TONDEUSE.SHOP Reviews 2,426

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

My product (Wahl Legend Clipper) arrived well packaged, intact. The price, I think, is average. As for the product itsef, it arrived with all the accessories that you would need: guide combs, a normal... See more

Rated 5 out of 5 stars

Walh Clipper Part Delivered in Record Time! I ordered my Wahl 5 star groomer replacement casing and it was shipped from the Netherlands and made it to America in no time! This part was not availabl... See more

Rated 2 out of 5 stars

The comb was tiny and would have fit easily I a small envelope and in my letter box. It was send in a big box and send as a parcel. I received over 15 emails about the order and the shipping. The ship... See more

Rated 5 out of 5 stars

The parts were delivered really fast. Everything was according to the shop. My only complain wouldn't be about the package itself. It was two small parts less then 1,5cm in dimensions. A cushioned let... See more

Company details

  1. Electronics Store
  2. Barber Supply Store
  3. Hairdresser

Information provided by various external sources

Bij Tondeuse Shop waarderen wij alle feedback, zowel positief als negatief, van onze klanten zodat wij de beste service kunnen aanbieden. Daarnaast maak je kans om jouw aankoopbedrag terug te winnen door een service- en productbeoordeling achter te laten!


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

small order big package

The comb was tiny and would have fit easily I a small envelope and in my letter box. It was send in a big box and send as a parcel. I received over 15 emails about the order and the shipping. The shipping did cost more than the trimmer comb and I had to pick it up at a pick up point at an inconvenient time so I had to leave work early.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Expectations were met!

Tondeuse.shop delivers a straightforward online shopping experience. Easy browsing and selecting. Clear purchase process and shipment options.
Delivery was in time and the products were received as promised. Expectations were met!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Walh Clipper Part Delivered in Record…

Walh Clipper Part Delivered in Record Time!

I ordered my Wahl 5 star groomer replacement casing and it was shipped from the Netherlands and made it to America in no time! This part was not available anywhere in the US (no where I could find at least) the part fit perfectly and my clippers are back to new!

February 14, 2024
Unprompted review
Rated 2 out of 5 stars

Only 2 stars because...

Only 2 stars because...
to send a so very small piece in a kind of these big box, this is not OK !!! The product fits in a normal envelope !!!
Product and completion TOP - thx

November 22, 2023
TONDEUSE.SHOP logo

Reply from TONDEUSE.SHOP

Hello walter,

Thank you for ordering at Tondeuse Shop and for your feedback.

While we understand your feedback, the reason as to why we only ship in boxes is simply due to too many envelop shipments that got lost in the past. Therefor, to solve this matter and to avoid any lost shipping via envelope, we have opted strictly for shipping via box only.

We hope for your understanding and are glad to hear that everything else is to your liking.

Best regards,
Customer service.

Rated 1 out of 5 stars

I ordered the trimmer on recommendation…

I ordered the trimmer on recommendation and was simply disappointed. Doesn't pick up all the hair, is mega loud. My Braun shaver for 40€ does more. The trimmer is not worth the money!

The service also leaves a lot to be desired. Of course, you can't send the device back because you opened it. How else are you supposed to test it?

I can only advise against this shop.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

bought new clippers (tondeuse)

bought new clippers (tondeuse) it is a beautiful good looking piece of fine machinery that does exactly what it is designed for.... cutting my beard
delivery was quick and precise

August 28, 2023
Unprompted review

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