Excellent way of using single cable multiple uses is the Volta Max Cable, I do charge my mac with Volta max cable and same cable goes to my Volta power bank and then my iPhone, only setup required... See more
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Review summary
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I’ve tried a lot of magnetic charging cables, but the Volta MAX 240W is on another level. The build feels super solid, the braided cable looks premium and the magnet is strong and reliable – it... See more
Company replied
Fantastic products! And a wonderfull customer service. One of there charging tips once saved my galaxy buds from getting water damaged. Also once had a product get delivered late since it was a preord... See more
Company replied
The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear an... See more
Company details
Information provided by various external sources
Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA features cross-device compatibility. 1 cable for all devices.
Contact info
Gold Coast, Australia
- care@voltacharger.com
- voltacharger.com
4.1
Great
451 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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SOLD OUT?!
Although I didn’t get my product as soon as I would’ve liked, it’s a great product!
When they have to make more because they’re sold out, that’s a good problem to have.
I already own 4 volta 2.0 cables and 1 of their other 100w version.
I once had the in-phone bit exposed and it hit the ground causing the magnet to break. They warrantied it and replaced it. I LOVE VOLTA!
And Kingsley is an awesome customer support rep! If you’re patient and kind, you’ll see the best side of support!
July 25, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Joseph,
Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
We have now fully restocked the VOLTA 2.0 cables and they are available on our website.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Stay charged up!
Rough start, smooth finish
I had a bit of an issue getting my charger in the beginning, slight delay. After about a month something happened and the cord stopped working. Not only did they replace it but also threw in a couple more USB c tips. I would say a great company, that actually cares about the quality of their product, and the reputation they uphold. Hands down would recommend giving them a try
July 7, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Shane,
Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Stay charged up!
This company makes awesome cables BUT
This company makes awesome cables, I love them. The cross-compatability is really good. I can use the same cable for my phone (Type-C) and bluetooth speaker (Mini USB).
Why am I giving this a 3?
Well I ordered twice from Volta, I ordered more of the same cables. While both cables work really good, they work different. First shipment's cables has that if plug in the cable and begin charge something, the blue light on cable comes on. For the second shipment, the same blue light comes on when you just plug the cable into anything, without anything connected or charging.
I can't see any reason why they would change this post launch.
June 29, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Adam, I'm excited to hear that you are having a unique charging experience with our product. However, I'd like to apologize for the issues that you are experiencing with the LED. Please, if you notice anything unusual in terms of charging, do not hesitate to contact us via email at care@voltacharger.com and we'll get this resolved as soon as possible.
200W Giga Charger order issues
I ordered the 200W GaN charger since April of this year (2023) and have not gotten my product yet. It hasn’t even been shipped… They prioritized USA, so I asked them what happened with my order and they told me they were sorry but it hasn’t been fulfilled. And now I get an email telling me they got MORE problems with production and they offer me a $10 in store coupon… For Christ sake, I order from them in huge batches since I live in Mexico City and it is a complicated delivery system, I won’t be using this coupon anytime soon.
July 4, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Gonzalo,
We are so sorry for the delay with the delivery of your GIGA 200W pre-order. The GIGA GaN charger is our flagship charging adapter, and like all our products, they go through extensive quality checks before being shipped out. All GIGA 200W are purchased via pre-orders that are then fulfilled in batches. We had shipped out a previous batch with no concerns, and were already preparing to ship out the next batch when a grain was detected in the new molds, so the whole batch has to be remolded. Fortunately, the chips/boards have passed all quality checks and are ready, so we just need to finish remolding the cases then assemble the units for shipping, which will take about two weeks. We have explained all of this in the email sent out to customers with pending GIGA 200W pre-orders.
We sincerely apologize for this delay, but rest assured that you will receive the item soon.
Thank you for your patience and understanding.
Ordered on 27 May and still waiting
Ordered on 27 May. On 29th JUNE email says shipment on the way. Still waiting.
July 4, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Mohd,
We are sorry for this delivery delay. Your order had since been processed from our warehouse and picked up by the logistics company, and from the tracking information, the package is still in transit. Shipment delays can be due to many unforeseen reasons, such as changes in flight schedules, which are totally out of our control. The tracking information is only updated after the package is scanned at its next transit stop, which in usually at the destination country. We will reach out to DHL, but rest assured that you will receive your order soon.
Thank you for your patience and understanding.
Thoughtful design
The product is great in build and quality, the magnetic wireless charger hang model makes clear voice in both way communication.
June 19, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Ishaq,
We really appreciate your kind feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Stay charged up!
Fast and effective
One of the best magnetic chargers in the market at the moment. Very fast and effective. Great for people like myself who’s obsessed with an organised workspace.
June 19, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Tolulope,
Thank you so much for the feedback! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Stay charged up!
