care is a bit slow, but after their recent updates with their own Mobile apps the calls and SMS are much better now. Also the Call recording feature is neat. iPhone has this disabled call recording, so this feature is a lifesaver.

AVOID! I paid a subscription for international calls. Only then did a list show which countries were available. The one I needed was not there. I messaged customer service, explaining and asking for a refund. Got only an autoreply and nothing since. RIP-OFF!! (Wish I'd read Trustpilot before sending them any money.)
May 24th. Got an email asking for 'more information' about my experience. I still never received any refund and stand by what I first wrote. Nothing more to say.
Later: to the reply from Voipfibre. The country was Indonesia. I may have used a different email address which for obvious reasons I'm not putting here. It's almost 3 months since I requested the refund. I have already deleted everything relating to this most unfortunate transaction.
Next day. Three months ago, you did not offer calls to Indonesia. If you do now, that doesn't change what happened then.
May 25th. Message from Trustpilot. Voipfibre are the ones who should be proving that they are 'genuine'. If this review is taken down, it will be a win for the scammers.

I set up the app and added credit. However, I was unable to place any phone calls. I have placed multiple requests for customer service. The LiveChat assistant is nonfunctional - there's no actual response.

The payment transaction is processed by Trendkart.co.in

The entire website and setup looks very professional. I will update if the company makes the app actually work.

The app never worked. The support service is zero.

Tried to create an account on 2 different mail accounts. Account activation simply does not work.

Not working Bought credit Tried calling but repeated error warnings

This app is very nice for calling. It's very fast. Call rate is very cheap. I installed this app and really enjoyed.

I had an issue while calling from my new account. Reported to support, they were helpful in answering my queries. It was resolved in an hour.

Contacted them several times for an wholesale account (2016 & 2017), but did not get any reply. I recently bought 5 euro worth of prepaid credit to test.
Alas I have tried making calls, but their own apps do not work properly (busy tone) and neither does using other 3rd party VOIP app (I get a registration, but no calls (direct hangup)).
It seems that Voipfibre isn't an active company anymore.

But why let people pay for credit?
Right now Voipfibre seems to be a Voip-SCAM!!!
So, please be carefull!

Nyc fast customer service

I cant believe how they keep up such gud rates when other companies are competing at higher rates.

My startup company benefited from their service a lot. A lot of business Voip services costs much more, which startups can't afford. I owe you guyz. Hope you carry on this way.

Excellent support.

Just Awesum!

Prompt Customer service. I like.

Amazing customer support and call rates. I would recommend this.