VSAVI Reviews 304

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... See more

Company replied

Rated 5 out of 5 stars

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

304 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good product

Good product. Good team to work with

February 2, 2022
VSAVI logo

Reply from VSAVI

Hi David

Thanks for taking the time to write your review it dis much appreciated.

Rated 5 out of 5 stars

Great product

Great product. Actually does what it says on the tin compared to other CBD brands.

January 19, 2022
VSAVI logo

Reply from VSAVI

Hi Marshall thanks for taking the time to write your review. We are please you are happy with the product you purchased.

Rated 5 out of 5 stars

Really good product

Really good product. Very reliable response and delivery. Excellent customer service- I had a problem with a battery and they responded really quickly and replaced. Very happy customer

January 12, 2022
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Reply from VSAVI

Hi Paul
Thanks for taking the time to write your review. We are pleased that you are happy with the product and the service provided.

Rated 1 out of 5 stars

Delivery was awful

Delivery was awful!
Paid for next day delivery in the 5th, finally got the order delivered on the 12th, very frustrated as I desperately needed the product.

First attempt to deliver the parcel was on the 10th, 5 days after the order had taken place, no card left to say they had attempted delivery and no attempt to leave with neighbour! Shocking service.

Not sure I would order from vsavi again.

January 12, 2022
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Reply from VSAVI

Hi Thanks for taking the time to write your review. We are sorry your parcel was late to arrive. The courier made two attempt to deliver your parcel...the first attempt failed as there was no one available to receive the parcel hence the delay...The courier will always make a second attempt to deliver...The second attempt was successful.

Rated 1 out of 5 stars

Delivery's taken 8 days when I paid for…

Delivery's taken 8 days when I paid for 48 hr

January 8, 2022
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Reply from VSAVI

Hi Thanks for taking the time to write your review. We will look into the late delivery. Orders placed on a Weekend and bank holidays are not processed until the following working day.

Rated 3 out of 5 stars

The latest order I tried to make would…

The latest order I tried to make would not go through as I wanted to change the debit card, after trying a few times, I ended up cancelling the order

January 7, 2022
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Reply from VSAVI

Thanks for taking the time to write your review.. we are sorry you could not use your card...you need to contact you card provider if you have a problem with payment.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Great customer service with great products.

December 9, 2021
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Reply from VSAVI

Hi Elaine thanks for your review it is much appreciated.

Rated 5 out of 5 stars

Great little vape and love the CBD…

Great little vape and love the CBD flavours. Excellent service at an excellent price

December 8, 2021
VSAVI logo

Reply from VSAVI

Hi Theresa thank you for taking the time to write the review we are glad you are happy with the service provided.

Rated 1 out of 5 stars

vsavi scammed?

bought the pro series 3 vape pen for £40 (over priced for what u get) been trying to buy a ceramic cartridge for weeks now to replace the poor quality wick based cartridge that it comes with,i called customer services today to ask when they will get them in stock again and was told they probably wont be in stock again as they are having troubles getting the manufacturer to make them and yet they are still showing it as an option to purchase on their website,very misleading and very dissapointing product,i have had pens half the price that are better than the one i bought,will not buy any products from this company again!

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Full spectrum goodness

Top quality product. I won't use any other CBD vape juice.

November 17, 2021
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Reply from VSAVI

Hi Nathan

Thanks for your review. We are glad you like the product.

Rated 5 out of 5 stars

Great service

November 11, 2021
VSAVI logo

Reply from VSAVI

Hi Samantha thanks for taking the time to write your review it is very much appreciated.

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