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Rated 1 out of 5 stars

Bought this ring and discovered that it did not exist on the GRA Website. It is a scam company operating out of China

Rated 1 out of 5 stars

SCAM - FRAUD THIS COMPANY TOOK MY MONEY WITH PROMISE OF HIGH QUALITY GOODS - excellent customer service and 30 day no hassle refunds!!! ALL LIES. Ring was received, was not as described - asked for r... See more

Rated 5 out of 5 stars

High quality of the moisannite ring 💍 Free delivery as promised to Australia. 9 days / 7 business days arrived Australia. My ring size is between 3.5 to 4, but thinking of summer is coming, hot weath... See more

Rated 5 out of 5 stars

Its all about the people!! Ive been dealing with Divine having bought a ring for my wife that turned out to be too small - Divine helped me track the package and when it wasn't the right size has been... See more

3.2

Average

TrustScore 3 out of 5

98 reviews

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3.2

All reviews

(98)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality of the moisannite ring 💍…

High quality of the moisannite ring 💍 Free delivery as promised to Australia. 9 days / 7 business days arrived Australia. My ring size is between 3.5 to 4, but thinking of summer is coming, hot weather will make my finger expand. Luckily, I chose the ring size of 4 which is a perfect size for me. Hopefully, there is the size of 3 or 3.5 in future that may become another business opportunities for small finger sizes.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful piece!

Beautiful piece! I am very happy with the quality of the ring! Also they follow up with you if you have questions or concerns, definitely will recommend them!

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

After receiving prompt delivery of the…

After receiving prompt delivery of the Solitare ring that I ordered for my wife ( which She Loved) We realised that I had ordered the wrong Size. The response from Customer Service was exceptional and they very generously offered to send a replacement. Highly recommend Vosali

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

Fake moissanite

bought a ring when i saw the ad on facebook. it’s not real
moissanite. it’s CZ. the gem sparkles but not worth the money!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service experience

My first ring arrived and there was an issue with it so I contacted the team and they sent me a replacement with no quibble at all, communication was great and problem was dealt with very efficiently. Highly recommend these guys

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a ring through Vosali for…

I purchased a ring through Vosali for my wedding anniversary. Was I surprised at the amazing quality and the unbelievable sparkle that this item had! I had to call the customer service department to ask a question and I was amazed that I actually got a live person on the phone and not a recording! This company stands behind their product 100% of the time! I highly recommend Vosali to anyone looking for a high quality piece of jewelry!

November 12, 2022
Unprompted review
Rated 1 out of 5 stars

Bought my ring from a Facebook ad

Bought my ring from a Facebook ad. The ring came in a beautiful box with a certificate. My jeweler tested it and it’s CZ, not moissanite. He did say the stetting was sterling silver. It’s a good looking ring; it’s not what it claims to be and the certificate is not from a real organization ( it’s sort of one off from the real gem organization). So: very nice looking, but not moissanite.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

I shop online a lot

I shop online a lot. I’ve found many companies short on customer service and support, however this company is amazing! Very prompt to respond with support and help! It’s a joy to shop with them, the ring I ordered is beautiful, came in a timely manner and I’ve ordered another!! This company sets the bar high and is wonderful to deal with!!!

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

The ring I ordered is exactly as advertised

The ring I ordered is exactly as advertised. The quality is excellent and it looks just like a real diamond for a fraction of the price. It arrived in the timeframe that was promised and I needed it for a special event. I know this may seem trivial but the box that the ring comes in is also very good quality. A gemological certificate accompanies the ring with a clear description of the stone and its qualities. I also received a free gift of 1 carat studs which was unexpected and made me very happy!

November 1, 2022
Unprompted review
Rated 1 out of 5 stars

I wish I could give them 0 star v poor…

I wish I could give them 0 star v poor customer service tried to contact them on several occasions they just don’t wanna reply n I was skeptic about the ring from the start so I’ve got the stone checked it was CUBIC ZIRCONA instead of moissanite they offer u the certificate so that u don’t doubt them about the stone but actually it’s not moissanite plz don’t waste ur hard earned money on this creep company

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered the 2 ct

I ordered the 2 ct. Eterna Moissanite Round Cut Solitaire Ring on 1/22/22 and received it shortly after that. I am retired and only wear rings ocassionally. I received compliments on it every time I wore it. I wore it one day and when I got home the moissanite stone was missing. I was upset and emailed Vosali. They were quick to respond. They asked for a picture of my ring, etc. I sent that and they emailed me back that they are sending a replacement.

October 20, 2022
Unprompted review
Rated 1 out of 5 stars

I read reviews about the stones not…

I read the reviews about the stones not being Moissanite after I had ordered, so was suspicious when it arrived. It looked lovely but I wanted to make sure it was what I paid for. So had it checked out by an expert jeweller and it is a CZ not a Moissanite. I only wish I had read the reviews before I ordered. Please get your rings checked out and you’ll know. It’s so illegal to be sending out certificates saying they are genuine Moissanite when they aren’t. Why is Facebook still allowing this company to use there platform to advertise???
Steer clear

October 14, 2022
Unprompted review

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