Everything Perfect Website very good Order very good Delivery very good Total Everything Good 👍
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Everything was OK, order was delivered correctly. I contacted support and got a quick response.
Fast and matched exactly the description without much hassle.; highly recommended
I experienced the best price, quick shipment and a great customer service.
Company details
Written by the company
VoorMijnDier.nl is dé webshop voor je huisdier. Bij ons kun je terecht voor betrouwbare producten en gratis deskundig advies van onze dierenexperts. Dankzij onze samenwerking met dierenartsen geven we jouw huisdier altijd het allerbeste. Op VoorMijnDier vind je de beste producten voor honden, katten en knagers. Deze producten: - Ondersteunen de gezondheid van jouw dier - Dragen bij aan een gezonde levensstijl voor jouw dier - Helpen de veiligheid van jouw dier te waarborgen
Contact info
Westerweiden 29, 7961EA, Ruinerwold, Netherlands
- +31522 202120
- welkom@voormijndier.be
- voormijndier.be
4.8
Excellent
3K reviews
Asks customers to review
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Super service !
July 25, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order not delivered despite me waiting…
Order not delivered despite me waiting at home to pick it up. Returned without even dropping it in an alternative location.
On top of that - disappointing reply from the customer service that 'they have no influence on the delivery people'. Yes they DO have influence, by choosing reliable delivery providers.
And when something goes wrong - you provide your customers with commercial gestures. Non of this was done.
Ended up making another order with a different company cause run out of food for my dog.
First and last time. Do not recommend.
July 11, 2023
Reply from VoorMijnDier.be
Dear Pauline,
We're truly sorry to hear about your disappointment with the delivery of your package. It appears that there was an unfortunate mistake made by the PostNL delivery personnel, resulting in the package being returned to us. When we found out about the problem we immediately sent out a second package for you.
We would love to personally connect with you to ensure that you have received the second package successfully and to explore any additional steps we can take to make things right and leave you satisfied with your experience.
Please don't hesitate to reach out, and we'll do our best to assist you.
Warm regards,
Daniella
perfect delivery
June 19, 2023
Good experience
Everything was OK, order was delivered correctly. I contacted support and got a quick response.
May 1, 2023
The pack come quickly,tkhs
April 20, 2023
Top service!
February 18, 2023
Too late delivery
According to the site, the delivery was between 2-3 days and it wasn't the case. I had to go to another site to buy urgently the food. If you know about delays inform us in advance, not after the purchase.
December 9, 2022
Reply from VoorMijnDier.be
Dear Sonia,
I am sorry to hear that the delivery of your order did not go as it should and you had to wait so long for your order. I have sent you an email and hope you will give us a second chance.
Kind regards,
Daniella
Always best price!
September 15, 2022
Perfecte en Supersnelle service!
August 15, 2022
Supersnelle service!
July 16, 2022
Top service 👍
May 30, 2022
Order anti schurft and cavi-vit
Sorry i write on english language,but at this moment i still learn a dutch or flamish language.i hope on the future i will sorted this kind of problem 😊
What i ordered it was anti schurft for my cavias and cavi-vit like a c vitamin also.
These pruducts was very goods absolutly helping for my pets.
The processing for the order was very fast and i received it fast also.thank you so much!
April 11, 2022
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