While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

THIS COMPANY ARE SCAMMERS THEY SEND A KEY RING DO NOT REPLY TO E-MAILS THEY TAKE YOUR MONEY FOR KETER STORAGE FOR GARDEN AND TAKE £69.99 FROM YOUR ACCOUNT DONT GET SCAMMED THESE ARE TOTAL AND UTTER... See more

Rated 1 out of 5 stars

As I now realise along within other this company are SCAMMERS... Order a keter garden storage unit at £36.99 and like other receipt said vases so contacted them and said computer error. Asked to ca... See more

Rated 1 out of 5 stars

Absolute scammers - avoid at all costs. They have clearly scammed a lot of customers.I received the same as others a Royal Mail 48 tracking number for a garden bench,but haven't received anything... See more

Rated 1 out of 5 stars

Like other reviews I order a Keter Storage Container at £69.99 got my order confirmation for 3 ceramic vases contacted them and tried to cancel my order they contacted me back and confirmed it was an... See more

1.6

Bad

TrustScore 1.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(21)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

THIS COMPANY ARE SCAMMERS THEY SEND A…

THIS COMPANY ARE SCAMMERS THEY SEND A KEY RING DO NOT REPLY TO E-MAILS THEY TAKE YOUR MONEY FOR KETER STORAGE FOR GARDEN AND TAKE £69.99 FROM YOUR ACCOUNT
DONT GET SCAMMED THESE ARE TOTAL AND UTTER LIARS AND FRAUDSTERS .MY BANK IS DEALING WITH THIS I WISH THEM LUCK TRACING THEM

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam - I ordered a Keter workbench and received a split ring for keys. They do not respond and are not contactable. DO NOT USE THIS BUSINESS.

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a garden bench storage box…

Ordered a garden bench storage box which cost me £42.99 waited ages for my order and received a metal loop for keys instead of what I ordered tried emailing to resolve the issue and still had no response. Gone onto their Web page via my emails to find it no longer exists.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scammers - Avoid

Absolute scammers - avoid at all costs.
They have clearly scammed a lot of customers.I received the same as others a Royal Mail 48 tracking number for a garden bench,but haven't received anything - reading other reviews I will maybe get a key ring!
Have raised a dispute with the bank and the fraud reporting agency.
How do they keep getting away with this and how did I fall for it.I usually trust pilot everything and I didn't this time!
I would recommend everyone to avoid this scam outfit and those who have been scammed to file a report to help get them prosecuted.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, do not use this site. I paid £79.99 for Keter bistro set, received a keyring, no response from email.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Like other reviews I order a Keter Storage Container at £69.99 got my order confirmation for 3 ceramic vases contacted them and tried to cancel my order they contacted me back and confirmed it was an error I would get a full refund if not despatched, today I received… a .. key ring holder. I have contacted Klarna and they have paused the rest of the payments. Please do not buy from this company it is a scam. Did anyone get their money back ?

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Ordered a Keter garden storage box 3 weeks ago and received confirmation that we had ordered 3 ceramic vases. We contacted the company which advised it was a computer software glitch and we would receive the storage box. Today we received a metal ring for a key ring!! A MASSIVE SCAM.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - ordered a parcelbox - email from them said 3 vases - got a key ring delivered. Google Sponsored Products and they used SHOP.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY VORIONA

As I now realise along within other this company are SCAMMERS...
Order a keter garden storage unit at £36.99 and like other receipt said vases so contacted them and said computer error. Asked to cancel item and they refused to do this. After waiting 3weeks just received a plain ring off a keyring.
Their website includes the TRUSTPILOT LOGO so are using you to to gain orders.
PLEASE BE AWARE OF THESE SCAMMERS...

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam do not give these people…

Total scam do not give these people your money as you won't see it again. They will keep fobbing you off and you will not receive anything. I have reported the company to the bank. I wish I had read the reviews before giving these despicable people my money it is a SCAM.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Scam business

Ordered a Keter storage box, got an order confirmation for 3 vases. Had communication from company stating computer error and will receive correct order. Tracked order to local delivery office. They marked as undeliverable return to supplier. Went to office to try and retrieve order but already in transit back to supplier. Contacted supplier requesting refund as courier hed returned itm not customer. No response from supplier, contacted again no response. Have since found over 500 reviews labelling this business as a scam business which sets up in various names and repeats the scam (wish I'd looked before ordering). Honestly, stay clear of this lot, they must be raking the cash in scamming people looking for a deal. Hopefully they'll get caught and spend some time at His Majesty's Pleasure. Where I hope they can experience let's say the less savoury side of prison life

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam, ordered their Keter Eden Bench 265L, they sent me confirmation that I had order 3 Vase's? After emailing them they said they had a computer glitch!
I asked for confirmation of what I had ordered and they confirmed that it was the Keter Eden Bench 265L.
I received my parcel today which was a Key ring!!
NEVER EVER TRUST THEM!!

August 13, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look