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2.8

Average

TrustScore 3 out of 5

4 reviews

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Rated 1 out of 5 stars

I bought a wainlix k6 in December and…

I bought a wainlix k6 in December and tested it and it was fine. I packed it away as was getting fumes from some materials and now when I got it out I have no laser. If a product is this unreliable why would you buy it. They have said I can buy another laser from them. I'm not buying another laser for a product that hasn't lasted anymore that 5 uses when testing and packed away on the packaging it came in.

December 16, 2024
Unprompted review
Rated 1 out of 5 stars

Warning

Warning, do not buy! I ordered from WAINLUX Online Store, and they were supposed to ship my order from Germany. After a month, they sent it from China with additional VAT charges. I gave up on the package because they are very unprofessional and unreasonable. Now, I'm struggling with them to get my money back faster.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

Today I completed a transaction with wainlux which has taken some time but is now been sorted out by a very professional lady named Lelia, she managed to sort the situation out and was reliable in replying to emails promptly. A company that will listen and be fair.

February 14, 2024
Unprompted review
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