Vrsla Reviews 194

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Ordered earrings on the 4th Feb still now show! Emailed them 3 times no reply..opened up a dispute with PayPal.. disgusting behaviour

Rated 5 out of 5 stars

Package arrived within a week, I was immediately stoked with my Chain. Quality is amazing. Solid weight and feels like top tier jewellery at such a good price. Never going anywhere else for my accesso... See more

Rated 5 out of 5 stars

Finally got my cuban links from #VRSLA! This chain is very nicely weighted, it's beautiful. The material is exactly what it says it is, the price is excellent and the worth itself is amazing. Got one... See more

Rated 5 out of 5 stars

I really enjoy the chain but my favorite part is the cross pendant, it’s been hard finding a cross pendent that looks good and is small, but my troubles were stopped when I found the gold cross penden... See more

Company details

  1. Jewelry Exporter

Written by the company

VRSLA is a company that focusses on the import and distribution of fine cut jewelry. Originating in the UK the company has over 20,000 customers all over the globe. Working closely with our partners VRSLA offers fast line shipments of 7 - 15 days fully insured.


Contact info

4.2

Great

TrustScore 4 out of 5

194 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

The best necklace

I bought this necklace about 6 weeks ago or so and it still looks brand new. I am a very active person and it continues to look brand new. Even after 6 weeks of showers, workouts, and long days at work outside. Probably the best necklace I’ve ever bought. I would highly recommend VRSLA for any of your jewelry needs.

October 11, 2022
Rated 1 out of 5 stars

SCAM

SCAM! Cheap and tacky, I have emailed enquiring a return and they won’t give me the correct information. When I try to do a return through evri (the company that delivered my parcel) they ask for the company name and when I type vrsla it is an unknown company!

October 11, 2022
Unprompted review
Vrsla logo

Reply from Vrsla

Hi Leah

We sent the return address two days ago, in addition instructions on what to put for Evri. If you need further help please specify to our customer support so we can get it sorted.

Thanks

VRSLA

Rated 2 out of 5 stars

Don't dare to order

I have not ordered but i found the price and jewelry great. To good to be true though. Its a tenth of the normal price in your home town with exclusive materials. Some reviews warn about the website providing good evidence and other can only speak nicely about it. I can't trust to order anything and you shouldn't also.

October 5, 2022
Unprompted review
Vrsla logo

Reply from Vrsla

Hi Adam

I can assure you our descriptions are accurate to the materials however we can see you haven't actually made an order. If you have questions feel free to send us an email which can be found in the support section on our website.

All the best

VRSLA

Rated 1 out of 5 stars

Bad customer service on refunding

I placed an order for a chain and it went through then it took more money out and then they added to my Confirmation i have proff it was taken out on separate payments and they say i placed an order for 2 and they are not refunding me or giving me anything to send it back very disappointed wouldn’t order from here again

October 4, 2022
Unprompted review
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Reply from Vrsla

Hi Faith

I am unable to find your orders without a full name however we always issue a full refund providing the item is sent back to us first. This is because once the item is sent the courier/shipping service isn't able to recall the item until it arrives at the designated address.

For more information feel free to check out our refund policy on our page or contact us on our support section.

All the best

VRSLA

Rated 1 out of 5 stars

I accidentally bought a piece of…

I accidentally bought a piece of jewellery because the check out takes the money straight away, I didn’t even have a chance to put the discount code in which is what I was trying to do so I’ve bought it at full price aswel, the jewellery is also coming from china even tho it says it’s a uk company.. why is the jewellery coming from china?
Is it even real white gold I have purchased I should hope so for £115

September 23, 2022
Unprompted review
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Reply from Vrsla

Hi Cara

The checkout page is in fact the last page before the item is purchased, the discount option is found on the first page before you input your card information. We are happy to issue a full refund please get in contact with our support to get the item sent back once it arrives.

All the best

VRSLA

Rated 1 out of 5 stars

Totally fake

September 15, 2022
Unprompted review
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Reply from Vrsla

Hi Muskan all products have an accurate description of what the product is made of, along with detailed photos of the item. if you are unhappy with your order please contact our customer support and we can get this matter sorted.

