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Company details

  1. Decoration and Interior Design Store
  2. Home Goods Store
  3. Outdoor Furniture Store

Written by the company

vtwonen is de wooncoach voor een fijn en stijlvol thuis dat helemaal bij jou past. Met magazines, een shop, tv-programma’s, producten, een website, socialmediakanalen, een beurs en meer inspireert en informeert vtwonen dagelijks interieurfans, verbouwers, verhuizers, shoppers en mensen met een snelle woonvraag. Van unieke binnenkijkers tot on-trend stylingideeën, van shoptips van de redactie tot hotspots die je niet mag missen en van easy-peasy DIY’s tot snoeitips: met vtwonen voel je je thuis.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Same story as the others

Same story as the others. Paid, money deducted, no product. I have contacted my bank and submitted a case to FraudenDeskHelp.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

I would give - 5 stars

I would give - 5 stars, if possible. Hell, I even created an account here to write the review.

First order: product should be available immediately, but the an e-mail comes and says it is out of stock. Two weeks later, still nothing. We only found out by calling ourselves.

Second order: Ordered 5 products. 1 is available, 3 are out of stock and 1 is not sold anymore. If you go on the website, it's still there. Now on sales, - 20 euros. Could we get that? No, but try ordering it separately and pay the shipping fees again.

The service is crap, all the products online 'available immediately' are not available or take several weeks to receive. And the 'customer service'...? Well...... don't expect to be helped.

January 11, 2018
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs! Abusive commercial practices.

Like many people complaining here, I have had my worst online shopping experience with VTwonen. They advertise strong discounts to attract customers but cancel your order after a few days. I had the case with some discounted knives during their Sales this year. It concerned 4 different items, so no chance this was a mistake. No compensation was offered except a 10EUR discount on a next order (with a minimum order value of 40EUR and a validity of 30 days!!)

In my view these are abusive practices which should be punished by the regulatory bodies.

January 3, 2017
Unprompted review
Show reviews in all languages. (342 reviews)

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