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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

They continue to charge you monthly for…

They continue to charge you monthly for 1 perchace.... And they give you no notice or reason for the continued charging of your card! I can't stress enough how angry I am about this.... NO BODY BUY ANYTHING FROM THIS SIGHT!!!!

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

No return emails from Support to return/credit for broken bottles in shipping

My daughter ordered an item, was hit with all the add on items while checking out and thought she was upgrading, instead it was adding multiple items to her cart. Delivery was made and two of the three bottles were broken and the scent want horrible. I have been contacting them for months to return/receive credit. They will not give me a number to call and will not return my emails after months of trying. SCAM!

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

These guys are scammers!!

These guys are scammers!!! 6 months and my delivery still has not arrived!! Do not buy from them!! They will steal your money!!! Ever couple of weeks I'd email support and I'd get a response once every two months that they were going to check with the carrier!! Completely unacceptable!! I've lost my money and don't want you to lose yours too!!

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

Business is (probably) a Chinese SCAM. Do not order.

I ordered directly from the vygcharm.com website 22 Jan 2024. I was hit with a currency conversion fee to GBP 2 days later. I got a notification from some unknown tracking service out of China which claims it hit LA and was transferred to domestic mail on 8 Feb 2024, package still hasn't arrived and it's 28 Feb 2024. Contacted customer support and still have had no response to my inquiry. I'm pretty sure this biz is a scam.
Update: 20min after posting the above review I received an email from support_at_vygcharm_com.

"Please allow a few business days till I get back to you."

... well, at least it's not a dead address....

January 21, 2024
Unprompted review
Show reviews in all languages. (7 reviews)

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