This company is selling the cables …
This company is selling the cables of charging devices with a masking word. Why did I referring to when I bought this cable they said cable only but logically if you want to sell the cable the tip or the magnitude you assuming that is with it I just got it and we have the magnetic tip came I rode the company and they told me that they specifically wrote cable only how people will buy including myself something that you see in other companies that you pay the price for whatever is the cost for the cable and activities included so when you get these nasty surprise that you got it cable but another tip obviously they know already in advance that you going to be calling or you're going to be email them about the tip and now they want extra money or extra charge for it to me that's what masking don't do that to people because when you like to people or mask in the world so they will say legally oh well he says cable only but you know very well when people buy cables like that they know they assume that the tip is automatically come with it because how are you going to buy a cable that doesn't work or the tip is not come with it doesn't make any sense.
June 4, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Samuel,
We are sorry for this issue. All our products are subdivided into Magnetic Charger Sets (cable + 3 tips) and extras categories (Cables Only or Tips Only), this is clearly segmented and labelled on the product page. The magnetic chargers consist of the USB cables and its compatible tips. The extras consist of either the Cable only(USB-ONLY) or tips only. The items in each product box is also indicated in the "what's in the box" option on our website. I'm sorry to hear that you missed this and ordered a cable only and anticipated to get a cable and free tips.
Please note that we do offer a 30 days money back guarantee, hence, you can either purchase a compatible tip for the cable which you purchased or you have an option of returning the cable to us for your refund. I apologize for the inconvenience that this may have caused.
Customer Service Experience
I contacted help with a shipping delay issue. They were prompt in explaining what was going on and worked to resolve the issue quickly. I’ve not used the product yet but their customer service was great.
May 25, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Kaleb,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
The company with the goal customer satisfaction and proving that their brand is the best!
Yes, now I can say that this magnetic charger is working not only properly, but charges faster than wireless original safe mag, vertical and round Anker, and another one labeled 5 OORE. And, Volta charger charge fast, without making the phone hot- which I understand is not good for the phone battery.
From my previous bad experience with two American sellers, I did not expect my charger which did not function properly, to be replaced with the best one, and so fast (the previous charger together with one from Amazon were trashed before reading your letter, and now if I would have the previous tip, I can check if it was the culprit- no lint in phone socket!). Previously, two American sellers proved to me that they are not loyal to their customers. Fighting with them for the truth, is hard or impossible, and the time lost is more expensive than the victory. From being accused that I lost the part (item with missing part) and I replaced the item with a used one (the wireless earbuds were used with ear cerumen on them + original box dirty) and I pictured them. I learned that if I continue to shop online I must assume a risk, which I do… But Kingsley prove to me that some sellers are really loyal to their customers!!
Conclusion: impressed by doing business with this company which care about their customers, item quality, and their brand!
My feedback. 5 🌟, outstanding company, highly recommended to make business with!
Dr. Gheorghe Ciumpavu MD
Lic.242153
NPI.1114042942
May 22, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Dr. Gheorghe,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Excellent Customer Service
Bought a few of the Spark Magnetic cables. I did initially have a slight problem with them but their customer service was excellent. We tried a few different troubleshooting steps, they then issued replacement cables and I've not had an issue since.
May 23, 2023
Unprompted review
Reply from VOLTA CHARGER
Hi Daniel,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Excellent product
Excellent product, premium feel and organised best support
May 23, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Maulikkumar,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Poor customer service, fake arriving time
When I was buying the charger, it says that it will be shipped with in the first week of May. But I still haven’t got my charger yet, on the order status it still says that “when the order is ready it will send me a email”.
Customer service takes at least two weeks to reply. I sent a email to ask for an update on my order on 11 May, still haven’t yet got a response.
May 21, 2023
Unprompted review
Reply from VOLTA CHARGER
Hi Bobby, I'm so sorry to hear that you are yet to receive your order! Please would you be kind enough to share privately with us the order number of this package? That way, we can investigate this delayed shipment and have this package delivered to you as soon as possible. I look forward to hearing from you soon!
Great Experience !!!
From the moment the package arrived, it felt premium. It has made life a lot easier, I recently transformed my bedroom into my office space so all the power outlets are at different places. But Volta Charger came to the solution, with their charging cables going upto 300 cm !!! I can now easily sit at my desk or in my sofa and work for hours without worrying about the battery life of my devices.
May 19, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Sayan,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
This company is a nightmare
I don't know what is wrong with this company.
Their products are never in stock, despite what the website says and they are always waiting for their shipment of something that's delaying your order.
The spark cable is not well made. The magnet part on the wire will catch ferromagnetic dirt that is impossible to remove after its there and then it will short the wire while it's delivering 100 W to your device.
In 2 years, it's the 2nd time i need a replacement (and I'm still waiting for it, 4 months after they concluded it had to be replaced).
