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VoIPstudio Reviews 1,654

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its excellence, reliability, and ease of use, often highlighting the straightforward setup and efficient porting process. Many people appreciate the quality of the phone service and the clarity of calls, finding the platform to be stable with virtually no technical issues. The staff and customer service are frequently commended for being helpful, responsive, and professional, providing quick assistance and resolving issues effectively. However, some customers also noted a poor user experience, describing the design as bad despite the service working as advertised. A few other people felt the service was "weird" or expressed dissatisfaction with the verification process, leading them to seek new providers after a long period of use.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the excellent call quality,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the platform's ease of use,... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the support team for being... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being... See more

Response time

People report positive experiences with response time. Customers consistently praise the customer support for... See more

Based on these reviews

Rated 5 out of 5 stars

Still new with VOIP Studio but the assistance is very helpful and fast resolving issues. For now, they are very transparent and no hidden information about costs. I am still on the trial month, but fo... See more

Company replied

Rated 5 out of 5 stars

Great service, instant help from their team, very reliable, we started on the free trial and are using them now as our call provider. Dashboard is easy to navigate and use. Highly recommend!

Company replied

Rated 5 out of 5 stars

Excellent Service & Fast Porting Process! Everything went perfectly with VoIPstudio during the porting process. The team was extremely responsive, professional, and handled everything with great ca... See more

Company replied

Rated 5 out of 5 stars

Been using VoipStudio for a month now, no complaints. Very helpful customer service, cheap calls. easy to use app and dashboard. will be recommending these guys!

Company replied


Company details

  1. Phone and Internet Service
  2. Call Center
  3. Conference Calling Service
  4. Telecommunications Service Provider

About VoIPstudio

Written by the company

The No-Hassle VoIP Phone Service for Businesses

What is VoIPstudio?

VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service.

VoIPstudio is based on solid infrastructure and designed to enable flexible yet secure connections between users. VoIPstudio instantly enables businesses to be more productive without the expense of buying and managing an expensive on-site telephone system. All our business VoIP solutions and features are delivered at a fraction of the standard PBX price.

VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and is suitable for single users all the way up to companies with hundreds of extensions.

Advanced PBX features:

  • Call recording
  • Conference calling
  • Call Center
  • IVR and call routing
  • Virtual numbers
  • Ring groups
  • and much more!
TRY IT FREE FOR 30 DAYS!

Learn about our review policy at voipstudio.com/review-transparency-policy/

30 day free trial

200 minutes free.

200 minutes free.
Start with a 30 day free trial and select the call plan that works for you. All our clients get all our features from day one. No upgrades. No premium features. No hassle.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic Soft Dialer - Integrates with CRM

I have used VoIP Studio as a single license and loved how it integrated with my CRM. The pricing is fantastic, and hard to find a lower cost anywhere. The auto-attendant handles my calls and routes them any way I like. Now I use it for a team of seven, and we love the chat feature. I was always getting texts and emails; now, I can answer quick questions without checking my phone.

January 16, 2023
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Reply from VoIPstudio

Hi Robert. Thank you for your review.

We're glad to hear that you have had a great experience using our system, both as a single license and now for your team of seven.

We're particularly happy that our auto-attendant and chat feature have been valuable to you and have helped improve your communication.

Our goal is to provide affordable and effective communication solutions, and we're thrilled to know that we have succeeded in doing so for you.

Thank you for choosing VoIPStudio!

Best regards,
Marketing Team

Rated 3 out of 5 stars

Initial impressions are good

Initial impressions are good. Simple and easy to setup.

January 9, 2023
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Reply from VoIPstudio

Hi Simon. Thank you for your review.

We're glad to know that you had a good initial impression and that the setup was simple and easy for you.

If there's anything we can assist with, please don't hesitate to reach out. We're always here to support you.

Best regards,
Marketing Team

Rated 4 out of 5 stars

Easy to install

January 16, 2023
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Reply from VoIPstudio

Hi, thank you for your review.

We're glad to hear that you found it easy to install.

Our goal is to make the process as user-friendly as possible, and we're thrilled to have succeeded in doing so for you.

If you need any assistance in the future, don't hesitate to reach out to our support team. We're here to help.

Best regards,
Marketing Team

Rated 4 out of 5 stars

The software works

The software works, it does exactly what we need. We are still in the set up phase though, and we've been finding it difficult to get higher level questions answered from support. For example, we had set up a ring group and assigned a phone number, but the calls were still not going through. When we went to support, he quoted the manual at us, which we had already read and followed. What we needed was better help trouble shooting when things didn't go as expected.
We did end up figuring out the issue ourselves though, it just took a while. The set up is now working as expected, and it's an incredibly useful system for such a low price.

January 12, 2023
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Reply from VoIPstudio

Hi Samantha.

We're glad to hear that it works as expected and serves your needs.

We apologize for the difficulties you have faced and the problems you have had in setting up the ring group. We understand the importance of efficient support and we will make sure to improve in that regard.

We are pleased that the configuration is now working as you expected.

Thank you for choosing us and for taking the time to share your feedback.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Good Connection

The Work with it and thr connection are very good

January 8, 2023
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Reply from VoIPstudio

Hi Petri. Thank you for your review.

We're pleased to know that both the work with it and the connection are very good.

Thank you for choosing us!

Best regards,
Marketing Team

Rated 5 out of 5 stars
VoIPstudio logo

Reply from VoIPstudio

Hi Jason. Thank you for your review!