All the best

VRSLA

Rated 1 out of 5 stars

Have emailed company via PayPal…

Have emailed company via PayPal multiply times as name co pay pal is not company name and no answer back tracking number provided to PayPal does not exist not sure of a scam or just really poor service….
Never received confirmation email for order but payed via pay pal and tracking number tracks on your website but not with any other tracking app left China to Australia days ago didnt think a plane could stay in the air for 4 days guess I learnt something new lol

September 30, 2022
Unprompted review
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Reply from Vrsla

Hi Jodie all our trackings are accurate with daily updates, in which we can manually send you if you are unable to locate it in your email. I don't see an order under your name however if you email us which can be found in the support section of the website we can direct you to the tracking page.

All the best

VRSLA

Rated 5 out of 5 stars

Overall pretty good stuff

The shipping took a little while but the necklace is nice. Packaging is clean and I love the way it shines. Definitely consider buying more from.

September 25, 2022
Unprompted review
Rated 4 out of 5 stars

Good products for a great price

I was pleasantly surprised by the quality of material of the products. It’s durable; I shower and exercise in the chains and there’s no green neck nor wear and tear on the jewelry. The pendants have been the stand outs for me having gold and silver goes with whatever I’m wearing

September 22, 2022
Rated 1 out of 5 stars

I ordered a chain a month ago and it…

I ordered a chain a month ago and it still has not arrived. when you go to track your package it will be in China for weeks before it supposedly “is being shipped.” Anyways, according to the tracker my package has been sitting in a town that is across the United States from where I live and it says it has been delivered when it most definitely has not. Your package will never arrive do not order from this website.

August 23, 2022
Unprompted review
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Reply from Vrsla

Hi Owen the tracking from hermes states the package was delivered to your designated address on 2022-09-12 14:34. We can look in to this further however please contact our email support, you are fully covered by us if an item is lost or damaged in transit.

All the best

VRSLA

Rated 1 out of 5 stars

feels like plastic

September 22, 2022
Unprompted review
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Reply from Vrsla

Hi Keira

We are sorry you are not happy with the purchase, every items description is accurate to what material the item is made out of. If you still have the packaging please contact our customer support and we can look in to this for you.

All the best

VRSLA

Rated 5 out of 5 stars

THIS WEBSITE IS AMAZING

THIS WEBSITE IS AMAZING! I got my watch and when I received it, it was just as good as the picture. The customer service is brilliant and very supportive with the tracking. 100% recommended for it is absolute

September 16, 2022
Rated 2 out of 5 stars

Being shipped from China???

Haven’t received it yet still waiting but if you’re from “Uk” or wherever you guys typed your about bio, why is it being shipped from china?

September 17, 2022
Unprompted review
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Reply from Vrsla

Hi Caleb

Our warehouse and factory is based in China, like most brands. Shipping stated on our website is accurate and quick especially for the UK, if you have any questions or problems about your order shoot us an email found on our website.

All the best

VRSLA

Rated 1 out of 5 stars

i just made tryed to order somethibg it…

i just made tryed to order somethibg it took the money but didnt say it went through and also didnt give me a email or confermation

September 18, 2022
Unprompted review
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Reply from Vrsla

Hi Holly the email confirmation may have been filtered in to the junk folder however go on to our website and click on support, email our customer service and they can send over tracking which has daily updates on your order.

All the best

VRSLA

Rated 1 out of 5 stars

Definite Scam!!!

Hey all, for those seeing advertisements about this brand on TIKTOK, this is not a legit website. Their 80% off "24 Hour" closing sale has been ongoing for the entire duration of the websites existence. (Sources: My experience & the way back machine) (way back machine allows you to view websites from dates in the past)

September 14, 2022
Unprompted review
Vrsla logo

Reply from Vrsla

Hi Jackson i have checked our order list and we have had no order under this name so cannot verify/ assist with this review. Tracking is sent automatically to each order with updates and confirmation from the courier, if you need help with your order please find our email our website under 'support'.

All the best

VRSLA

Rated 1 out of 5 stars

Do not order from this site it is in…

Do not order from this site it is in fact a scam and your jewellery will never arrive

September 10, 2022
Unprompted review
Vrsla logo

Reply from Vrsla

Hi Pro Gamer all our packages are fully insured, we will always send a replacement if a problem was to occur however i would need your full name to look in to your order. Please contact our email and we can look in to this for you.

All the best

VRSLA

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