Voltex Electrical NZ Reviews 1,461

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, finding them reliable and easy to install, with a good range of items available. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly, often overnight, and well-packaged. People appreciate the helpful and friendly staff, who are always willing to go the extra mile, and the overall service is described as amazing and top-notch. The ordering process is also commended for being easy to use and efficient, especially the online system. However, some customers mentioned that the order size required to qualify for free delivery was a negative point.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, reliability, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, with... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and courteous... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as easy, simple, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more

Company replied

Rated 5 out of 5 stars

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more

Company replied

Rated 5 out of 5 stars

I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more

Company replied

Rated 5 out of 5 stars

I have bought so many electrical items from voltex it's very easy to install, product quality is excellent, easy to give information to customer about the product it's very very nice. I'm really happy... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.

Voltex Electrical NZ

Written by the company

Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. Really helpful staff.

February 8, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks for the review Mark, that's awesome we are to have been able to help! Cheers - Voltex Customer Service Team 😁

Rated 5 out of 5 stars

was great with customer service

was great with customer service, Marcus helped alot on our issues

February 2, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Wow thanks Daniel! I will be sure to pass this on to Marcus for you! Cheers - Voltex Customer Service Team 🍻

Rated 5 out of 5 stars

brilliant service

brilliant service, great products and excellent delivery service

February 4, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Toby! 😁

Rated 5 out of 5 stars

Amazing service

Amazing service. Ordering is a breeze and delivery is prompt. Great range of products as well as cool free gifts

February 2, 2026
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Reply from Voltex Electrical NZ

Thanks so much Damian!

Rated 5 out of 5 stars

Very positive experience.

Fast turn around of product when ordered. Competitive price also great follow communication by the team. Keep up the good work.

February 1, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Gerry! 😊

Rated 5 out of 5 stars

Amazing in every way jave just put…

Amazing in every way jave just put another fellow sparky onto you guys to set up an account, cannot fault.

January 27, 2026
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Reply from Voltex Electrical NZ

Thanks so much Jed! We really appreciate it! 😁

Rated 5 out of 5 stars

As a small electrical firm

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow up support also.

January 18, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Andrew! We really appreciate it!😁😁

Rated 5 out of 5 stars

Good prices

Good prices, prompt delivery.

January 14, 2026
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Reply from Voltex Electrical NZ

Awesome, thanks Paul!

Rated 5 out of 5 stars

Simple, efficient quality makes a job…

Simple and efficient systems make a job easy for ordering top quality products, also always available on the phone for a question or services

January 5, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Ryan! 😁

Rated 4 out of 5 stars

Always good to deal with

Always good to deal with ,
Happy to back their products
Good supourt

December 17, 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Will!

Rated 2 out of 5 stars

Tired of screws that you can not use

Tired of screws that you can not use, replacing faulty items. Waiting to the following night for items to turn up at my doorstep, thus customers waiting 2 days to either do a job or replacing faulty items

December 23, 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Hey Neil, I am very sorry you have had this experience. If its okay with you someone will be in touch soon to discuss the issues you have been having Neil. Sorry again, cheers - Voltex Customer Service

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