Convenient and economical. If I use the lab associated to my Dr office I never know exactly what it will cost. They give an estimate but many times the estimate is under the actual cost because they s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Through the years, doctors would always tell me not to worry about something and not to bother getting tested. 3 years ago I decided to become a “citizen scientist” and started ordering my own labs. W... See more
Company replied
Walk-In-Lab has been a game changer for me. It is beyond convenient ordering the blood work that supports my health goals rather than relying on my doctor to order them for me. Heck, if I won't take a... See more
Company replied
I have used walk-in-lab to get my blood work in between my doctors appointments for 5 years now and am very happy with the process , You just simply scroll through the many different labs that are off... See more
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Company details
Written by the company
We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
Contact info
PO BOX 898, 70422, Amite, United States
- 800-539-6119
- contact@walkinlab.com
- walkinlab.com
4.8
Excellent
6K reviews
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent transaction easy to pick out…
Excellent transaction easy to pick out my test paid and got tested no problems.
December 13, 2025
Unprompted review
Reply from Walk-In Lab
Hi Robert,
Thank you for your wonderful review! We're thrilled to hear that your experience was smooth and trouble-free. We strive to make the testing process as easy as possible for our customers. If you have any further feedback or suggestions, please don’t hesitate to reach out.
Thank you,
Melinda L.
Customer Service Assistant Manager
No complaints
The lab testing was very quick. I was in and out of the facility in about 10-15 minutes, and my results were sent starting the very next day. Great service overall, I would recommend!
November 28, 2025
Unprompted review
Reply from Walk-In Lab
Hello Pius,
Thank you for taking the time to share your experience! We’re thrilled to hear that your lab testing was quick and that you received your results promptly. Your positive feedback inspires us to continue providing efficient and reliable service.
Thank you,
Melinda L.
Customer Service Assistant Manager
Easy experience with WalkinLabs
Prices were reasonable and appointments were easy to make.
November 4, 2025
Unprompted review
Reply from Walk-In Lab
Hi Tracy,
Thank you for your fantastic review! We're thrilled to hear that you found our prices reasonable and had a smooth experience scheduling your appointment. Your satisfaction is our priority, and we look forward to serving you again in the future!
Thank you,
Laura C
Customer Service Specialist
Excellent pricing
Excellent pricing, choice of labs and great customer service! Thank you!
December 8, 2025
Unprompted review
Reply from Walk-In Lab
Hi Darla,
Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed our pricing, choices, and customer service. Your satisfaction is our priority, and we appreciate your support!
Thank you,
Laura C
Customer Service Specialist
I’ve been using walk in lab for years
I’ve been using walk-in lab for years. Walk-In Lab is fantastic, makes getting lab work done easy and convenient, with a super user-friendly website and great coupons. Prices are reasonable, and it's especially helpful when you don't have a doctor.
December 19, 2025
Unprompted review
Reply from Walk-In Lab
HI Angel,
Thank you for taking the time to review our service and rating us with 5 stars. We are so happy you found our service easy and convenient to take care of your testing needs. You are valued as a customer, and we wish to take care of your lab testing needs in the future. Thank you for choosing Walk-In Lab.
Thank you,
Melinda L.
Customer Service Assistant Manager
The entire experience I have had with…
The entire experience I have had with this company is amazing and starting from ordering the labs online to getting all the labs completed , including receiving the results.
December 4, 2025
Unprompted review
Reply from Walk-In Lab
Hi Sabrina,
Thank you so much for your wonderful feedback. We're thrilled to hear that you find our variety of labs and lab panels to be great. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance, feel free to reach out!
Thank you,
Laura C
Customer Service Specialist
No longer good. Won't stand behind their referral advertising.
I originally gave Walk In Lab a 5-star review based on their excellent sign-up process and seamless testing experience back in December 2025. However, I am reducing my overall evaluation to 3-stars because, while the testing/results process is good, they do not stand behind their referral advertising on their website, and they do not allow you to easily close your account online.
Since I had a good prior experience, I wanted to recommend them to a friend in need of testing. I noticed a sidebar on their mobile website that said "Refer a Friend". When you click on it, it says 20% off for the friend and 100 points for me. When I clicked, it said I had to first log in to my account, but I was already logged in so it just took me back to where I was. There was no obvious way to make it work and my friend needed to order her tests and couldn't wait, so I told her to just create an account for now and add the tests to her cart and that I would email Walk in Lab for the referral code.
But, Walk in Lab does not respond to emails but rather sends an automated email to call them. When you call them, instead of simply acknowledging the website error and giving my friend a one-time 20% referral code, they told me that she needed to re-create a new account using a different email address and that I would first need to join their rewards program to get the referral link; and then she would have to open her account from that link. None of this was stated on the sidebar. If it were, I would have done that. Now, they want me/her to jump through all these extra loops because of their misleading website.
As they say in business, "If you don't take care of the customer, somebody else will." So, I googled their competitors and discovered Ulta Lab Tests, so I had my friend order her battery of tests there instead. If she has a good experience there then I, too, will follow her.
I therefore emailed Walk in Lab to close my account since I won't be using them again, but there is no way to close an account online. Again, you get the automated response to call them.
So, basically, they make it super easy to join and pay them, but very difficult should an error arise or you want to close your account.
I no longer recommend Walk in Lab.
December 15, 2025
Unprompted review
Reply from Walk-In Lab
Hi David,
Thank you so much for your positive feedback. We’re thrilled to hear that you found our service easy and convenient. Your satisfaction is our priority, and we look forward to serving you again in the future!