We're glad to hear that the setup was easy for you and that you consider it to be a great system.

Best regards,
Marketing Team



Rated 5 out of 5 stars

I really happy to work with VoIPstudio…

I really happy to work with VoIPstudio since 2020 for my personal use, but now more happy to work with them for my business Codemina Ltd UK very efficient service and quick support.

January 7, 2023
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Reply from VoIPstudio

Hi Ebrahim. Thank you for your review.

We're thrilled to hear that you have been happy with our service since 2020 and now even more so as a business user.

Thank you for choosing us and for your continued support!

Best regards,
Marketing Team

Rated 3 out of 5 stars

More transparency required

Service is great. However, the pricing is not transparent on their page. It does not say about the monthly subscription fee for the phone number.

December 22, 2022
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Reply from VoIPstudio

Hi Durs. Thank you for your review.

We are glad that our service is to your liking. Regarding pricing, we are sorry for the confusion, but as shown on the website 'Pay As You Go' price plan does not include inbound number fees. You may add numbers for inbound calls, pricing may change based on number type and the country as listed under: https://voipstudio.com/telephone-numbers/gbp/

Also, you can always see your next bill before we charge you (from section https://voipstudio.com/app/#billing, click on "Your next bill").

If you have any questions, please do not hesitate to contact us. We are here to help you in any way we can.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Best in business

Very impressive how quickly and seamlessly is to get a number up and running with VOIP Studio. They provide a great pool of services and functionalities and we are very happy working with them, starting to scale up to more numbers.

December 15, 2022
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Reply from VoIPstudio

Hi Giu. Thank you very much for your review.

We are glad you chose VoIPstudio and that you are enjoying the service we offer.

We hope that VoIPstudio will contribute to improving your communications and productivity in your business.

Best regards,
Marketing Team

Rated 5 out of 5 stars

its a great app

its a great app, easy to set up and works perfect

December 7, 2022
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Reply from VoIPstudio

Hi Benjamin. Thank you for your review.

We love having satisfied customers like you at VoIPstudio.

We hope it helps you to optimize your time and productivity.

Thank you for trusting us.

Best regards,
Marketing Team

Rated 5 out of 5 stars

good pricing

good pricing, easy to navegate and fast customer support

December 6, 2022
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Reply from VoIPstudio

Hi Renee, thank you for your review of VoIPstudio, highlighting our pricing, ease of use, and customer support. It is a pleasure to know that you are satisfied with our service.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Excellent VOIP solution

The sound quality of the Voipstudio it's great. It allows, at a reasonable price, call worlwide over VOIP.

October 20, 2022
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Reply from VoIPstudio

Hi José. Thank you very much for your review.

We are very pleased to know that you are happy with our sound quality.

We hope you continue to enjoy all our features in your calls with VoIPstudio.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Great dialer!

November 25, 2022
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Reply from VoIPstudio

Hi, thank you very much for your review, Ryan.

We are glad that you have chosen VoIPstudio and that you are enjoying the service we offer.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Excellent

After searching for a VOIP caller, our problems were all solved once we came across VOIP Studio. Highly recommended

November 22, 2022
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Reply from VoIPstudio

Hi Brett. Thank you very much for your review.

We are glad that you have chosen VoIPstudio and that all your problems have been solved.

We are constantly working to provide you with the most effective communication tools and the support you need at any time.

Best regards,
Marketing Team

Rated 4 out of 5 stars

So far having good experience

So far, the experience is good.
I was bit confused about to do the set up process by myself by checking their video tutorial. I request them to create more detailed manual on this to ease the process. Initially, the call was not popping up into my phone until I opened my app. After, I gave manual permission, it is shown now. Please implement a process to have all required permission during installation.

Regarding Ring Group, IVR etc, a new user is required to have when to choose what. It would improve customer's experience.

November 14, 2022
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Reply from VoIPstudio

Hi, thank you very much for writing this review.

We take note of your suggestion. We are always working to offer you the best possible service and quality in your calls.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Excellent service!

November 10, 2022
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Reply from VoIPstudio

Hi, thank you for your review.

It is really nice to know that you are satisfied.

We hope VoIPstudio will contribute to improving your business productivity and boosting sales.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Very good dialer

Very convienient, cost effiecient, user friendly.

November 7, 2022
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Reply from VoIPstudio

Hi, thank you for your review.

We are delighted that you are satisfied with VoIPstudio.

We hope you continue to enjoy our service.

Best regards,
Marketing Team

Rated 5 out of 5 stars

Renier has been great

Renier has been great, always answered my questions in a matter of minutes, found me the best option and best price for what I needed.

October 6, 2022
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Reply from VoIPstudio

Hi Rocio. Thank you very much for your review.

We will pass on your words of thanks to Renier. Very kind of you.

Best regards,
Marketing Team

Rated 4 out of 5 stars

The call quality is great and if there…

The call quality is great and if there is an issue , one of your staff are always on hand to assist. There are very few errors and most calls connect.

November 1, 2022
VoIPstudio logo

Reply from VoIPstudio

Hi Stephen, thank you for your review.

We are very happy to know that you are satisfied with the quality of Voipstudio's calls.

We appreciate your feedback. At VoIPstudio we value customer feedback and are constantly looking to improve. If you take the time to send us your suggestions via support ticket, it will be of great added value for us to get your full satisfaction.

Best regards,
Marketing Team

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