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VULCAN Fitness  Reviews 

759
•
TrustScore 5 out of 5

4.9

Fitness Equipment Store
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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the durable gym equipment, noting that everything feels extremely solid, well-made, and built to last. People also highlight that the staff provides incredible customer service, always taking the time to offer expert advice and help build the right home setup. Some reviewers were not happy with delivery wait times and occasional product issues, mentioning frustrating delays in receiving items or waiting weeks for replacement parts. Consumers noted that while support is generally responsive, sorting out faulty items or missing components could sometimes take longer than expected.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting the solid, well-built quality of... See more

Quality

Customers consistently note positive experiences with quality, expressing strong satisfaction with the sturdy... See more

Staff

Clients share satisfaction on staff, highlighting their quick response times, friendly demeanor, and constant... See more

Customer service

Customers had great satisfaction with customer service, frequently praising quick response times and helpful... See more

Service

Users describe positive interactions with service, highlighting great products and friendly support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a 5 piece set of cable handles. Quality seems good and some price discounting provided. Thats said, the Vevor and Verve products remain cheaper, are equivalent, and provide a carabiner for ea... See more

Company replied

Rated 5 out of 5 stars

Dhil and the team were super accomodating with providing quotes and information for my home gym to help me land on the right setup. Once we did the equipment was ready for collection within 2 days... See more

Company replied

Rated 5 out of 5 stars

Couldn’t be happier or more impressed with Vulcan. Dhil and Justin were both awesome to deal with, they were quick to respond to texts, and very helpful with organising delivery & installation. Inst... See more

Rated 5 out of 5 stars

I am extremely happy with my adjustable dumbbells and weight table. Everything was delivered so well considering how heavy these items were. The quality of the product exceeds my expectations. I will... See more

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Store

About VULCAN Fitness

Written by the company

We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.

GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY

GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away.

PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best

Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB!

Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best.

AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB.

We can offer these cheaper prices for several different reasons:

  • A lot of our advertising comes free from you, our customers! We love displaying your setups, both big and small. We don’t have big advertising budgets for large fancy shoots - and we pass these savings on to you!

  • Most of the daily tasks are completed by the owners themselves Dhil & Justin)! From helping our customers, responding to customer emails, and communicating with our delivery partners to find the cheapest shipping rate available.

  • Clever internal processes to reduce warehousing, shipping, and stockholding costs.

    • 90 Day Love It Or Leave It Policy

    Risk Free 90 day love it or leave it return policy

    We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs. Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.

    Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    759 reviews

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    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    4.9

    All reviews

    (759)

    98 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
    Rated 5 out of 5 stars

    Very helpful

    Very helpful, they provided advice and made sure i was getting the right equipment. Even looked after me very well on the price.
    Looking forward to receiving the gear!

    May 11, 2026
    Rated 5 out of 5 stars

    Great customer service

    Dhil and Sofia from Vulcan have been great to deal with. Fair price for the mats and the delivery. If I'm ever on the market for gym equipment, I will definitely give these guys a call.

    April 11, 2026
    Rated 5 out of 5 stars

    General review

    The website is is easy to navigate, and functions perfectly with relatable options. That said, its hard to give a complete review as delivery is pending.

    April 10, 2026
    Rated 5 out of 5 stars

    Mini Beast packs a punch!

    I found Vulcan because I needed a shorter rack to go in an unused space in my garage. Most racks are 210cm tall, the Mini Beast sits 184cm tall and is perrrfect!! I can still do my pull ups, it holds over 300kg. Safety bars at home are a great comfort.

    I built it myself, granted it would have been easier with 2 people, but I got it done pretty quick.

    Customer service team contacted straight away with shipping and it arrived within the week.

    No complaints, just compliments from me!

    February 16, 2026
    Unprompted review

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