Thank you,
Laura C
Customer Service Specialist
Walk-in Lab website is user friendly…
Walk-in Lab website is user friendly and easy to navigate. The only glitch I ran into was scheduling my appointment at a nearby facility. I have purchased lab tests via Walk-in Labs before, so it would save time if my contact information and preferences were saved so that the Lab testing location will auto populate with my saved information. This is the only reason why the experience could not be rated "excellent"
December 12, 2025
Unprompted review
Reply from Walk-In Lab
Hi TG,
Thank you for taking the time to share your experience with us! We're glad to hear you found our website user-friendly. We appreciate your feedback regarding the scheduling process and saving your preferences.Your lab should be saved in your account once you choose one however the appointment scheduling is a seperate process. Please feel free to reach out via call, chat or email and we can assist!
Thank you,
Laura C
Customer Service Specialist
Such excellent service
Such excellent service. Works well. I've done it once, and it was amazing. This is my second time, and I expect the same.
December 14, 2025
Unprompted review
Reply from Walk-In Lab
Hi Trent,
Thank you so much for your wonderful feedback. We're thrilled to hear that you found our service amazing the first time and are excited for your second experience. Your satisfaction is our priority, and we look forward to providing you with the same excellent service again!
Thank you,
Laura C
Customer Service Specialist
Patient autonomy
You pick the tests you want, your doctor and health insurance are not involved (and it's usually way less expensive than going the other route). When the results come in, you're the only one getting them, and you can read up on the results and make informed decisions before you share them with your doctor.
November 27, 2025
Unprompted review
Reply from Walk-In Lab
Hi U,
Thank you for sharing your positive experience with Walk-In Lab! We're thrilled to hear that our services empower you to take charge of your health and access your test results directly. Your satisfaction is our top priority, and we appreciate your continued trust in us.
Thank you,
Laura C
Customer Service Specialist
Easy selections and scheduling
December 1, 2025
Unprompted review
Reply from Walk-In Lab
Hi Alexei,
Thank you for your wonderful feedback! We're thrilled to hear that you found our portal convenient to navigate. Your support motivates us to continue improving our services. If you have any more thoughts to share, we’d love to hear from you!
Thank you,
Laura C
Customer Service Specialist
Great experience-Very easy and…
Great experience-Very easy and convenient -I love going here Bi-Yearly and getting my Blood work.
December 5, 2025
Unprompted review
Reply from Walk-In Lab
Hi Pia,
Thank you so much for your fantastic review! We're thrilled to hear that you find your bi-yearly visits for blood work easy and convenient. Your kind words motivate us to continue providing excellent service. We look forward to serving you again!
Thank you,
Laura C
Customer Service Specialist
Excellent website to use for self testing needs
The website works very well. The history of past tests makes it easier to order future tests. The Lab Corp office where i go is highly efficient. Customer Service is always available to help with any ordering problems which has helped me at least twice this year.
December 5, 2025
Unprompted review
Reply from Walk-In Lab
Hi Jerry,
Thank you so much for your glowing review! We're thrilled to hear that you found our website easy to use and appreciated the efficiency of our process. Your feedback about the history of past tests and cost is invaluable in helping us maintain our commitment to excellent service.
Thank you,
Laura C
Customer Service Specialist
Will use this lab again.
Lab is near me. Parking is easy. Text messaging and check-in are quick. In waiting room 2 minutes. Facilities are clean. Staff is efficient.
November 10, 2025
Unprompted review
Reply from Walk-In Lab
Hi Lee,
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you found the parking easy and check in at the lab quick. If you have any further questions or need assistance, feel free to reach out. We’re here to help!
Thank you,
Laura C
Customer Service Specialist
My experience after several dealings…
My experience after several dealings with Walkinlab has been outstanding. The online process has been easy.
November 4, 2025
Unprompted review
Reply from Walk-In Lab
Hi Maurizio,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our online process easy and that your dealings with us have been outstanding. Your feedback inspires us to continue providing top-notch service to our customers.
Thank you,
Laura C
Customer Service Specialist
Only way to order your own bloodwork!
Only way to order your own bloodwork!
So easy and much less expensive than going through your doctors office.
November 3, 2025
Unprompted review
Reply from Walk-In Lab
Hi Laurie,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy and cost-effective for your bloodwork needs. We appreciate your support and look forward to assisting you again in the future.
Thank you,
Laura C
Customer Service Specialist
Easy to order and get a fast test slip.
Easy to order and get a fast test slip.
November 17, 2025
Unprompted review
Reply from Walk-In Lab
Hi Shahram
Thank you for your wonderful feedback! We're thrilled to hear that you found our ordering process easy and that you received your test slip quickly. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Thank you,
Laura C
Customer Service Specialist
Reply from Walk-In Lab
Hi Johnny,
Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service fast and easy to take care of your health care needs. You are valued as a customer, and we wish to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
The ease and comfort of the blood draw…
The ease and comfort of the blood draw was excellent! No wait time and a friendly and very competent technician. In and out in 10 minutes.
November 14, 2025
Unprompted review
Reply from Walk-In Lab
Hi Brian,
Thank you so much for your wonderful review! We're thrilled to hear that your experience with ordering lab tests was easy and that you found our prices competitive. Your satisfaction is our top priority, and we appreciate your support. If you need anything else in the future, please don't hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
Cheaper than what the lab would charge
Easy transaction, didn’t need to wait to see my doctor. I’ve used walk in lab previously and plan to use them again. My lab draw order was ready almost immediately.
Oddly enough getting tests through walk in lab was cheaper than Lab Corp’s website for the same tests.
October 17, 2025
Unprompted review
Reply from Walk-In Lab
Hi Jim,
Thank you for taking the time to share your positive experience with Walk-In Lab! We’re thrilled to hear that you found the transaction easy and that our services met your needs efficiently. Your continued support means a lot to us, and we look forward to serving you again in the future.
Thank you,
Laura C
Customer Service Specialist
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