vouchercloud app & website Reviews 2,075

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the discounts and savings they find, often describing them as genuine, up-to-date, and easy to locate. Many people appreciate the effortless way they can save money and the variety of offers available for different products and activities. The user experience is consistently praised for being smooth, with a clean design and easy navigation. However, some customers also noted issues with customer service, describing it as unhelpful or non-existent, especially when purchases didn't track correctly. There were also occasional problems with the website, such as difficulty logging in or accessing vouchers, and some people felt the product offerings could be more extensive or reliable.

What people talk about most

Discount

People report positive experiences with discount, finding it easy to access great deals and save money.... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers found the website easy to navigate... See more

User experience

Customers generally report positive experiences with the user interface, finding it easy to navigate and use.... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support agents argue... See more

Product

Consumers find product to be ambiguous. While some reviewers appreciate the opportunity to earn vouchers and... See more

Based on these reviews

Rated 4 out of 5 stars

I've only just discovered voucher loud and I must say I'm impressed, I've not used a voucher or code yet, but I know it's going to be such a great help especially with Christmas around the corner. I'm... See more

Rated 4 out of 5 stars

The offers are great from Vouchercloud. My only difficulty has been with the process of offers being verified, then the claim process, which can be time consuming. Otherwise I would have given 5 stars... See more

Rated 4 out of 5 stars

I have use vouchercloud to make purchases and save money. This has allowed me to experience more than maybe I would have been able to afford without these savings.

Rated 3 out of 5 stars

*** UPDATE *** They issued my £75 after asking for proof the email was sent so I've updated the star rating ================= Absolute scam. I went with voucher cloud for th... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I've attempted the Morrisons £10 Gift…

I've attempted the Morrisons £10 Gift Card with £55 spend offer soooo many times and "accepted the cookies" It just doesn't work and contacting them to complain is futile. The alternative Vouchercodes website has worked everytime without issues, and are easy to contact, so I'd recommend using them where you can

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Never received my bonus

Never received my bonus, sent all the proof (same old, have never automatically got it!) Blatantly ignored me, I have been waiting for a reply since mid March, sent a follow-up and new query and still nothing. £150 for taking out broadband absolutely give up on seeing it.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

They are always trustworthy

They are always trustworthy. Sometimes the reward doesn’t come as expected , as long as you contact them and provide all the proof, they will manually send out the reward to you . Brilliant service , especially a big thank you to Kavitha , the agent who has helped me today . 👍

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke, waited nearly 12 months and then they requested the below for a £5 voucher. Poor service

. To investigate your case we will need the below from you:

1. Screenshot to prove you have not cancelled the order e.g. a most recent bill or delivery confirmation email.
2. Screenshot of the order confirmation email with invoice information visible (name, date, product description & order value)
3. Screenshot of the payment and the complete breakdown of the payment.
4. Screenshot of the reward activation email that you received from Vouchercloud showing sender, receiver information along with the date.
5. Screenshot of the purchase- tracked/acknowledged email that you received from Vouchercloud showing the date, sender and receiver information.

Once we receive this information, we will investigate the issue and provide you with an update on your reward claim as soon as possible.

Thank you for your understanding and patience. We look forward to resolving this matter for you.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

REWARD NOT GOT

Took out Home insurance through Money Supermarket.com with a supposed offer of a £60 voucher.

I have just found this morning that the voucher expired mid March.

No email notification to claim the voucher.

I will look to make legitimate savings with reputable companies in future.

I will avoid both VOUCHERCLOUD and MONEYSUPERMARKET

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic - dont bother

Pathetic - will argue on and on without helping resolve the situation- I followed the link as instructed but keep being blamed for not doing something right. Whats worse is i sent everything to prove my transaction but still won’t issue the reward! Useless dont bother

March 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look