VsnapU Reviews 23

⭐ 1/5 – Extremely Disappointing and Unprofessional Experience with VsnapU

I had a very bad and exhausting experience with VsnapU, and I genuinely regret choosing them. From start to finish, the entire journey was filled with false promises, poor coordination, endless follow‑ups, and absolute lack of accountability. What should have been a smooth and well‑planned shoot turned into a nightmare.
The biggest issue was the people handling the project, especially the person managing the Goa shoots, Rohan. Based on my experience, he is completely unreliable. He confidently makes fake commitments and tall promises, but when it comes to actual execution or final delivery, he has no answers at all. He keeps delaying, dodging questions, and never provides clear timelines. It was very evident that he himself was not aware of how things would be executed on the ground.
There was no scope of escalating concerns either. No matter how many times we raised issues, nothing was resolved. It felt like once the payment was made, the customer no longer mattered.
Another major gimmick VsnapU uses is their so‑called “mood boarding session.” We paid a huge amount expecting a creative, well‑planned shoot aligned with what was discussed. In reality, nothing happens as per the mood boarding session. It is just a marketing trap to charge more money. Our shoot turned out to be extremely normal and generic, with no creativity or execution aligned to what was promised.
The most shocking and unacceptable part was that the cameraman and the ground team had no idea about our mood boarding discussion. They did not have our mood board, had no script, and were completely clueless about what was planned. This clearly shows zero internal coordination within VsnapU and proves that the mood boarding session is meaningless.
We also faced:

Last‑minute location changes
Improper and unprofessional ground team execution
Poor planning
Delayed deliverables
Multiple follow‑ups just to get basic responses
Stubborn refusal to make reasonable customer‑requested changes

Rohan’s attitude throughout was extremely adamant and inflexible, even when the issues were clearly from their end. There was no ownership, no customer empathy, and no willingness to fix mistakes.
Adding to this, Shubham Chaubey was another major disappointment. During the pitching phase, he will confidently try to impress you by giving examples like VsnapU appearing on Shark Tank and make everything sound extremely professional and premium. However, once the advance payment is done, he completely vanishes. No follow‑ups, no responsibility, and no support. It feels like all the enthusiasm exists only until the payment is received.
Overall, I truly feel that I burned my hard‑earned money. The pricing is absolutely not justified by the quality of service or professionalism delivered. The entire experience was mentally draining and deeply disappointing.
God help you if you get Rohan as your coordinator. Based on my experience, expect fake promises, poor execution, and zero accountability.
Before choosing VsnapU, I strongly recommend that you go through a genuine series of reviews, not just the curated or promotional ones. What they promise during sales calls and mood boarding sessions is very different from what they actually deliver.
I would never recommend VsnapU to anyone looking for a reliable, transparent, and professional photography team.

service is absolutely pathetic! Thier hidden charges are a scam, and dealing with this company has been a complete headache. This is the worst service I’ve ever seen, and there policies are downright terrible!
Staff are very rude and unprofessional

Good photography team, go with them👌

Had booked for a birthday party in Goa. Photographers were very professional and helpful. Pictures were delivered in 24 hours. And pictures came out great just like we expected.

VsnapU made our vocation a 10/10 experience with their photography, the photographers were very professional and talented i was just blown by the pictures they took, highly recommended, thank you VsnapU

Great service, just for any type of shoot any where you will get one stop solution for your photography videography and editing

Excellent team and best photographers I have experienced..excellent work

I really like there professionalism we had a great corporate shoot in Goa

Had a very bad experience with them, they suggest you package, then when asked for some discounts, they bargain and add some deliverables, and at the time of booking they say sorry we cannot provide these things committed to you, and they send you the original package deliverables and pricing. I was saved by their scam as i asked in writing via whatsapp/email before sending them advance and at that time i got to know they are scamming us. Think Twice Before You Book them. Entire team is involved in this scam process

Pathetic experience with VsnapU. We had booked a photoshoot with them on 8th nov . It's been a month. We have still not received the pictures.they had promised to give them in a week's time. Since then I'm following up with them. They just keep on giving false promises that you will get the photos to tomorrow. But no one turns up. Please do not book any photoshoot with them.

Worst experience with Vsnapu. We booked a pre-birthday photoshoot for our baby's 1st birthday with them, my biggest mistake ever to choose them. They showed us some themes and at the time of shoot they said they do not have that particular theme available. They showed some other themes and we had no choice left so we agreed for that. Even after changing the theme they did not brought those setup props instead they used different props which were not looking good. We informed them that the backdrop was not the same, so they said they will edit it and make it perfect. It's been more than 20 days and I did not get the edited pictures as per expectation.
They edited the picture so badly that the raw picture is looking better than that. Also they had mentioned at the time of booking that they will provide us a short cinematic video of 2-3 mins. That is also mentioned in the email I got from them after the booking confirmation. Still they made a 1.30 mins video that too is not good and when we asked to make it at least 2 mins then they are saying it is not possible as we do not have much clips.
They hire photographers and videographers on contract. They do not have good knowledge of photography, their camera is also a very basic one which doesn't provide a quality picture.
And the main thing when they want you to book the photoshoot from them they will keep calling you until you agree for it and after the shoot when they get the full amount they will not answer your calls and messages. You need to keep calling them again and again to get your edited pictures and videos.
Please never book any photoshoot with them or else you will regret as we are regretting now.

Pathetic service don’t go by the shark tank fame have booked it for my daughters birthday have still not got the photos have spoken to the founder as well but they also don’t keep up to words

We found out about vsnapu from social media. They were mentioned in a friend's vacation pictures. After seeing that we decided to book vsnapu for our next vacation. We booked shoot from them for our Istanbul trip and totally loved it. The photographers are very co-operative, knowledgeable and professional.

Hello, My Name is Kanav from US. Me and my girlfriend visited Turkey during our summer vacations. My girlfriend loves to click pictures and me on the other side gets tired of clicking. Hence I decided to book from vsnapu and give her a surprise in Turkey. She loved it and now never forced me to click pictures and instead I book vsnapu everywhere I go.

I visited Delhi few months back and booked them for the photoshoot in Qutub Minar. I had never experienced such a shoot in my life. Thanks vsnapu

I went to Santorini with my wife and daughter and they both really enjoyed the photoshoot by vsnapu they tell you about crazy poses guide you about the best photography spots and also know the hidden photography places.

Santorini was my dream destination. I requested my husband to book a vacation to Santorini. And finally after 2 years he finally agreed to visit Santorini. He also booked this photoshoot for a day from vsnapu at the best spots of Santorini. Honestly, The photographers are well mannered, experienced and very helpful.

I placed my order and received it within 10 business days. The items are all pretty true to size and super cute! I had emailed them to inquire about the arrival of my items and received a response within 24 hours! I will definitely be ordering from them again!