waEV-charge Reviews 1,357

Excellent communication and answer any questions straight away. Charger installed really quickly and without a problem

Having a car charger fitted by Stephen, who did a great job communicated excellently from start to finish. Great customer service. Would definitely recommend.

Installation was super fast
Support is via WhatsApp and always sorted any issues promptly
App or smart card activation is nice

The whole process from start to finish was complete in 8 days and that was with an Easter weekend in the middle!, Great service, and Jack who did the installation was friendly and efficient. Would highly recommend.

Electrician visited were fully qualified and knowledgable. Did the work at full satisfaction.

A recent broadband change caused some confusion with our equipment, so I contacted support via WhatsApp on Easter Sunday morning. I genuinely didn’t expect a response, but one came through almost immediately.

The issue itself wasn’t complicated, but the service was outstanding. The problem was identified straight away, we were asked to give the operator a moment, and it was resolved quickly and without any fuss.

Fast, responsive, and genuinely professional — especially impressive given it was a bank holiday. Excellent service and I wouldn’t hesitate to recommend them.

My waEV charger was fitted in a little over a week from my first contact with them. The installation team were punctual, polite and extremely efficient.

So far, my charging experience has been faultless. The kit is simple to use and it gets the job done in a fuss free manner.

I would absolutely recommend waEV, their service, communication and aftercare has been outstanding.

After a slow start and some issues, Joe contacted me on Good Friday and has been in touch a number of times since. He has arranged for a charger to be delivered today Monday 06/04/26 despite it being a holiday and I can have fitted any day this week to suit my circumstances. Initially, the service let me down, but it is how problems get dealt with that gives you a true measure of a firm and when push came to shove they were superb.

Excellent service for a great price. The charger was installed 12 days earlier than expected. I loved every part of their service.

The overall service was excellent from purchase to the installation of the ev charger.

The company kept me informed throughout the buying and installation process. After the install I had some challenges with the app but their support responded quickly to resolve my problem.

Excellent experience constant communication whilst council were been difficult

I just wanted to share a really positive experience I’ve had with WAEV.

I recently had an issue with my EV charger which also caused problems with my EV Energy app. From the start, the support I received was outstanding. The engineer I worked with was incredibly helpful, patient, and knowledgeable—doing everything possible to resolve the issue remotely.

When it became clear that a remote fix wouldn’t work, they arranged a replacement charger quickly and efficiently. Even after installation, they continued to support me over several days to make sure everything was set up correctly in the app and working as it should.

It’s rare to come across this level of dedication and customer care. Nothing felt like too much trouble, and I always felt supported throughout the process.

A huge thank you to the team at WAEV—especially the engineer who helped me, for going above and beyond. I wouldn’t hesitate to recommend them.

I had my charger fitted but had problems with connection I could not resolve. I emailed for support, got an instant reply which was followed up by a call. The team were extremely professional courteous and helpful. They solved my problem quickly. Support was excellent and really happy to have employed this team to deliver my charger.

I recently purchased an EV charger from Waev and the experience was outstanding. The installation process was very smooth, and the team was professional throughout.
What stands out most is their customer support; they are incredibly helpful and respond quickly to any inquiries or issues. It is rare to find a company this efficient and reliable. Highly recommended for anyone looking for a stress-free EV charging solution.

The ground team turned up on time and did a fantastic job, and a few days later the installer again turned up on time and again did a fantastic job, I'm well 👍

Apart from having to chase up about the ETA on the day of installation, everything was brilliant, would definitely recommend, the installer was very friendly and helpful and the company were very easy to contact.

When I messaged waEV on WhatsApp with my charging problem response was quick saying that they were looking into problem the help was great 👍
The problem seems to have soughted it self and car appears to be charging thanks

I've just had a waEv charger installed and I've been very impressed with the whole process and particularly the after sales support that I have received.
The installation was organized very quickly and went smoothly As a first time ev owner, I've had a few questions about how to get everything set up following the installation. The fast responses and support that I've received from the company has been top class!
Very impressed with the overall service 👍

The after sales service is superb with WAev. If you have any issues they respond immediately, even on weekends, years after you actually bought they're charger.
It's very reassuring to have such help available if needed, not that I've had any major issue, just very occasionally needed some help getting reconnected to wifi.