Wag & Whistle Reviews 

103
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found this company at an event in Shipley, the man was lovely and so helpful. I got some training treats for my dogs, which they love. I then placed an order online and was delivered within 2 days.... See more

Rated 5 out of 5 stars

We absolutely love Wag & Whistle treats! There’s such a fantastic variety to choose from, and both of our dogs are obsessed. Our dachshund’s favourite is the cod skin braid, and our whippet can’... See more

Company replied

Rated 5 out of 5 stars

Great range of high-quality products, some of which change periodically, keeping sprocker Moosey interested. Speedy, personable service. A lovely family-run business!

Rated 5 out of 5 stars

We received a box absolutely full of 100% natural treats and chews yesterday. Theres such a good variety which suit dogs of all different breeds and sizes. The venison training treats have been an a... See more

Company replied

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

At Wag & Whistle, we're passionate about enhancing the lives of your furry friends. As a family-owned pet-centric brand, we believe in love, quality, and care above all else. Our commitment to your pet's well-being drives us to provide premium products, from delectable dog treats to stylish accessories. With a focus on transparency and sustainability, we prioritise your pet's health and happiness.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

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4.8

All reviews

(103)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing range of high quality dog…

Amazing range of high quality dog treats. My dog has a million allergies and there are multiple amazing options with one ingredient so I don’t have to worry about her accidentally eating things she can’t. She goes absolutely nuts for the lamb coins and the salmon training treats.

March 15, 2025
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Reply from Wag & Whistle

Thanks so much Holly - You guys are welcome anytime!

Rated 5 out of 5 stars

Absolutely fantastic service and…

Absolutely fantastic service and supply, thank you. We have two very lively collies, Neo and Buzz, who love their treats! Wag & Whistle understand their dietary needs, and take time to advise us on the best way for us to maximise their quality of life, without feeding them the junk which we have ordered from others in the past. Keep up the great work guys!

February 22, 2025
Unprompted review
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Reply from Wag & Whistle

Thanks so much Stuart - absolute pleasure speaking with you about the collies over the past 12months.

You know where we are if you need anything 🐾

Rated 5 out of 5 stars

My dog loves these treats

My dog loves these treats, they arrived will a little extra bag of treats for her and she loved them!

February 18, 2025
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Reply from Wag & Whistle

Thanks so much for the review Emma, you and Nancy are welcome back anytime - You know where we are if you need anything 🐾

Rated 5 out of 5 stars

Quality advice

We first met Sam when we were visiting a local market .
Having a very sensitive bulldog Sam talked us though our options of items he recommended for her sensitivities. I can honestly say it was nice to get recommendations rather than being pressured into trying all sorts items just to see !! Boo enjoyed everything he suggested and had no reactions so we signed up for the monthly subscription box and I can honestly say Boo enjoys them as much as I enjoy giving them to her knowing she’s not going to react to any of the products. Top quality advice and service . Thank you

December 14, 2024
Unprompted review
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Reply from Wag & Whistle

Thanks so much for the positive review!

Rated 5 out of 5 stars

Treats with benefits!

Wag & Whistle is much more than a dog 'treat' store. The products are top quality with real health benefits, and I love that the items I buy complement my dogs' meal plans. Sam really knows his stuff and has been able to recommend products that aid their digestion as well as their dental care, and keep them amused! We love our monthly subscription box. It's great value and we receive new products to try as well as our regular items. Highly recommended.

January 12, 2025
Unprompted review
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Reply from Wag & Whistle

Thanks so much for the positive review Sharon!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, seem to know what they are talking about. Goods always arrive on time

February 22, 2025
Unprompted review
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Reply from Wag & Whistle

Thanks Peter!

Rated 5 out of 5 stars

The team really went above and beyond…

The team really went above and beyond to ensure my pooch received his christmas box, even though my order was placed last minute.

Gret team, great product, great experience, will definitely be using again....... and again!

December 23, 2024
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Reply from Wag & Whistle

Thanks so much Paul, we really appreciate the review and the kind words!

You know where we are when you need a top up!

Rated 5 out of 5 stars

Really great products

Really great products for great value. My dog loves them

November 20, 2024
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Reply from Wag & Whistle

Thanks so much for the positive review Emma :)

Rated 5 out of 5 stars

Very good

Very good, I usually buy these from the local pop up market this company has but this is no longer in my village so buying online is the next best thing

October 8, 2024
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Reply from Wag & Whistle

Thanks so much for the positive review!!