Their charger plastic housing broke in two as I was pulling it off from the socket and that's only a few months after getting it. I asked them if they could replace it, which they agreed to. I then asked them if they had the replacement in stock and specified I could still use the broken charger held together with duct tape and could wait if they couldn't send the replacement right as it was still working. But they said they did have stock. They asked me to send in the broken one to their warehouse in USA which I did, hoping I'd be a day or two without charger. That was 4 months ago
I didn't receive anything yet, despite them saying they would dispatch it in early March, end March, mid april, early May and I'm waiting for them to respond to my 30th email regarding this replacement, and probably swear I'll get it within a week and then actually send it in 2 months.
They never do what they say they will, it's borderline comical. And that's if they even bother answering your email. Then if you have 4 questions to ask, better off sending 4 different messages cause they might answer one of the 4 and the information they'll give is either untrue, or they'll tell you what you want to hear and then do whatever they please.
A good company usually has either a great product or great customer service and ideally both. They have none. Their products are cheap and not well designed, their customer support is almost criminally incompetent.
I wrote so many emails to them concerning the problems I encountered using their products and especially regarding replacement of broken products and I'm so fed up with them. Do yourself a favor and buy your GaN charger from any other supplier. In my opinion, all this company is e-waste and I cannot understand by which miracle they are still in business today.
May 18, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Xavier,
We are so sorry for the experience you've had. We produce magnetic cables that are designed to be attached to the magnetic tip to deliver convenient, fast and multi-device charging. Understandably, the magnetic parts can attract metallic debris, which is why we have detailed simple handling, storage and cleaning guidelines for customers in the 'product care' section of our website. We also do not compromise on product quality and customer service, which is why we stand firmly by our products by offering a 30-day money back guarantee in addition to a lifetime warrantee for all the products offered on our website. Unlike our cables, the GIGA 200W GaN chargers are currently only available for pre-orders on our website as they have longer production and testing time, and demand for this item is very high, so as a small company, we can only ship them out in batches and in being responsible and honest to our customers, the product page for the GIGA 200W GaN chargers clearly states when the product will be shipped. I can see that our Customer Care Representative had already processed your replacement GIGA 200W GaN charger, so you should be getting this delivered soon.
Our sincere apologies for the inconveniences caused.
Awesome
Awesome
Cables is as described and even better! I'm very satisfied with them, thank you!
May 18, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Toyosi,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Ease of Use!!
Ease of Use!!! Wow
This product is Amazing. Exactly how all these cords should be. the perfect birthday gift ever.
February 19, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Iammy,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
I highly recommend the Volta Charger…
I highly recommend the Volta Charger for its reliable performance and durability. They've got excellent customer service. This charger lives up to its name, providing durability and convenience, while the top-notch customer care ensures a seamless experience.
March 2, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Gabriel,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
It's been a seamless experience for me…
It's been a seamless experience for me and My 3-year-old son loves the magnetic experience the Spark offers. Now he charges his tablet easily all by himself hassle-free.
5/5 for me. I highly recommend it.
May 1, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello James,
Thank you for your honest review! VOLTA Charger strives to deliver a seamless charging experience and the best customer experience to its customers, and it makes our day to hear we have accomplished that.
Please feel free to reach out anytime should help be needed.
We are truly grateful for your support and for giving us the opportunity to expand and grow.
Have an awesome day!
Absolutely terrible customer service!!!
Absolutely terrible customer service. Purchased @$300 worth of products that all said in stock. Once purchased a few days later was told my order was delayed. I messaged them and they said items I bought were out of stock. They were in USA still. Claims in Australia. Why don’t you have any stock in your own warehouse and selling stock that isn’t instock? They tried putting everything in me saying I’m inpatient basically. They have said it would take two weeks to get to them then said to me. I said to send what is in stock to me. They then sent my stuff from the USA which isn’t what I asked for. I still haven’t received anything. It’s been nearly 2 weeks and they keep telling me to wait. They were not going to tell me they had no stock. Only did because I contacted them not happy. Terrible. I do not recommend from this experience. Customer service. How they treat people is an indicator of what a business is like.
May 17, 2023
Unprompted review
Reply from VOLTA CHARGER
Hello Natasha, we are so sorry for the delayed delivery. We deliver our products worldwide from different fulfilment hubs with our main warehouse in the US. If there is a shortage of items at our AU hub, the order is immediately shipped to the customer from the US while we restock the hub. I have checked on your order and it has been in transit with DHL and should be delivered within 3 - 5 business days. But while an item is in transit, delays may arise due to changes in flight schedules or other reasons that are beyond our control, and we still reship them in cases where they are lost in transit. As a small company, our customers are the lifeblood of our operations and are treated with utmost respect. Also, we stand firmly behind the quality of our products, so if they are any issues, you have a 30-day money back guarantee to return the products for a full refund, in addition to our lifetime warrantee. I have just sent you a follow-up email to resolve this.
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