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WalkFitReviews 

6,296
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,181 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and appreciate the clear guidance provided for daily steps and routines, which helps with motivation and consistency. The exercises are often described as enjoyable and effective, with many people noticing positive changes in their bodies and overall well-being. Reviewers also value the short workout videos and the flexibility of the program, making it accessible for beginners or those with busy schedules. However, some customers were dissatisfied with unexpected auto-renewing subscriptions and unclear billing practices, leading to unwanted charges. There were also complaints about the app being glitchy, slow, or not accurately tracking steps, especially when syncing with other devices. Additionally, a few people found the exercise instructions confusing, particularly with left and right coordination, or desired more variety in the content.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use, clear... See more

Application

Customers consistently note ambiguous experiences with the app, with many finding it easy to use, motivating,... See more

Product

People report ambiguous experiences with the product, with many enjoying the WalkFit program for its... See more

Subscription

Consumers express significant dissatisfaction with the subscription model, citing unexpected charges and... See more

Payment

Customers had negative experiences with payment, frequently reporting discrepancies and unexpected deductions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Help keep motivated. Videos use not only slim people to demonstrate exercises. They are possible for someone who has disabilities, like me, to do. I wish that they used a mirror sometimes because I g... See more

Company replied

Rated 4 out of 5 stars

So far I feel encouraged to keep going! One suggestion; when I was a cheerleader, we used a "mirror method" to teach cheers and exercises. Being that Thai Chi is all new to me and thousands of othe... See more

Company replied

Rated 4 out of 5 stars

This is a great app. Very motivating and inclusive. The daily workouts are challenging but in a good way. They incrementally get longer each day but seem to fly by in time. The steps counter is brilli... See more

Company replied

Rated 4 out of 5 stars

The app is easy to use and has lots of good information. I find it better for beginners or busy people who want to track their walking. It also has other fun fitness activities.

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

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4.0

All reviews

(6,296)

5,341 reviews in the last 12 months

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Rated 4 out of 5 stars

Just be8ng actuv3 without pain

Just be8ng actuv3 without pai

June 22, 2026
WalkFit logo

Reply from WalkFit

Hi Donna,

Thank you for your feedback! It's wonderful to hear that you're able to be active without discomfort. If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

great app for beginners and then some

great app for beginners and then some. easy to do at your pace

June 20, 2026
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Reply from WalkFit

Hi Lucia,

Thank you for your wonderful feedback! It’s fantastic to know that the app supports beginners and allows for a personalized experience at one’s own pace. Your enthusiasm truly motivates us to keep delivering a great user experience! If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

It's easy to follow

It's easy to follow and I like the countdown to the next exercise. I also like the "halfway " call out.

June 21, 2026
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Reply from WalkFit

Hi Regina,

Thank you for your feedback! It's wonderful to hear that you find the app easy to follow and appreciate the countdown and halfway call-out features. Your experience truly matters to us! If you have any further thoughts or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

Great customer service

I contacted Walkfit concerning the auto renewal of my trial subscription. I feel they listened to my feedback and were able to address my concerns and provide a speedy resolution. I have increased my initial rating due to good customer service.

June 29, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Carol!

I’m really sorry to hear about your experience. We've reached out to you via email from support@walk-fit.io to address your concerns.

Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.

If you haven’t received our email or need further assistance, please let me know.

Thank you for your patience and understanding.

– Kate, WalkFit

Rated 1 out of 5 stars

Bad experience

I paid for a 1 week trial and they took another 1 month fee without my agreeing to continue. Not happy.

June 22, 2026
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Reply from WalkFit

Hi Hazel!

Thank you for sharing your feedback with us. I'm sorry you’ve had a negative experience with your plan’s auto-renewal.

We always strive to be as transparent as possible and make sure that the subscription terms and billing information are clearly displayed on the payment screen.

If there’s anything else I can help with, please reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 3 out of 5 stars

It was not too difficult.

