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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products and cleaning results. Many highlight the professionalism and helpfulness of the staff, often describing them as friendly, efficient, and informative. The ease of contact and communication, including timely updates and confirmations, also contributed to a positive experience for many. However, some people were dissatisfied with the cleaning results, noting issues like incomplete cleaning or residual dirt. A few other people also felt that the service was unprofessional, citing instances where jobs couldn't be completed as promised or where there were significant delays and communication breakdowns regarding appointments.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers delighted by the results, stating that... See more

Product

Customers had positive experiences with product. Reviewers frequently report that their ovens, carpets, and... See more

Customer communications

Clients share positive opinions on contact. Customers appreciate the proactive communication, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

VH Svces came for the 1st time.They cleaned my Large living Room carpet which is 25Years Old .the end result was excellent it looked brand new.Also cleaned my long Hall Carpet the colours are standi... See more

Rated 5 out of 5 stars

Had carpets cleaned today, 2 bedrooms, landing, staircase and small entrance. Great results....my carpets smell so fresh and look brand new. Couldn't be happier. Technician was professional and very... See more

Rated 5 out of 5 stars

Received a call from Stephen on the morning he was due, letting me know when he would be arriving. He talked me through the paperwork and explained a further option for cleaning the lounge carpet. St... See more

Rated 5 out of 5 stars

Steve, rang me early in the morning to tell me what time he would arrive. His timing was perfect. He was very kind and professional throughout his time in my home. He cleaned three carpets, stair,hal... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

They trying to rip me off price and quality work


I discussed having him clean 3 of my rooms and in the end he tells me that I have very old carpet and he doesn't clean where the beds and all the furniture were no corners and edges, he only cleans where it was walked on even though there was nothing in my room the message is very long but in short they are thieves who want a lot of money for little work

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Always Excellent

As usual the whole experience was excellent. Thank you Ali and your trainee. You are completely professional, courteous and helpful as always.
Elizabeth

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Stan from Vulcan hygiene

Thank you Stan ftom Vulcan hygiene. Had my G Plan suite steam cleaned today. I was a bit iffy at first about having it cleaned at all. But...thank goodness we did . It's come up 4 shades lighter. We are delighted with the outcome, thank you, Stan.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Carpet cleaning

Had my landing, staircase and lounge cleaned today by Alister, great result, carpets look like new, would highly recommend and will definitely use the company again.

September 4, 2025
Unprompted review
Rated 3 out of 5 stars

Good oven clean but missing grill parts

Good oven clean however I don’t use the grill regularly and when I came to look at it for use some 3 months after the clean there are brackets missing from the grill and the pan is not the original one as it’s far too small - contacted him Vulcan who said there was nothing they could do as I had only just noticed it - despite saying I never use the grill - even if I wanted to now I can’t because the long brackets are missing and the grill pan is too small - won’t be using them again or recommending them to anyone .

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

The guys from Vulcan did a great job on…

The guys from Vulcan did a great job on our old limestone kitchen and utility floor. It was looking tired, old and dirty. But now Vulcan have cleaned, polished and sealed it, it is full of life and looks amazing.
Great service from the whole team. Would highly recommend them.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

A very satisfied customer

I was called in advance to let me know that my oven cleaner was arriving. He was friendly, professional and left no mess behind. He did a very thorough job and I would not hesitate to recommend this service to friends or family. Good value for money too.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

There where really nice men and there…

There where really nice men and there explained every that there were doing and I would have them again when carpets get look shady and I didn’t have too move any furniture there moved it for me I,m sorry that I can’t remember there names but I did get them in 2023 so it not bad going for 2025 and I will recommend the company too any one so thank you so much for giving back my home it looks brand you

August 2, 2025
Unprompted review

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