A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more
Company replied
I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more
Company replied
I have bought so many electrical items from voltex it's very easy to install, product quality is excellent, easy to give information to customer about the product it's very very nice. I'm really happy... See more
Company replied
Company details
Written by the company
Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.
Voltex Electrical NZ
Written by the company
- Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.
Real Warranties!
Parts + Labour Warranty Cover
If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.
Contact info
92 Vickery Street, 3200, Hamilton, New Zealand
- 0800556633
- sales@voltexelectrical.co.nz
- voltexelectrical.co.nz
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Voltex Electrical NZ
Awesome, thanks so much 😊
From time of placing my order till…
From time of placing my order till delivery was fantastic. Great service and prices really excellent. Very happy with Voltex.
June 4, 2025
Reply from Voltex Electrical NZ
Awesome, thanks so much David 😊
Easy to use. Make lists. Quick delivery
Easy to use the app to make lists and add to cart. Once ordered communication is on point so I know when I'm expecting my package. I have nothing to complain about so far.
May 26, 2025
Reply from Voltex Electrical NZ
Thanks so much for your review Trevor! Its great to hear about your experiences 😁
Reply from Voltex Electrical NZ
Awesome, thanks Nicolas 😊
Products always available and ready to…
Products always available and ready to be shipped.
Alot of products and huge variety to select from
Good quality of products
May 22, 2025
Reply from Voltex Electrical NZ
Thanks very much for your review Pieter 😊
Reply from Voltex Electrical NZ
That's great to hear 😁
Reply from Voltex Electrical NZ
Awesome, thanks Patrick!
Reply from Voltex Electrical NZ
Thanks Dave!😊
Reply from Voltex Electrical NZ
Thanks so much John!
Reply from Voltex Electrical NZ
Awesome! That is great to hear! 😁
Customer Service Excellence
Always great, responsive and just excellent customer service. There is always someone at Voltex ready to help! thanks team!
May 12, 2025
Reply from Voltex Electrical NZ
Thank you so much for your review Matt, we really appreciate! 😁
Reply from Voltex Electrical NZ
Thanks Ken 😊
Great products
Great products, at great prices.
Fantastic delivery times and customer service. A website that is easy to use and works well.
What they say actually happens. In the unlikely event you need to make a warranty claim someone answers the phone and your query is dealt with easily with no fuss.
Overall Voltex are by far the best company in any industry to deal with.
I often hold them up as an example of how other businesses should conduct themselves.
May 19, 2025
Reply from Voltex Electrical NZ
Thanks so much for review Anthony!
We really appreciate your support!
Great service
Great service, any problems sorted out straight away I’ve had a couple of light fail after a few years, no questions new lights sent out and credit for time put on my account
May 11, 2025
Reply from Voltex Electrical NZ
Thanks so much for sharing your experience, it is great to hear! 😊
Always knowledgable and helpful no…
Always knowledgable and helpful no matter what the issue is or what is trying to be done
April 10, 2025
Reply from Voltex Electrical NZ
Thank you so much Dean!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.