Tried to sign up our 7 person auto shop as we needed a new solution. Took well over a month until we were even ready although we promptly gave all information requested. The enrollment process was s... See more
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Easy to use, always the team is available if a problem appears, answering in a very timely manner. Reasonable price. I found this software is the most user-friendly. With clear reports. With time I... See more
Company replied
We’ve been using Wagepoint since 2018, and I can confidently say they’ve been one of the most reliable partners in our business. Their platform makes payroll ridiculously simple—clean interface, intui... See more
Very easy to use program once setup and setup was not hard. They are willing to customize some reports as needed. Support has always been responsive. I have looked at Gusto and other payroll apps... See more
Company replied
Company details
Written by the company
Simple payroll software built just for small businesses and backed by the world's friendliest team. Wagepoint is simple cloud-based payroll software built just for small businesses of all industries and the accounting and bookkeeping partners who support them. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. We make payroll magic happen for more than 30,000 small businesses, accountants and bookkeepers across Canada.
Contact info
Suite #1110, 240-70 Shawville Blvd. SE, T2Y 2Z3, Calgary, Canada
- 1-877-757-2272
- sales@wagepoint.com
- wagepoint.com
3.3
Average
274 reviews
Replied to 22% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great for new businesses
Amazing prompt service, program easy to use. VERY good for new businesses that are not 100% sure on how payroll should flow. Best program I use as a new business owner
February 10, 2022
Very satisfied
I think Wagepoint portal is very easy to navigate, flexible. Wagepoint customer service is on point. I recommend Wagepoint.
February 10, 2022
My last payroll hasnt been run and paid…
My last payroll hasnt been run and paid on time. also there was an issue with paying WSIB who was overpaid. but its being resolved.
February 10, 2022
This would have been a 5 star review…
This would have been a 5 star review but when the Covid Wage Relief was claimed previously the reporting wasn't done and we have been penalized by CRA as a result. We have I believe now done it ourselves but had it been looked after or if we had been advised to do it ourselves at the time (and perhaps we were but missed it?) we would not have incurred this cost.
February 10, 2022
Always helpful and quick response time.
February 10, 2022
I like the Service and convenience wage…
I like the Service and convenience wage point gives
February 10, 2022
Exceptional product and customer service
This company has the perfect recipe for success. The product is absolutely flawless and the customer service is just the cats meow!! I recommend them to every small business owner I talk to. They are the best.
February 10, 2022
Wagepoint has been a tremendous tool…
Wagepoint has been a tremendous tool for my small business. Before using Wagepoint it was always a struggle to get the remittance done and the drivers paid. I only wish they would let us detail a little better as to what we pay. Being able to type in actual categories and put ours to it would be amazing however Wagepoint has been one of our most valuable tools and keeping our drivers paid
February 10, 2022
Wagepoint is such an easy system to…
Wagepoint is such an easy system to use. They are quick to send videos or tutorials to help with any issues
February 10, 2022
Wagepoint makes the payroll processing…
Wagepoint makes the payroll processing very easy. I would highly recommend Wagepoint for any small or medium sized business. If I have questions, the staff is very knowledgeable in answering any question I have. Thank you.
February 10, 2022
The answering service for
The answering service for
Customer support is unacceptable.
To be told you will get a call back and not provided a timeframe is poor customer service.
I would like to have a person from wagepoint live on the phone to get support when needed
February 10, 2022
Great support
Great support. System is overall simple to use, though some there are some confusing edge cases.
February 10, 2022
Wagepoint is always responsive
Wagepoint is always responsive to my questions which are many. Payroll, bookkeeping, and taxes are NOT my area of expertise, so it's good to know that Wagepoint has my back.
Thank You, Wagepoint!
February 10, 2022
Easy to use
Wagepoint is easy to use and affordable. It's definitely worth it. I couldn't imaging doing payroll on my own! I have had no issues and highly recommend them!
February 7, 2022
I absolutely love Wagepoint
I absolutely love Wagepoint. I wish I had switched over to it sooner. I was always a little intimidated by payroll and wasn’t sure if I knew all the CRA rules so I hired a payroll accountant. But Wagepoint is sooo much cheaper and turns out I don’t need to know all the rules. Wagepoint calculates everything and it is so user friendly.
Thanks Wagepoint!! 😊
February 6, 2022
Wagepoint has always been super quick…
Wagepoint has always been super quick to answer any questions that I may have regarding our payroll. Helpful, professional and funny! Gotta love it!
February 5, 2022
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