After finding Voomi in my research, I called earlier and talked to Patrick to gain some clarification on a few questions. When calling back 2 weeks later, I was lucky to get Patrick again. I wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Parts were easy to find. Compatibility info was a bit vague within the description of my particular item though. I needed to do further research outside of your site to get the specific info I needed... See more
Company replied
The Voomi team not only had the parts I needed at a better price than I could get locally, they also quickly helped me with the complexity of tax exemption for a project. And I'll receive the items... See more
Company replied
We Called In To VOOMI To Verify The Product We Were Interested In, Was In Fact Brand New From The Manufacturer. Mauricio(?) Looked Up Our Product To Verify The Products Were Indeed Brand New Not R... See more
Company replied
Company details
Written by the company
At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.
Contact info
United States
- voomisupply.com
4.5
Excellent
606 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
STAY AWAY!!!
STAY AWAY!!!! I would give zero stars if possible! Worst experience with any business I’ve made a purchase from in my 50 years on this earth!
They didn’t have filter that I ordered, so they sent me a different version. Problem is it didn’t include a water drip tray like what was shown in the photo they listed. When I contacted customer service, I was told that they had shipped the correct filter. They were clearly wrong. The filter they sent had a different item number and was not the same as in their photo. They know they were wrong because they changed the listing for the filter as unavailable after I contacted them. After several attempts to request a return, I was finally emailed a return slip. However, I was not told that I would be paying for shipping and a 20% restocking fee. Their policy states that these charges would be waved if the wrong item was delivered. They refuse to admit that the filter they shipped was not the filter that I ordered and was pictured on their website. I will be posting this review on every site I can find!
January 9, 2026
Unprompted review
Reply from voomisupply.com
HI Keith,
We’re very sorry to hear about your experience and understand how frustrating this situation has been. We regret that the item you received did not meet your expectations and that the resolution process caused additional frustration. Our intention is never to mislead or inconvenience our customers, and we take concerns about product listings and fulfillment very seriously. Your feedback has been noted and will be reviewed internally so we can continue improving our processes and communication. Thank you for taking the time to share your experience
Team Voomi Supply
You could make shipping cheaper if you…
You could make shipping cheaper if you purchased more.
January 9, 2026
Unprompted review
Reply from voomisupply.com
Hi Paam,
Thank you for your feedback. We appreciate the suggestion and are always looking for ways to improve our shipping options while continuing to provide reliable delivery.
Team Voomi Supply
Great price for quality product.
January 9, 2026
Unprompted review
Reply from voomisupply.com
Hi Eric
Thank you for your review! We’re glad you found a great price on a quality product. We truly appreciate your business.
Team Voomi Supply
Great toilet.
Voomi had the toilet I was looking for in stock. The price was great. The service was prompt and helpful.
January 8, 2026
Unprompted review
Reply from voomisupply.com
Hi Joyce,
Thank you for your kind review! We’re glad to hear we had the toilet you were looking for in stock at a great price, and that our service was prompt and helpful. We truly appreciate your business and your feedback.
Team Voomi Supply
Guaranteed manufacturer accessories…
Guaranteed manufacturer accessories offered.
January 7, 2026
Unprompted review
Reply from voomisupply.com
Hi Marshall,
Thank you for your review! We’re happy you found value in our guaranteed manufacturer accessories and appreciate your support.
Team Voomi Supply
All good but shipping is high.
January 7, 2026
Unprompted review
Reply from voomisupply.com
Hi Bob,
Thank you for your feedback! We’re glad to hear everything else went well. We understand shipping costs can be higher than expected at times and appreciate you sharing your experience. Thank you for choosing us.
Team Voomi Supply
Found the right part and customer…
Found the right part and customer service was able to verify that it is for my machine
January 7, 2026
Unprompted review
Reply from voomisupply.com
Hi Kevin,
Thank you for your feedback! We’re happy to hear you found the right part and that our customer service team was able to verify it was the correct fit for your machine. We appreciate you choosing us and are glad we could help make the process easy.
