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Written by the company
4.6
1K reviews
Replied to 94% of negative reviews
Typically replies within 24 hours
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easy checkout and practical selection. overall a solid experience
Reply from Vorteilshop
S. g. Frau K.,
vielen Dank für Ihre erfreuliche Bewertung! Es freut uns, dass Sie mit Ihrer Lieferung zufrieden sind.
Freundliche Grüße,
Ihr Vorteilshop-Team
Reply from Vorteilshop
Vielen Dank für Ihr positives Feedback zum Kundenservice! Es freut uns, dass wir Ihre Erwartungen erfüllen konnten. Bei weiteren Fragen oder Anliegen stehen wir gerne zur Verfügung!
They cancelled my order, claiming that the item was sold out. This was done over a week after my order and I was only informed because I queried the status of the order having not received the goods and a refund being received.
Reply from Vorteilshop
S. g. Herr L.,
vielen Dank für Ihre Bewertung.
Es tut uns sehr leid, dass Sie Grund zur Ärgernis haben.
Gerne hätten wir Sie zu Ihrem Anliegen kontaktiert, jedoch haben wir keine genauen Daten von Ihnen.
Im Falle eines Klärungsbedarfs, bitten wir um nochmalige Rückmeldung mit Ihrem Anliegen an office@vorteilshop.com.
Unser Kundenservice wird sich gerne um Ihr Anliegen kümmern.
Mit besten Grüßen,
Ihr Vorteilshop-Team
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