The Walk In Wardrobe Reviews 

4,797
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The Walk in Wardrobe store in Banbridge has excellent customer service and the staff are very friendly and helpful. I would recommend this store for any occasion, they have lots of choice and styles t... See more

Rated 5 out of 5 stars

today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care and service. Material of a very high standard, anything I have ever purchased has washed like a dream. In fact the black off the shoulder dress, with the gold buttons I am wear... See more

Company replied

Rated 5 out of 5 stars

my first order with wiw and its safe to say i am addicted! amazing quality and great value! roll on payday so i can order more! i want to move away from fast fashion and buy better quality pieces, tha... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Dress Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Shoe Store

Written by the company

The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(4,797)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very smart looking.

The package was delivered on time. It was a present for my daughter, and I had it delivered straight to her home. It was a bonus that it was bow tied nicely as I did not have time to personally wrap it. The size was perfect and it looked very smart on her.

January 21, 2025
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Reply from The Walk In Wardrobe

Hi Gina, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

New blazer

Beautiful quality blazer,great fit and looks good, price was excellent as well

January 20, 2025
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Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Very happy with my purchase …

Very happy with my purchase which arrived promptly.

January 19, 2025
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Reply from The Walk In Wardrobe

Hi Barbara, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

From start to finish I was really…

From start to finish I was really impressed with the service ,kept up to date when it was dispatched and when it would arrive.The quality of the product was excellent and arrived in perfect condition,sizing was perfect also .I will most definitely be ordering again.

January 17, 2025
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Reply from The Walk In Wardrobe

Hi Paula, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Fabulous shop

Fabulous shop with really knowledgeable team. Delivery was within days of my order and the order was beautifully packaged

January 18, 2025
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Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Excellent Customer Service

Customer Service was fantastic with my query. Couldn’t fault the service. Jacket arrived and quality very good.

January 18, 2025
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Reply from The Walk In Wardrobe

Hi Maree, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 1 out of 5 stars

I recently purchased one of the love…

I recently purchased one of the love laura puffa coats in the green. It arrived just before Christmas, tried it on and it was too big. I looked online but size 12 was out of stock, which I was disappointed in as I really loved the coat. I did proceed to return the coat and had completed the online returns. But never got round to taking it to the post office, this is am aware is my own fault.
I have wore the coat once for a few hours and to findout a large tear in thr pocket in the lining. Also I feel that the material has freyed very badly for only a few hours of wearing the coat.
Really disappointed in the quality for such an expensive coat. I buy quite frequently with yourselves and have only ever had to return clothing once, due to the stitching

December 20, 2024
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Reply from The Walk In Wardrobe

Hi Donna, thanks for leaving us a review. We appreciate all feedback as this helps us improve our services.
As for the item you have left us a review about, we received very positive feedback from other customers about our Love Laura Puffa Coat. As for sizing, we have stated on our website/socials many times that they are an oversized coat and if this isn't the look you want, that you should size down.
We will happily repair the rip in the pocket lining if you email hello@wiwsupport.com to get this organised.
A number of staff also have this coat and none of us, along with hundreds of customers have not been disappointed with the quality of the coat, so we are sorry you feel this way.
Thanks, Team WIW xo

Rated 5 out of 5 stars

Laura loves robe- stunning!

My first purchase from WIW and wont be my last! Fantastic customer service and my order arrived within great time considering it was personalised! The robe is stunning! I will definitely buy again 🩷

January 17, 2025
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Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

I order tegularly and am yet to…

I order tegularly and am yet to encounter any problems. Quite the reverse! I had to return a few items as they were just a little too over sized.(5ft.2) This was not a problem and girls were pleasant, helpful and welcoming.

January 16, 2025
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Reply from The Walk In Wardrobe

Hi Mary, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, great customer service

February 3, 2024
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Reply from The Walk In Wardrobe

Hi Gloria, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

STAFF ALWAYS SO HELPFUL AND…

STAFF ALWAYS SO HELPFUL AND ENCOURAGING AND THEY ARE ALL SO FRIENDLY.

January 31, 2024
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Reply from The Walk In Wardrobe

Hi Dawn, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

To order is easy

To order is easy , brilliant sale ,lovely clothes always some thing different.Delivery can b a bit slow .🥰

February 2, 2024
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Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Fabulous quality at affordable prices

Bought quite a few pieces from WIW now and loved every single item. Gorgeous quality and fit that never disappoints. Super fast delivery and kept up-to date with dispatch and delivery. I would 100% recommend WIW

January 12, 2025
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Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Great clothing…

Great clothing and priced very well also.

January 11, 2025
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Reply from The Walk In Wardrobe

Hi Siobhan, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Shop is absolutely fabulous and the…

Shop is absolutely fabulous and the staff are first class.

January 11, 2025
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Reply from The Walk In Wardrobe

Hi Tracey, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Beautiful products modern and well…

Beautiful products modern and well priced. I’m addicted to their new products. Keep up great work.

January 10, 2025
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Reply from The Walk In Wardrobe

Hi Jo, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Customer Service

Great customer service..Ordered the 12 Puffa was too big so signed up to notify me for the 10...Quick turnaround from returns to new order..My alc was refunded within a few days ..The Puffa is Omg Amazing..The compliments I have received abt it are unreal. Such a happy customer 😊

January 10, 2025
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Reply from The Walk In Wardrobe

Hi Ann, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Excellent service

Quick, easy, excellent service

January 9, 2025
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Reply from The Walk In Wardrobe

Hi Janine, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Sandra, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Thank you.

January 24, 2024
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Reply from The Walk In Wardrobe

Hi Mary, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

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