It was not too difficult.
But I didn't like the insitance, when I put 5 days a week
And I didn't like the spanish translation.

I LOVE It It shouldn't be: Lo amo may be Me encanta.

June 28, 2026
WalkFit logo

Reply from WalkFit

Hello,

Thank you for your honest feedback. We're sorry to hear your experience didn't live up to your expectations as it’s very important to us that all of our users feel supported. We’re here to help in any way we can, so please look out for an email from us soon so we can address your concerns in more detail.

– Kate, WalkFit

Rated 5 out of 5 stars

I found WalkFit a great Company to deal with.

I signed up to this WalkFit program without taking on board the logistics of the amount of walking I would have to do at my age of 87. They were most understanding and have refunded my signing on fee with no hesitation.

June 27, 2026
Unprompted review
WalkFit logo

Reply from WalkFit

Hi Hilary,

Thank you for your feedback! It’s wonderful to hear that you found WalkFit to be a great company to deal with. We understand that the logistics of walking can be challenging at your age of 87, and we’re glad we could assist you with your refund. If you have any further questions or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Great app

Great app. Love the coaching during walks. The notifications are clear. Like that a lot.

June 21, 2026
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Reply from WalkFit

Hi Frances,

Thank you for your fantastic feedback! It's wonderful to hear that you love the coaching during your walks and find the notifications clear. Your support truly motivates us to keep providing a quality experience. If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 3 out of 5 stars

It seemed like a moderate workout which…

It seemed like a moderate workout which l didn't really consider it being a form of tai chi... however, the app itself was a bit confusing to follow as l had signed and paid up for a 7 minute plan and the app kept sending me a lot of other programs which l wasn't interested in

June 21, 2026
WalkFit logo

Reply from WalkFit

Hello Elayne!

Thank you for sharing your feedback. We’re sorry to hear the experience felt confusing. The app includes additional programs and recommendations so users can explore different workout options, but we understand this may not have matched your expectations.

We’re always looking to improve, so your input is helpful. If you have any questions or need further assistance, please don’t hesitate to reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 5 out of 5 stars

WalkFit a Good Match

WalkFit is a good match for where I am right now. It's not out of reach like other programs, in which I couldn't even get started because the starting level was already beyond where I was. This already feels like something I can stay with.

June 26, 2026
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Reply from WalkFit

Hi Sheri,

Thank you for your feedback! It's wonderful to hear that WalkFit feels accessible and is a good match for your current fitness level. We truly appreciate your support, and we're excited for you to continue enjoying your journey with us. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

I am 63 and out of shape

I am 63 and out of shape. I didn't think I could do this program. I started today and I was able to complete each task. This slow movement and no impact was exactly what I needed. Let's see what the next few weeks bring.

June 28, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's inspiring to hear that you've started your journey at 63 and found the program suitable for you. Completing each task is a fantastic achievement, and we're glad the gentle movements fit your needs. Embrace the progress over the next weeks—exciting times are ahead! If you need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 4 out of 5 stars

Great workouts

Great workouts; helpful in getting me to my fitness goals. The app does not update quickly or easily leaving me struggling with what I see are my steps on my watch and my phone. The app always shows less. I have to get double my steps for it to show on the Walkfit app that I have barely met my step goals. Therefore my true steps are way off and to me skews my fitness goals as in by the app I am struggling to reach them but by my watch and my phone and have doubled my daily steps. Otherwise, I love the app.

June 19, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It's wonderful to hear that the workouts are helping you reach your fitness goals and that you love the app overall. We understand how the step discrepancy can be frustrating and impact your experience. The app now allows you to add steps manually. You should see the “Add activity +” button on the Home tab. If you need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

So far, so good!

So far, I really love this! It feels like it is more user friendly and directed to "normal" people that struggle, for whatever reason, to find time and stay on top of daily work outs. I also have Fitbit premium, but am considering opting out since this app provides so many options. I am hoping this feeling will remain!