Rated 5 out of 5 stars

Choose how many you need…

It was nice to be able to order each item individually not prepacked amounts as I have multiple dogs

September 3, 2024
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Reply from Wag & Whistle

Hi Debbie,

Thanks so much for the positive review!

I am glad we were able to cater for your needs via the 'Build a Box' option.

You know where we are if you and the pups need anything in the future!

Regards,
Jess

Owner - Wag and Whistle

Rated 5 out of 5 stars

Post op treats

These are really great products. My dog had her operation this week and this box has been great as a treat and kept her busy. I would definitely recommend.

August 24, 2024
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Reply from Wag & Whistle

Hi Hannah,

Thank you so much for leaving us a review, and for the kind words. I am so happy Sascha loves the treats!

If you ever need anything in the future, do not hesitate to contact us.

Kind Regards,
Jess

Owner - Wag & Whistle

Rated 2 out of 5 stars

It took a long time to arrive and when…

It took a long time to arrive and when it did it was poorly wrapped. I expected the different treats to be in separate bags but on opening the box they had come out of the greaseproof paper and all loose in the wood shavings which made a right mess in our kitchen

August 22, 2024
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Reply from Wag & Whistle

Hi Mike,

Firstly, thank you for leaving us a review and giving us the constructive feedback that we can use to improve our business.

Unfortunately, Royal Mail did not collect your parcel as requested on Saturday which was then compounded by the bank holiday weekend, leading to a delayed delivery window, which we absolutely apologize for.

Regarding the package contents, as you can imagine, this is not how your package leaves us. If you took any, would you be able to send us some imagery to hello@wagandwhistle.co.uk. We can then review the contents and understand take this up with Royal Mail.

Lastly, I can only apologize that Wag & Whistle let you down on this occasion. Please accept our sincerest apologies for the issues you faced with your order.

Kind Regards,
Jess

Owner - Wag & Whistle

Rated 5 out of 5 stars

Happy Dog

Easy to order , quick delivery and my dog loved all his goodies

July 30, 2024
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Reply from Wag & Whistle

Thanks so much Tina, this truly means the world to us. George is welcome back anytime!

Regards
Jess - W&W

Rated 4 out of 5 stars

Great brand & Website

Great brand & Website, also a local business, only thing is the postage is a bit slow hence 4 stars. Other than that my dog loves the treats.

July 30, 2024
Unprompted review
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Reply from Wag & Whistle

Thanks Aaron. We really appreciate this feedback!

Currently, we ship all orders within 24 hours using Royal Mail's 48hr tracked service. Our long term goal is to move to a 24hr tracked service which will hopefully speed things up for you and other customers.

Thanks so much for the feedback, it is always good to know where we can improve!

Kind regards,
Jess

Rated 5 out of 5 stars

Really good treats

Really good treats, brilliant communication & quick delivery.

July 7, 2024
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Reply from Wag & Whistle

Wow, thank you so much Emily. This really does mean the world to us. Hope to see you again soon :)

Rated 5 out of 5 stars

Thank you for Winston's lovely treats

Thank you for Winston's lovely treats. Nom, nom! Great quality. Quick delivery.
Jess & Sam run a wanderful business, never forgetting our little Winston.
All the best. Mel xxx

June 15, 2024
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Reply from Wag & Whistle

Thanks so much Mel!

Rated 5 out of 5 stars

Excellent

Very easy to follow website and very prompt dey

April 28, 2024
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Reply from Wag & Whistle

Thanks so much Gary, we really appreciate the review!

Rated 5 out of 5 stars

Fantastic customer service from a…

Fantastic customer service from a company that you can tell really cares about what they do. I’ll be recommending wag and whistle to all my dog mum and dad friends.

January 29, 2024
Unprompted review
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Reply from Wag & Whistle

Thanks so much Ben!

Rated 5 out of 5 stars

Our box of treats arrived within 2 days…

Our box of treats arrived within 2 days and my puppy was very excited to get into the box. The pizzle sticks are the favourite treat and last several days. I would recommend ordering a variety from the website and findung your dogs favourite.

January 10, 2024
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Reply from Wag & Whistle

Thanks so much Julie!

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