Reply from Voltaire
Bonjour Sebastien,
Merci beaucoup pour votre retour ! Nous sommes ravis que votre expérience ait été impeccable.
Au plaisir de vous revoir prochainement chez Voltaire 🚲
L’équipe Voltaire
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Company details
Written by the company
Voltaire développe et commercialise des vélos électriques intemporels, pensés pour répondre aux exigences d'une utilisation urbaine au quotidien.
Contact info
21 Rue de Rivoli, 75004, Paris, France
- 0745177554
- voltaire.bike
4.6
Excellent
262 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have received the kindest and…
I have received the kindest and personable service from the team there. They speak great English and help me solve any challenges with my Voltaire.
February 20, 2026
Unprompted review
Reply from Voltaire
Hello Charles,
Thank you very much for your kind review. We’re delighted to hear that the team could help you and make your experience smooth and enjoyable.
Always happy to assist you with your Voltaire whenever you need 🚲
The Voltaire team
Our concierge took 3 hours to put the…
Our concierge took 3 hours to put the bike together - Maybe it should be shipped almost ready to go….
December 6, 2024
Reply from Voltaire
Dear Mr. Adami,
Thank you for your review! We’re delighted you’re enjoying your new bike. We appreciate your feedback on the assembly process and will share it with our team to improve the experience. If you need further assistance, feel free to reach out.
Enjoy the ride,
The Voltaire Team
Excellent SAV à la boutique du Marais
Excellent SAV à la boutique du Marais, efficace et rapide !
October 2, 2024
Unprompted review
Reply from Voltaire
Bonjour Anne,
Nous sommes ravis que votre passage en boutique ait été une belle expérience ! Toute l’équipe vous souhaite une excellente continuation et de belles balades.
Bien à vous,
L’équipe Voltaire
On sent le souci du service à travers…
On sent le souci du service à travers le dépannage à domicile (merci Lucien ;-).
February 27, 2022
Reply from Voltaire
Bonjour Hugo,
Merci pour votre retour ! Nous sommes ravis que le dépannage à domicile ait répondu à vos attentes et que Lucien ait pu vous aider efficacement. Merci à vous et à bientôt ! 🚴♂️😊
Belle journée,
L’équipe Voltaire
Reply from Voltaire
Merci Yann et à bientôt :)
Belle journée,
L’équipe Voltaire
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