VirtualStaging.com Reviews 324

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I sent a very challenging project to VirtualStaging.com recently. None of their style selections fit this dated home's needs to come alive. I sent reference photos as they allowed, and even thoug... See more

Company replied

Rated 5 out of 5 stars

Amazing, Profssional & First Class company with outstanding customer service! Everything they do is outstanding! Always on time, always caring I'm happy with the process and finish product, never co... See more

Rated 5 out of 5 stars

I was referred to Virtual Staging by another Realtor. They were just as promised! Super quick service and turnaround. Lots of choices as to style of decorating and with an option to change out somet... See more

Rated 4 out of 5 stars

Loved the quick turn around. I have virtual staging with this company 3 times. I love the realistic feel of the added furnishings. I would recommend more color in accessories to make the rooms "pop... See more

Company details

  1. Interior Designer

Written by the company

VirtualStaging.com is America's go-to virtual staging provider for Real Estate Professionals


Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Continue to amaze me with your services…

Continue to amaze me with your services and ability!

July 3, 2024
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Reply from VirtualStaging.com

Thank you! Your kind words inspire us to keep delivering our best work. 😊

We appreciate your support and look forward to many more successful projects together!

-Andrew

Rated 5 out of 5 stars

Fast

Fast, professional and good work
(Would like a little more traditional furnishings though) overall very pleased.

June 18, 2024
Rated 5 out of 5 stars

Great follow through and quick…

Great follow through and quick turnaround.

June 17, 2024
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Reply from VirtualStaging.com

Hi Marie,

Thank you so much for leaving a review! We’re happy to hear you had a good experience with us and we look forward to working with you again!

-George

Rated 1 out of 5 stars

This company took 228 from me and has…

This company took 228 from me and has not given it back. Do not use this company. They also don’t have a phone number to reach them, only email, a sure sign of a company you do not want to patronize.

June 6, 2024
Unprompted review
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Reply from VirtualStaging.com

Hi Cherise,

I’m sorry to hear about your negative experience with a virtual staging company. However, it seems there may be some confusion as this doesn’t sound like us. I’ve checked our system and couldn’t find your details, leading me to believe you may have posted this review on the wrong page. As far as I can see, you don’t have an account with us.

For your information, we offer a variety of customer service options including a phone number, live chat, and a no-questions-asked money-back guarantee.

I hope you manage to identify the correct company and receive your refund soon. Good luck!

Best,
Andrew

Rated 5 out of 5 stars

Excellent Work!

Always top quality work and very patient with edit requests. My staged pictures come out beautiful and help increase traffic to my listings.

May 13, 2024
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Reply from VirtualStaging.com

Thank you, Lisa! We appreciate your kind words and are glad to hear our work helps increase traffic to your listings! 😊 🚀

- George

Rated 5 out of 5 stars

Overjoyed with the outcome!

My experience was fabulous and particularly so because it was easy to speak with a live person. Stefan was responsive over the phone and understood exactly what I was trying to accomplish and the assigned designer got it done thoughtfully and right and within my tight timeframe. Andrew, was also responsive in the on line chat. I feel that the company's staff really make a huge difference in my customer experience.

May 15, 2024
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Reply from VirtualStaging.com

Thank you, Sarina! We're so happy to hear you had a fabulous experience with us! We appreciate your feedback and look forward to serving you again! 😊

- Andrew

Rated 5 out of 5 stars

The accuracy and placement of the…

The accuracy and placement of the furniture was spot on. Everything looked as though it had been there when the photo was originally taken. It made my deliverable to my client so much more impactful. Even the style of furniture fit right in with our Hawaiian esthetic.

May 14, 2024
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Reply from VirtualStaging.com

Thank you, Kirk! We're so happy to hear that our work made an impact and fit perfectly with your Hawaiian aesthetic. We appreciate your support and look forward to working with you again!

- George

Rated 5 out of 5 stars

They are very fast and efficiant!

They are very fast and efficiant!

May 13, 2024
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Reply from VirtualStaging.com

Thank you, Adina! We're glad you found our service fast and efficient and look forward to working with you again!

- George

Rated 5 out of 5 stars

I always use Virtual Staging

I always use Virtual Staging. The turnaround time is excellent. Usually not as long as initially stated.
Thank you

May 7, 2024
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Reply from VirtualStaging.com

Thank you, Grace! We're happy to hear that you always have a great experience with our turnaround time. We appreciate your loyalty and support! 😊

- George

Rated 5 out of 5 stars

VirtualStaging company was amazing, it was so easy and changes done so fast!

The process was made very easy and making changes so fast! it seems in todays world something like staging a home would be difficult but VirtualStaging was so simple and priced right!! Thank you So much, Amy Brady

April 29, 2024
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Reply from VirtualStaging.com

Thank you, Amy! We're thrilled that you found our process easy and efficient. Your satisfaction means a lot to us! 😊

- George

Rated 5 out of 5 stars

Great service

Great service. Fast and chose just the right items to make the house look its best.

April 24, 2024
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Reply from VirtualStaging.com

Thank you, Norma! We're happy to hear that our service helped make the house look its best. We appreciate your kind words! 😊

- George

Rated 5 out of 5 stars

The pictures were amazing and totally…

The pictures were amazing and totally transformed the rooms we had staged. Highly recommend this service!

April 23, 2024
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Reply from VirtualStaging.com

Thank you, Gary! We're thrilled that our staging transformed the rooms and that you highly recommend our service. We appreciate your support! 🙌🏻

- George

Rated 5 out of 5 stars

Helpful

Efficient, very helpful to me that knows nothing!

April 18, 2024
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Reply from VirtualStaging.com

Thank you, Kathleen! We're glad we could be helpful and efficient. Your feedback means a lot to us!

-Andrew

Rated 5 out of 5 stars

The service is exceptional!

The service is exceptional! The chat option is great to get answers quickly. Will use again!!

April 18, 2024
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Reply from VirtualStaging.com

Thank you so much, Cyndie! We're thrilled to hear you found our service exceptional and that the chat option was helpful. We look forward to serving you again soon! 😊
-Andrew

Rated 3 out of 5 stars

ROOM LOOKED FAKE

I love your service, but I did feel the furniture looked really fake this time, maybe the colors used. It just seemed artificial. It wasn't your best work.
I am not sure why.

April 13, 2024
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Reply from VirtualStaging.com

Hi Trish,

We're really sorry to hear that you weren’t happy with the photos. We wish you had let us know that these images didn’t meet your expectations so we could have revised them.

It’s important to us to deliver more than a 3-star service, so we’ve issued a full refund for your project. We hope to have the opportunity to impress you in your next project.

-Andrew

Rated 5 out of 5 stars

This service is very professional and…

This service is very professional and extremely quick to complete the task. Also, they have a great selection of styles to choose from, and their pricing is very reasonable.

April 17, 2024
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Reply from VirtualStaging.com

Thank you for your kind words, Le! We greatly appreciate your continued support and recommendations over the years. Thanks again for choosing us!
-Andrew

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