After contacting them to say my order had not arrived l received an apology. They could not find my order when attempting to track it and explained the label might have fallen off. They apologised aga... See more
Company replied
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After contacting them to say my order had not arrived l received an apology. They could not find my order when attempting to track it and explained the label might have fallen off. They apologised aga... See more
Company replied
I placed my first order with "WackyPets" to be honest their was a slight delay with the delivery, because of the industrial action undertaken by CWU/Post Office. I found Wacky Pets to be a ver... See more
It was a quick delivery, but very badly packaged. Very batterd box and the balls were just wrapped in carrier bags. The balls themselves looked nothing like the picture and very sadly...the birds wo... See more
Company replied
i ORDERED MY FIRST PURCHASE WITH WACKYPETS I HAD A QUERY WITH REGARD TO THE DELIVERY BY COURIER AND THIS WAS ADDRESSED PROMPTLY THE PRODUCT FOR MY BUDGIE WAS AS DESCRIBED ONLINE, IT ARRIVED CAREFU... See more
Originally we traded as Marion's Pets, Middlesbrough through our shop. In 2008 we went online registered as Wacky Pets, and later closed our shop in order to concentrate on our online sales, and bring our many years of experience in the pet trade to customers across the whole country. We only stock the highest quality items that we have tried and tested over out long trading history. We know our customers love their pets just as much as we do, which is why we take the upmost care when processing all orders placed on our website.
United Kingdom
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Very fast delivery and goods arrive just as description says

Reply from WackyPets.co.uk

Reply from WackyPets.co.uk
After contacting them to say my order had not arrived l received an apology. They could not find my order when attempting to track it and explained the label might have fallen off. They apologised again and would send my order by express delivery, which they did and it arrived the following day. Can't say fairer than that.

Reply from WackyPets.co.uk
Excellent delivery service the birds love the food would recommend thank you.

Reply from WackyPets.co.uk

Reply from WackyPets.co.uk
Delivered promptly, as usual, and communication excellent

Reply from WackyPets.co.uk
it was easy to order and i was kept up to date with delivery.

Reply from WackyPets.co.uk

Reply from WackyPets.co.uk
It was a quick delivery, but very badly packaged. Very batterd box and the balls were just wrapped in carrier bags. The balls themselves looked nothing like the picture and very sadly...the birds wont touch them. Even the squirrels wont eat .them . Very disappointed . So sorry..but have to he truthful. Wont buy again.

Reply from WackyPets.co.uk
Excellent customer service and competitively priced range of products

Reply from WackyPets.co.uk

Reply from WackyPets.co.uk
Very professional fast delivery will buy again 100%.
My first time ordering from here
The item i was looking for was so much cheaper here than anywhere else
It arrived super fast
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