VS Eyewear Reviews 370

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Sent wrong glasses, website does not specify what glasses you want. I downloaded my prescription online like I’ve done before. They automatically send you glasses for distance, I spoke to a customer s... See more

Company replied

Rated 1 out of 5 stars

I email Mike Demasi owner emails after 2 weeks just checking in. Mike says quote he lost track of order he does not have frame maybe another week the 1-1/2 to make lens Been 3 weeks email Mike tellin... See more

Company replied

Rated 5 out of 5 stars

Well-made pair of glasses and overall excellent experience! It's clear that these glasses were made with a high level of care and competency. Thank you VS Eyewear! I've had several disappointing... See more

Company replied

Rated 5 out of 5 stars

Third pair of Visionaries clip-ons I have purchased. Excellent products. Came in nice plastic cases. I would like to see a larger selection of non-polarized lenses. Some screens in devices I use are w... See more

Company replied

Company details

  1. Glasses Store
  2. Clothing Store

Information provided by various external sources

VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

370 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent quality and customer service

Excellent quality and customer service! Tons of variety for code-approved glasses, and super thankful for good customer service reps that helped me out with the order that I thought didn't go through

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks again for the order - it was a pleasure speaking and working with you.

Rated 5 out of 5 stars

Very straightforward and easy to order…

Very straightforward and easy to order to order from their web site. Got just what I wanted in my prescriptions safety glasses. Fyi transish lenses don't work in most cars because they have uv blocker in the windows.

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks Stefanie - glad you found the ordering process easy and enjoy the safety glasses!

Rated 5 out of 5 stars

Fast and accurate

Ordered prescription safety glasses for work. Took about a week to receive them. Prescription seems right.

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks again for the order James! Glad the prescription safety glasses arrived in time and are working out for you.

Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. But, I would like to receive my last order
as soon as possible. I like your products.

THANKS !

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks for the continued support and orders! We have the other pair on order and will do our best to get it shipped out ASAP. Those lenses and frames take a little while though to produce

Rated 5 out of 5 stars

Well designed and constructed

Well designed and constructed . Just what I was looking for in safety glasses. Thanks

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks again for the order James, glad you like the RX safety glasses.

Rated 5 out of 5 stars

I will buy again absolutely and…

I will buy again absolutely and recommend all your services. BEST made glasses I have ever owned. Safety glasses that are BEAUTIFUL, lightweight, strong, and accurate lenses.

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks so much for the kind words and I am so happy you like the safety glasses!

Rated 5 out of 5 stars

Could not be happier

Could not be happier, I bought the prescription 4.0 brazing glasses, and don’t have to deal with fogging from putting goggles over my glasses, had bought a cheap pair of brazing glasses from Amazon to put over my prescription glasses and my eyes hurt and I was seeing spots afterwards, my eyes are too important to risk on a cheap product made in China

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Glad you like those special prescription brazing glasses. It is a new product for us and it is great getting positive reviews for that frame.

Rated 5 out of 5 stars

2nd time I've ordered clip-on/flip-ups…

2nd time I've ordered clip-on/flip-ups from VS Eyewear. Best size selection I've found, not to mention lens color choices. I especially like the new clips which fit around my nose pads better than the old version.

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks again for the order and for the kind words about the clip on flip up sunglasses.

Rated 5 out of 5 stars

Very fast turn around time

Very fast turn around time. Great price for glasses and inserts.

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks Marc - enjoy the Wiley X prescription safety glasses! It was a pleasure working with you.

Rated 5 out of 5 stars

Product as advertised

Product as advertised, speedy shipping. Thank you.

August 13, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks Lynn! Super happy that the Visionaries worked out for you.

Rated 2 out of 5 stars

I purchased a pair of clear…

I purchased a pair of clear prescription progressive safety glasses and a pair of prescription progressive tinted safety glasses. The tinted pair are great. I can see very clearly using them. The clear pair seem as if they had the distance and close portions backwards. I called VS eyewear about this issue but could only leave a message so they could contact me back. Never heard anything from them.

July 17, 2019
Unprompted review
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Reply from VS Eyewear

Sorry about the problem with the glasses! I thought I emailed you a while ago with instructions on a return. Please send them back to me with a copy of the order and the issue you are having and we will get them inspected by our lab and get back to you with the results.

Rated 5 out of 5 stars

The optometrist no longer carriers…

The optometrist no longer carries sunglasses clips so they suggested I look at any of the drug stores. I shopped around for a sunglasses clip for my new glasses and found nothing that fit properly at any of the drug stores, plus the quality of the lenses and the rating of those lenses for protection were sketchy at best. I found VS Eyewear on line and they had a template I could print off to make certain I could get the right size clip, plus they were Polarized and had a good UV rating. They had a huge selection so it made it easy to find exactly what I wanted. They may have cost a little more than the clips in the drug store, but the quality and proper fit were worth every penny. They came with a very nice case too.

July 3, 2019
Unprompted review
Rated 1 out of 5 stars

Don’t bother getting the faster…

Don’t bother getting the faster shipment cause it’s gonna take 2 weeks to make regardless of shipping speed

Company’s response to my review is that they received my order on May 30th and that I received glasses 8 days later. What the company failed to mention is that the order was placed on May 24th! Own up to your downfall and stop trying to degrade your customers!

July 3, 2019
Unprompted review
VS Eyewear logo

Reply from VS Eyewear

Thanks for the order! These are special made prescription glasses with transition lenses, anti reflective and scratch coatings. We received the order on May 30th and they were shipped from Pennsylvania and delivered in Arizona within 7 days. That is really good for prescription glasses. We shipped standard USPS Priority mail and Your item was delivered to a parcel locker at 1:50 pm on June 7, 2019 in SAN TAN VALLEY, AZ 85143.

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