Team Voomi Supply
I spoke to your CSR before ordering…
I spoke to your CSR before ordering this product and he was very knowledgeable & friendly.
January 6, 2026
Unprompted review
Reply from voomisupply.com
Hi William,
Thank you for taking the time to share your experience! We’re so glad to hear that our customer service representative was knowledgeable and friendly before you placed your order. Providing helpful, honest support is very important to us, and we truly appreciate your feedback.
Team Voomi Supply
Easy website to navigate
Easy website to navigate. Had what I was looking for.
January 6, 2026
Unprompted review
Reply from voomisupply.com
Hi Tom,
Thank you for your review! We’re glad to hear our website was easy to navigate and that you found the part you needed. We appreciate your business and hope to assist you again in the future.
Team Voomi Supply
Quick and easy
Found what I needed quickly and easily. Prices were a bit high though.
January 6, 2026
Unprompted review
Reply from voomisupply.com
Hi Brian,
Thank you for your feedback! We’re glad you were able to find what you needed quickly and easily. We understand your note about pricing and appreciate you sharing it—your input helps us continue to improve. We value your business and hope to serve you again.
Reply from voomisupply.com
Hi Veronique
Thank you for your review! We’re glad you were able to find the part you needed and that checkout was quick and easy. We appreciate your business and hope to help you again in the future.
Great website and easy to use
January 5, 2026
Unprompted review
Reply from voomisupply.com
Hi Mark,
Thank you for the great feedback! We’re happy to hear you found our website easy to use. We appreciate your support and look forward to assisting you again.
Team Voomi Supply
Reply from voomisupply.com
Hi Fernando
Thank you for your feedback! We’re glad to hear you found our site easy to use and trustworthy. We truly appreciate your support and look forward to serving you again.
Found what I needed at a good price.
Found what I needed at a good price.
January 3, 2026
Unprompted review
Reply from voomisupply.com
Thank you for your review! We’re happy to hear you found exactly what you needed at a good price. We appreciate your business and look forward to helping you again.
Reply from voomisupply.com
Thank you for your feedback! We’re glad your experience was quick and easy. We appreciate your business!
Great price and great help via chat.
January 2, 2026
Unprompted review
Reply from voomisupply.com
Thank you for your review! We’re happy to hear you found a great price and that our chat support was helpful. We appreciate your business and look forward to assisting you again.
We Called In To VOOMI To Verify The…
We Called In To VOOMI To Verify The Product We Were Interested In, Was In Fact Brand New From The Manufacturer.
Mauricio(?) Looked Up Our Product To Verify The Products Were Indeed Brand New Not Refurbished.
Great Customer Service!
Thank You VOOMI!!
January 2, 2026
Unprompted review
Reply from voomisupply.com
Thank you for your review! We’re glad our team was able to confirm that the product was brand new and provide the reassurance you needed before purchasing. We truly appreciate your kind words and are happy to hear you had a great experience with our customer service. Thank you for choosing Voomi Supply!
Reply from voomisupply.com
Hi Moe,
Thank you for your review! We’re glad you found the site easy to navigate and enjoyed our selection. We appreciate your business and feedback.
Team Voomi Supply
Site would not save my card info
Site would not save my card info. Had to use PayPal instead
December 30, 2025
Unprompted review
Reply from voomisupply.com
HI, Matt,
Thank you for your feedback. We’re sorry for the inconvenience with saving your card information, but we’re glad PayPal worked as an alternative so you could complete your purchase.
Thank You for Choosing Voomi Supply!
Excellent supplier page for A/C and…
Excellent supplier page for A/C and furnace parts. I found the OEM parts that I needed for my furnace.
December 30, 2025
Unprompted review
Reply from voomisupply.com
Hi Luis,
Thank you for your review! We’re glad to hear you found our supplier page helpful and were able to locate the OEM parts you needed for your furnace. We appreciate your business and look forward to assisting you again in the future.
Team Voomi Supply
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