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Voltex Electrical NZ Reviews 1,461

•
TrustScore 5 out of 5

4.9

Electrical Wholesaler
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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, finding them reliable and easy to install, with a good range of items available. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly, often overnight, and well-packaged. People appreciate the helpful and friendly staff, who are always willing to go the extra mile, and the overall service is described as amazing and top-notch. The ordering process is also commended for being easy to use and efficient, especially the online system. However, some customers mentioned that the order size required to qualify for free delivery was a negative point.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, reliability, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency, with... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and courteous... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as easy, simple, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more

Company replied

Rated 5 out of 5 stars

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more

Company replied

Rated 5 out of 5 stars

I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more

Company replied

Rated 5 out of 5 stars

I have bought so many electrical items from voltex it's very easy to install, product quality is excellent, easy to give information to customer about the product it's very very nice. I'm really happy... See more

Company replied

Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.

Voltex Electrical NZ

Written by the company

Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have always maintained your great…

I have always maintained your great product quality and performance especially on quick turnaround.
Keep it up guys and Thankyou.
Cheers to your team.
Geoff

November 19, 2025
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Reply from Voltex Electrical NZ

Thanks so much Geoff! We really appreciate it! 😊

Rated 5 out of 5 stars

Excellent customer service

The customer service from Warren was great, the items were received promptly. Discussion regarding Warranty was enlightening...it's more than the standard set by most current suppliers. Moving forward, will certainly be purchasing materials.

October 13, 2025
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Reply from Voltex Electrical NZ

Thanks so much for your review Coby! We really appreciate your support 😊👏

Rated 5 out of 5 stars

Customer Service

Good range and quality of products ....
Competitive pricing
Great customer service and follow up
Communication is always easy and solutions based.
Comments are generalized to cover overall service
Pity I can't get a 2026 Diary though 😂😂😂

October 17, 2025
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Reply from Voltex Electrical NZ

Hey Colin, thanks so much for all your feedback! 😊🙌

Rated 5 out of 5 stars

Efficiency

My order was processed efficiently as always and the web site is a great experience with ease to navigate.

October 10, 2025
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Reply from Voltex Electrical NZ

Thanks so much Paul! 😁

Rated 5 out of 5 stars

Wall sockets and light switches

Got what I needed in wall sockets and light switches quality is excellent.And delivery was quick thanks

October 14, 2025
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Reply from Voltex Electrical NZ

Thanks so much Craig! 😊

Rated 1 out of 5 stars

There's no one to help now

There's no one to help now ? staff no where to b seen i really don't want to deal with u people again

September 28, 2025
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Reply from Voltex Electrical NZ

Hello Pete, I am very sorry to hear there was no staff available when you needed help. If its okay, someone from Voltex Customer Service will be in touch to find out how this happened. We are very sorry again. Thanks, Voltex Customer Service Team.

Rated 5 out of 5 stars

High Quality service

The whole process of ordering and receiving goods is top notch. From the easy to use online ordering system to the fast and reliable dispatching of the goods, Voltex is a pleasure to work with.

September 26, 2025
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Reply from Voltex Electrical NZ

Awesome, thanks so much Alan! 😁

Rated 5 out of 5 stars

Tradie review

Easy to order through and quick delivery. Always with extra goodies. Great customer care.

September 4, 2025
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Reply from Voltex Electrical NZ

Perfect, thanks Davin!

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