VR Jewels have consistently been wonderful in their quality and craftsmanship whenever I purchase and request for custom designs from them. The precious stones they have are exquisite and amazing. I t... See more
Company replied
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VR Jewels have consistently been wonderful in their quality and craftsmanship whenever I purchase and request for custom designs from them. The precious stones they have are exquisite and amazing. I t... See more
Company replied
VR Jewels is my go to place when I have to buy jewellery online. They have the best designs and product and they provide great customer service. The staff is very friendly and cooperative. I wanted to... See more
Company replied
I ordered a pendant. VR jewel claim it was "refused" on delivery. The concierge has CCTV and confirmed no attempted delivery was ever made. I have contacted VR Jewel by email and they just say... See more
Company replied
VR jewels has to be my go to for my everyday jewellery! Their designs are always so unique and dainty and feminine! It doesnt cause any rashes on my extremely sensitive skin which is a big YES from me... See more
Company replied
VRjewels represent the highest quality handcrafted Fine jewelry. Hand-picked stones molded with peerless expertise. We believe in quality and excellence. Every piece of jewelry is personalized. Affordable jewelry at your fingertips.
3411 Silverside Road Tatnall Building #104 in the City of Wilmington, in the County of New Castle, 19810, Wilmington, United States
Hasn’t replied to negative reviews
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I purchased their products and was delighted. They are beautiful, of excellent quality, with beautiful designs, attention to detail, fast delivery, and excellent customer service.
They offered money through a website to give a review. After giving the review, they deleted the post without paying. All these are their bought reviews. They are scammers.
I recently purchased a pair of sapphire stud earrings from VR Jewel, and I love how elegant they look. The stones are vibrant, the setting is neat, and they sit perfectly on the ear. Delivery was prompt, and the packaging was lovely. I appreciate how responsive their team was when I asked about care instructions. Definitely a great experience.
I recently discovered VRjewels, and I’m truly impressed with their work. Each piece of jewelry feels special — you can tell it’s carefully handcrafted with attention to detail. The stones are beautifully hand-picked, and the designs carry a touch of elegance that makes them stand out.
Overall, VRjewels represents exactly what they promise: quality, excellence, and timeless beauty. I’m so happy with my purchase and will definitely recommend them to anyone looking for fine jewelry that truly shines.
I loved this jewelry store and the great variety they have with very striking and beautiful models at an affordable price, thanks for sharing
We made a purchase from this online store, and we were highly impressed with the quality, customer service, and their quick delivery.
We bought jewelry here, we were very satisfied, the delivery was fast.
Disappointing experience. I have bought from them before which is why I went ahead and placed another order. Three weeks since placing the order I did not receive any communication as to the status of my order. I had to reach out few times to see what’s happening. I would have appreciated if they were open about delays. I am ok with delays but no communication about it is what is disappointing. After few tries, they finally shared fedex tracking, however it showed some place in New Jersey and wasn’t useful enough as the status remained item not received by FedEx for weeks. Again no response to this. Finally I received my item and saw it was shipped from India and had nothing to do with FedEx tracking they provided. The jewelry as such looks pretty but makes me doubt if it is genuine given all that it took for it to reach me. Too much hassle to go through all this and would not purchase from them again.

Reply from Vrjewel
I ordered a toe ring. The package came to home sealed, but the box was EMPTY.
I have tried to reach them via phone, email, and social media. They will not respond.
This makes me believe all of those 5 star ratings are FAKE.
I’m going to write to all of the retailers that they use to sell their items via third-party. This place is unreliable and a fraud. Keep your money and sanity. DO NOT ORDER FROM THIS PLACE.

Reply from Vrjewel
I ordered a pendant. VR jewel claim it was "refused" on delivery. The concierge has CCTV and confirmed no attempted delivery was ever made.
I have contacted VR Jewel by email and they just say to contact the American Courier that doesn't reply to emails either.
I have spent almost £200 on an item and VR make no effort.
Avoid at all costs. Terrible customer service

Reply from Vrjewel
I am so disappointed with this business. Three weeks after placing an order, it had still not shipped and I'd received no updates. And I understand that there are shipping delays and jewelry is made-to-order, but at least let customers know — it seemed like they had simply forgotten my order. I tried to get in touch with them through multiple channels, but I received no response, so I had to open a PayPal case. After opening the case, they instantly shipped my package. I received my order a week later, and saw that it had been shipped from India.
They have a US business address listed, so they could be a little more clear on their website about where their jewelry is shipped from. Their website in fact has very little information, so I looked at their Etsy page, where they state that they ship from the US using DHL or FedEx. None of that was true in my case.
The ring itself is beautiful and appears good quality, so I'll give them credit for that. However, there is noticeable dirt/dust on the back of the gemstone that I'm finding very difficult to clean. If I didn't have to pay for return shipping, I would be sending it back.

Reply from Vrjewel
Great experience and great product, there was a shipping hiccup but the guys fixed it up and re sent straight away with priority postage. Highly recommended and thank yoi

Reply from Vrjewel
VR Jewels have consistently been wonderful in their quality and craftsmanship whenever I purchase and request for custom designs from them. The precious stones they have are exquisite and amazing. I truly appreciate their enthusiasm and cooperation whenever we discuss on the designs. I've also received many admiration from my friends and even strangers whenever I wear the jewelry pieces made by VR Jewels. Top marks!

Reply from Vrjewel
I have purchased and designed many pieces with this company. Everything is quality design and stones. I have been happy with all my purchases and VG and I have worked together on alot of great things. Will continue to work with VG and his team in the future ! Great company, Jan

Reply from Vrjewel
VR jewels has to be my go to for my everyday jewellery! Their designs are always so unique and dainty and feminine! It doesnt cause any rashes on my extremely sensitive skin which is a big YES from me! They make for amazing gifts as well!

Reply from Vrjewel
- friendly customer service
- high quality bracelet purchased
- fast shipping
- affordable prices

Reply from Vrjewel
VR Jewels is my go to place when I have to buy jewellery online. They have the best designs and product and they provide great customer service. The staff is very friendly and cooperative. I wanted to get a set of customised earrings and pendant made, they were patient and understanding with all my requirements and provided me with the exact design that I wanted. Love VR jewels ❤️

Reply from Vrjewel
Smooth sailing trust worthy experience. Buying high value jewelry online is a gamble but they make it super easy with consistent communication with an actual assigned sales person and adequate certification of authenticity- seemless process and ample choices - highly reccomend!

Reply from Vrjewel
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