I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... See more
Company replied
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See what reviewers are saying
Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... See more
Company replied
I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... See more
Company replied
Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... See more
Company replied
Company details
Written by the company
Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.
Contact info
54 Broadway, PE1 1SB, Peterborough, United Kingdom
- 01733 555555
- help@vsavi.co.uk
- vsavi.co.uk
4.5
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Seems to be working
Seems to be working, but the taste and smell takes some getting used to!
May 10, 2021
Reply from VSAVI
Hi Sean
Thank you. We do appreciate the time you have taken to write this review.
Great product + fast shipping
May 6, 2021
Reply from VSAVI
Hi Joseph
Thank you for taking the time to leave us this review It is very much appreciated.
There is plenty of flavour in the Lemon…
There is plenty of flavour in the Lemon Kush the vape liquid does actually make you feel relaxed I have dropped down from 50mg of sertraline to 25mg for anxiety in the hope that I should feel more relaxed .
May 6, 2021
Reply from VSAVI
Hi Chris we are glad you are enjoying using the product.
Thank you for taking the time to leave us this review It is very much appreciated.
Reply from VSAVI
Hi Michelle
We are glad that you like our product.
Thank you for taking the time to leave us this review It is very much appreciated.
Reply from VSAVI
Hi Sandra
Thank you for taking the time to leave us this review It is very much appreciated.
Reply from VSAVI
Hi Dipak
Thank you for taking the time to leave us this review It is very much appreciated.
Excellent value for fast delivery and…
Excellent value for fast delivery and price EXCELLENT
April 16, 2021
Reply from VSAVI
We’re so pleased to hear this, Geoff — thank you for your review!
Terrible cbd (with terpines)
Terrible cbd (with terpines), burnt in the vape (design for cbd liquid) tastes terrible and gave me a chest infection. Threw them away. The vapour 2 pro is ok. Not worth it in my opinion.
April 14, 2021
Reply from VSAVI
Hi Mitesh, thank you for your review and we’re really sorry to hear about your experience. We’re usually known for our exceptional products and we regret that they didn’t live up to those expectations here. If you’re open to discussing this further, please do email us at help@vsavi.co.uk. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
I have tried other CBD vapes in the…
I have tried other CBD vapes in the past and this is by far the best will definitely order again and am happy to recommend
April 13, 2021
Reply from VSAVI
We’re so pleased to hear this, Stephen — thank you for your review!
Reply from VSAVI
Thank you so much for your review, Sam! We really appreciate it!
Swift postage all intact thankyou
April 9, 2021
Reply from VSAVI
Thank you for your review, Jill — this really helps support our business!
Pain relief for your wallet too...
I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with others. They also let you know when it has been posted etc, communication is spot on, very happy with the whole deal tbh.
March 18, 2021
Reply from VSAVI
We really appreciate your comments, Joe! Thank you for your review.
Excellent time after time
Excellent time after time, customer service is excellent if you have any questions
March 16, 2021
Reply from VSAVI
Reviews like this make it all worthwhile — thank you so much.
Dodgy juice
The VG juice I ordered had lumps and solid bits in it. I thought this might be normal for VG as I have only vaped PG before. One of the bottles was a normal consistency, so I realised that the others were not right. That one vaped well and a good flavour. I have contacted customer service about the bad bottles and they haven't got back to me, a bit disappointing.
March 12, 2021
Unprompted review
Reply from VSAVI
Hi Tim, we're really sorry to hear about your experience shopping with us and thank you for leaving feedback. It is certainly an unusual circumstance for our e-liquids to arrive in such state. If our customer service team are yet to respond to you, please could you let us know by updating your review to which this will be escalated.
2nd vape I've purchased
This is the 2nd vape I've purchased. Very happy with it as is my wife, hence the second purchase. Didn't arrive in 48 hours. That was royal mail's fault though, wrong delivery office. Anyway highly recommend.
March 6, 2021
Reply from VSAVI
We really appreciate you sharing your experience — thank you for your review.
This is the first time I have bought…
This is the first time I have bought from this company, but what a fab experience, online chat was prompt, professional and very helpful, I felt like they really cared about their customers and nothing seemed to be a problem for them, so it's a BIG THANK YOU FROM ME, and I would definitely buy from you again and would recommend you *****
March 4, 2021
Reply from VSAVI
It's always a pleasure to read a review such as this — thank you for leaving it!
Reply from VSAVI
Thank you so much for supporting us with this review!
Reply from VSAVI
Thank you so much for your review, Julie!
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