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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the flexibility to explore at their own pace and the convenience of integrated Google Maps links for navigation. Many appreciate the informative content, which is described as engaging, concise, and providing just the right amount of historical detail without being boring. The staff is frequently mentioned for being friendly, knowledgeable, and providing excellent local tips. Some people were dissatisfied with specific technical aspects, such as issues with images and written sections not opening on certain phone models, and found the background music in audio tours distracting. Additionally, a few customers noted that the pronunciation of Italian terms was poor and expressed a desire for more information on using public transport to reach starting points.

What people talk about most

Location

Clients share positive opinions on location, appreciating the ability to explore cities like Assisi, Bergamo,... See more

User experience

People report positive experiences with user experience. Many customers found the guides easy to use,... See more

Staff

Users describe positive interactions with staff, consistently praising their guides as engaging, friendly,... See more

Website

Reviewers mention positive feedback about the website. Customers found the digital guide and maps easy to... See more

Service

Customers had positive experiences with service. Many reviewers loved the walking tours, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This digital guide is a very helpful tool for when you have a few hours to spend alone. I used it in Bologna, a smaller range italian city where everywhere is within walking distance and there are man... See more

Rated 5 out of 5 stars

What a wonderful audio tour. I thoroughly enjoyed listening to the awesome history narrated which I was able to listen to whilst walking to all the sights mentioned which were reasonably close to each... See more

Rated 5 out of 5 stars

Bergamo walking tour with Matteo was the best free tour we've done. He was informative giving just the right amount of history, lots of personal local tips and where to go. Fun and friendly. Highly re... See more

Rated 5 out of 5 stars

We had an afternoon in Parma so wanted to do a quick sightseeing tour. The App was easy to use and the link to Google maps meant we could move easily between the sights. The description of the places... See more


Company details

  1. Entertainment Agency
  2. Event Management Company
  3. Tour Operator
  4. Tourist Information Center

Written by the company

A "local" way to visit a city! Bergamo, Venezia, Milano, Verona, and much more! Interesting stories, trivia, food tips, anecdotes from those born and raised in the city in fantastic digital guides, free tours, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good intro to Ferrara

Very informative short tour with interesting additional stories. Need good wifi to make it work. Useful to be able to read as well as listen.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great tour at your own pace

My finance and I love doing city tours, but often struggle with in person guided tours as we like to go at our own pace, and private tours are not as affordable. This was a great way to see the city at our own speed, making our own stops along the way and weaving in and out of the beautiful side streets of Ortigia. We also loved all the suggestions for food along the way and even went to one of the restaurants for lunch, which was one of our favorite meals of the trip.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Walking Cap around Rimini

First time using walking cap, easy to purchase, quick response if you’re having trouble, super easy and informative. A great way to get your orientation around a new city, I loved Rimini!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Value for money

Value for money. You can see Genova in you own pace, without having to wait for others. You can also alter the tour if you want to, no other travellers to wait for.

April 11, 2026
Unprompted review
Rated 4 out of 5 stars

Perfect way to make sure you do not miss anything to visit in town

Touring the city using Taormina Walking tour is a very good way to ensure you do not miss anything important. all informations are clear and to the point. It is all online and I took the written version, expecting some sort of document being provided at one point. Written means you read you phone, not a paper document and for someone like me who likes to walk away with something to hold on and remember the experience it is a bit frustrating. Despite this personal sensation, everything worked very smoothly and I walked away happy I seemed to not having missed anything important, Thanks a lot!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

I did the audio tour of Catania

I did the audio tour of Catania. The tour itself is OK. The audio in English is an awful AI voice which mispronounces every local term terribly. The stock music in the background is distracting and has nothing to do with the places or with the country we're in. The app is clunky. I have an iPhone 16 pro max and I couldn't see most of the pictures, plus the various written sections wouldn't open, so I couldn't read the horribly mispronounced terms. Using AI for a paid audio guide is a disgrace. Not worth it.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

All the time you want to take to see…

All the time you want to take to see the inside of Pisa that you’d otherwise miss. Great concise information at each stop, just short walks between interests. Easy to use information, we loved our little walk, learned a lot and enjoyed at our own pace. Excellnt value for money!

April 9, 2026
Unprompted review

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