June 28, 2026
WalkFit logo

Reply from WalkFit

Hi Misti,

Thank you for your wonderful feedback! It’s fantastic to hear that you find the app user-friendly and accommodating for everyday life. Your support means a lot to us, and we’re excited that you’re enjoying the variety of options. If you ever need assistance, feel free to reach out at kate.support@walk-fit.io. Keep up the great work!

– Kate, WalkFit.

Rated 5 out of 5 stars

Enjoying Thai Chi Walking.

Enjoying Thai Chi Walking.
Exercises are fun to do and effective.
App easy to use.
Highly recommend it.

May 11, 2026
WalkFit logo

Reply from WalkFit

Hi Jenny,

Thank you for your feedback! We're delighted to hear you're enjoying Tai Chi Walking. It's wonderful that you find the exercises both fun and effective. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

You take money out of my account with…

You take money out of my account with my permission. I only asked one.

May 21, 2026
WalkFit logo

Reply from WalkFit

Hello,

We’re sorry for any confusion regarding your plan’s auto-renewal and payment—we understand how this can be frustrating.

By default, subscriptions renew automatically to save users from manually updating their plans. However, it seems there was a misunderstanding in this case.

We’ll be in touch shortly via email from support@walk-fit.io to go over everything and offer further assistance.

– Kate, WalkFit

Rated 5 out of 5 stars

I find this exercise very relaxing

I find this exercise very relaxing, I've kept it up apart from 2 days where I was at work on long shifts....
But I do enjoy and hope to continue, too early to see any sign of change on my body...
Thank you walk fit...

June 21, 2026
WalkFit logo

Reply from WalkFit

Hi Julie,

Thank you for your feedback! It's wonderful to hear that you find the exercise relaxing and have kept it up despite your long shifts. Your dedication is truly impressive, and while it may take time to see changes in your body, we believe you’re on the right path. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 1 out of 5 stars

This is a totally over-priced app with…

This is a totally over-priced app with little to no value. It automatically enrolls the purchaser in a payment plan that charges every month unless you're reading all the MANY emails they send you which outline how to turn off the payments. The free fitness app preloaded on my phone is better and, as I said, free.

June 21, 2026
WalkFit logo

Reply from WalkFit

Hello,

Thank you for your honest feedback. I'm sorry if there was any confusion with your purchase.

We’re here to help in any way we can, so please look out for an email from us soon so we can address your concerns in more detail.

– Kate, WalkFit

Rated 1 out of 5 stars

Over priced and it doesn't work enough…

Over priced and it doesn't work enough muscle to make a difference

June 21, 2026
WalkFit logo

Reply from WalkFit

Hello!

Thank you for sharing your feedback. We’re sorry to hear the program did not meet your expectations. Workout intensity and visible results can vary depending on individual goals, fitness level, and consistency over time. Your comments regarding pricing and workout effectiveness are important to us and will be shared with our team.

If you have any questions or need further assistance, please don’t hesitate to reach out to me at kate.support@walk-fit.io with the subject line "TP review".

– Kate, WalkFit

Rated 5 out of 5 stars

Simple and no stress. A good pace

It was a friendly workout and there is possibility of doing more than one round for each step

June 28, 2026
WalkFit logo

Reply from WalkFit

Hi there,

Thank you for your feedback! It’s wonderful to hear that you’re enjoying the friendly and stress-free workouts at a pace that suits you. The ability to do multiple rounds really does make for a personalized experience. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

Rated 5 out of 5 stars

Enjoy the routines

Enjoy the routines, very calming.

June 20, 2026
WalkFit logo

Reply from WalkFit

Hi Carla,

Thank you for your feedback! It’s wonderful to hear that you enjoy the routines and find them calming. If you ever have any questions or need assistance, feel free to reach out at kate.support@walk-fit.io.

– Kate, WalkFit.

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