Vortex Cars Limited Reviews 

113
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I recently bought a Range Rover Evoque from John, and I honestly couldn’t be happier with the experience. As a young lady buying a car, I was a little nervous about the process, but John was incre... See more

Rated 5 out of 5 stars

We purchased a Renault Captur with help from John at Vortex week before last. Seamless transaction, lovely motor, in pristine condition, no push from the staff, all questions answered, and a very fair... See more

Rated 5 out of 5 stars

Steve at Vortex was absolutely brilliant to deal with. His colleague Matt was also fantastic. Bought an A5 sportsback at a really good price. The car was in mint condition. These guys applied no press... See more

Company replied

Rated 5 out of 5 stars

Fabulous experience from start to finish. I would highly recommend using this used car dealership. Always feels daunting buying a used car, but I was immediately put at ease, i took the car for a te... See more

Company details

  1. Motor Vehicle Dealer
  2. Used Car Dealer

Written by the company

Friendly family run used car dealership based in Stockport. Relaxed, Zero pressure environment where we help people purchase their next car. Full dealership facilities, Finance arranged, extended warranties available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(113)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BMW X3

From the first contact with Matt to viewing the car and purchasing was a pleasure no pressure to buy just an easy pleasurable experience thanks.

November 4, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your kind review Ian, It was a pleasure to do business with you, if you need anything in the future you know where we are. Thanks again, Matt & the team at Vortex.

Rated 5 out of 5 stars

Matt at Vortex Cars is just the kind of…

Matt at Vortex Cars is just the kind of guy you want to sell you a car. The service was amazing, everything was smooth and an easy process, there was no pressure at all anywhere throughout the whole experience. They even let me go and inspect the car on my own without supervison for as long as I wanted to make sure I was happy with it before actually purchasing it. Overall I would rate my experience 5 stars and will certainly be buying from them again.

November 8, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your review! It was a pleasure to do business with you, If you need anything int he future please get in contact. All the best, Matt & the team at Vortex Cars Limited.

Rated 5 out of 5 stars

Highly recommend!

I cannot recommend the folks at Vortex Cars highly enough. From start to finish my experience was extremely positive. They are helpful when needed but allow you time and space to view the cars and reflect on your choices. No hard sell whatsoever. Communication excellent and again customer led.
The car was valeted ready for collection as agreed, with all paperwork ready and well ordered. I was given the time to talk through the car to ensure I was comfortable driving away.
I dealt mainly with Matt but all of the guys there were friendly and helpful....I know absolutely nothing about cars which can be a bit daunting and sometimes intimidating but would confidently return here again.
Thank you Matt (especially) and all the team.

November 3, 2023
Unprompted review
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Reply from Vortex Cars Limited

Thanks for your review Lesley, we appreciate the feedback and hope to see you again when you next want to change vehicle. Thanks again for your business from Matt and the team at Vortex Cars.

Rated 5 out of 5 stars

The service I received from matt at…

The service I received from matt at vortex cars was excellent the car was ready for me to drive away as son as I got there, he explained everything and completed all the paper work and set a direct debit for the tax and I was on my way home within half an hour of arriving at the showroom..
Flawless service from beginning to end..
Highly recommended..

October 25, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your review Darren, it was a pleasure to supply you with the SLK. Thanks again for your business from Matt and the team at Vortex Cars.

Rated 5 out of 5 stars

Great service as always

Great service as always, 2nd car i've bought from these guys and would recommend to friends and family. Thanks Steve and Team.

October 14, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for the review Rob! Hopefully we will see you again for car number 3! All the best, Steve and the team at Vortex Cars Limited.

Rated 5 out of 5 stars

Matt at Vortex was extremely helpful…

Matt at Vortex was extremely helpful when buying my first car! The process was quick and easy and I drove my car with in 4 days of seeing it online. The car was beautifully clean and in perfect condition for me to drive away. Everyone at vortex was very friendly, I would recommend to anyone look to purchase a car, especially if you don’t know what you doing like me, Matt was very helpful. Thank you!

September 16, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your review Farideh, we appreciate the feedback and hope to see you again! Thanks again for your business from Matt and the team at Vortex Cars Limited.

Rated 5 out of 5 stars

Purchase of Mercedes ML250

Matt and Scott were friendly and professional, they’re not in the slightest bit pushy, we were able to look around the car alone and take it out for a drive. We were offered a fair price for part exchange. They work efficiently so we were able to take the car the same day. So far we are really happy with our car and the warranty has given us extra peace of mind. All in all a pain free experience! Thank you Matt and Scott

July 5, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your review! It was a pleasure to supply you with the Mercedes ML250, if you need anything in the future you know where we are. All the best, Scott & Matt

Rated 5 out of 5 stars

Exceptional Service

I wouldn't hesitate to recommend Vortex for both their vehicles & their exemplary Customer Service.
I purchased the car on-line and paid my deposit & arranged to travel by train from the North East to collect it.
When I got to Stockport, Scott talked me through all of the paperwork to make sure I was happy with everything & presented me with a beautifully cleaned & valeted car that looks & runs like a brand new vehicle although it's actually a 2016 model :) He even put sufficient fuel in the tank to get me home again :)
Thanks again to all at Vortex :)

May 10, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for the review Lynne! It was a pleasure to do business with you, all the best! Scott and the Team at Vortex Cars Limited

Rated 5 out of 5 stars

Very straightforward

Very straightforward, professional and knowledgeable.

April 5, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for the review Ryan, it was a pleasure to do business with you. All the best, Scott, Matt & the Team at Vortex Cars Limited

Rated 5 out of 5 stars

Trust is everything when you are buying…

Trust is everything when you are buying a used car and I won’t go anywhere else now. This is my second purchase from the guys at vortex, because they triple check the cars and they don’t rip you off.
They also make a nice cup of tea!

March 15, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your review Kerry, it was great to see you again. We love it when customers come back to us, it reaffirms we are doing something right! Enjoy the MINI and we will see you soon! All the best, Scott and the team at Vortex Cars.

Rated 5 out of 5 stars

Scott was very professional

Scott was very professional, talked me through all the previous service history and works carried out on the car I purchased. Car is faultless , would not hesitate to buy from here again

February 28, 2023
Unprompted review
Vortex Cars Limited logo

Reply from Vortex Cars Limited

Thanks for your fantastic review, it was a pleasure to do business with you and supply you with your next car. All the best, Scott and the team at Vortex Cars

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