Wall Decal World Reviews 

1,683
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing excellent communication, quick responses, and expert guidance throughout the design process. People note that the vibrant materials arrive very quickly and successfully transform office or home spaces with outstanding visual quality. Some reviewers were not happy with minor issues like packaging wrinkles or occasional difficulties applying decals to textured walls. Others mentioned that installing very large designs can be challenging and typically requires careful teamwork with an extra set of hands. Despite these occasional hurdles, consumers remain extremely satisfied with the final outcome of their projects.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, vibrant colors,... See more

Quality

Clients share positive opinions on quality, frequently highlighting that the decals are well-made, durable,... See more

User experience

Customers had great satisfaction with the overall user experience, frequently highlighting that the ordering... See more

Staff

Consumers find staff to be exceptionally helpful, often praising representatives for providing great... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Wall Decal World was a breeze, and honestly a perfect experience. Having purchased Wall decals in the past from other companies, I had my concerns. This process with this company was so s... See more

Company replied

Rated 5 out of 5 stars

My decal turned out absolutely perfect! This was the only company that didn’t need me to provide an svg file, they managed to pull my logo out and print it perfectly and even sent me a proof beforehan... See more

Company replied

Rated 5 out of 5 stars

I ordered a 3 ft. wall decal and was pleased with the ordering experience, ease of installation, and final result. The file I provided for the logo had some issues which we caught during the proof pro... See more

Company replied

Rated 5 out of 5 stars

I just started at a new company and was tasked with improving the signage taped to our front window. Lindsay at Wall Decal World was awesome! She patiently worked with me over several weeks while we h... See more


Company details

  1. Business to Business Service
  2. also in
  3. Art Supply Store
  4. Digital Printing Service
  5. Graphic Designer
  6. Media Company

Written by the company

(WOSB) National Printing and Installation of Custom Decals/Graphics for Businesses | Walls, Glass, Exterior, etc. Create your own decal - from full-color logos, large custom text, huge murals - we help you do it all! Wall Decal World creates custom decals & wall graphics for business and home use all across the United States. Check out our website to view our full offerings of more than 500 stock products as well as a number of custom products.

Fast and Free Shipping!

Free Shipping on orders more than $100. Most orders ship within 3-4 business days!

Most orders ship in 4-5 business days with the option for upgraded 2 day priority processing. Free shipping on orders more than $100.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,683)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The youngest I worked with was patient…

The youngest I worked with was patient and gave me opportunity to edit somethings THX
KEVIN

May 29, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Perfect!

Our decal turned out even better than we had hoped! Very sharp and professional-looking!

May 22, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Great working with Wall Decal World

Great working with Wall Decal World. Good communication and fast shipping. Highly recommend

May 21, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 3 out of 5 stars

Good job on decal

I love the decal. It is perfect. I got exactly what I ordered. Unfortunately, as someone who runs their own business, it was not appreciated that I had to remind the company about my order. I want to give 5 stars but the not remembering my order thing is a big deal to me.

May 20, 2025
Wall Decal World logo

Reply from Wall Decal World

Hi Julie -

Always appreciate honest reviews - human error on our part.

Happy that you like the decal in the end!

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing and Installation

Federal Woman-Owned Small Business Certified (WOSB)
Ohio Woman Business Enterprise Certified (WBE)

Rated 5 out of 5 stars

Quick service

Quick service, delivered as promised. Quality was very good!

April 24, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Great customer service with timely…

Great customer service with timely response. When product arrived it was a great quality and easy to apply. Love the end result. Will order from this company again.

April 21, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Repeat Customer

I am a repeat customer as pricing is fair and quality of work is excellent. Turn around time was good and the agency is pleased.

April 30, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Amazing quality and great customer…

Amazing quality and great customer service! Will definitely come back

April 25, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Our wall art made our entryway pop

Our wall art made our entryway pop. It is bold and colorful. We have received tons of compliments.

April 22, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Great communication and product was…

Great communication and product was exactly as advertised

April 22, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 1 out of 5 stars

Wouldn't Replace Damaged Product

When it arrived, the product was damaged. I went back and forth with Lindsay, even sending her multiple emails with pictures. She didn't want to replace the damaged product and insisted that it was fine. The installation was rough with the creased vinyl, and it required me to cut it multiple places to get a sub-par-looking decal.

April 21, 2025
Wall Decal World logo

Reply from Wall Decal World

Hey Russell,

When you first contacted us about the decal arriving with a crease, I reviewed the photo and explained that in many cases, minor creases do not affect how the decal looks once applied and smoothed to the wall. I encouraged you to give it a try and that it would likely apply just fine.

I also asked 3 times if you could send a photo of the decal unrolled so I could better assess the damage and advise further. Unfortunately, I didn’t receive that photo, but I did mention we’d be happy to file a UPS claim and replace the decal if there was any issue with it once you installed.

Since we didn’t hear back, we assumed it applied successfully to the wall. I would never want a customer to feel unsupported, and I’m sorry if my responses came across that way. If the decal didn’t install as expected, I’d still love the opportunity to make it right—please don’t hesitate to reach out. I also just sent you an email.

Lindsay Robinson
Owner

Rated 5 out of 5 stars

Great Service, Great Quality

Communication was prompt and clear. I didn’t pay to rush it, so it did take a little bit longer than I had hoped - but that’s just because I was anxious to get it. It was on time per their website timeframe advertised. I was a little worried about how it would go up - because of how large as it was - there were some folds in some of the letters. I sat it out for a few days to lay flat and put some heavy things on where it needed. Not sure all that was necessary but I wasn’t taking any chances. It was the right size and quality I expected. It went up perfectly. I followed the instructional video on the site. It’s amazing and I love it.

April 1, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Great product, great service

Loved the final product.

March 28, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 2 out of 5 stars

Was good while it lasted.

The material we purchased did not last more than a week when installed on our shop room wall. Our local vendor told us that with more communication from the vendor, they should have told us to use their most permanent adhesive backing.

March 25, 2025
Wall Decal World logo

Reply from Wall Decal World

Hi Steven -

We have not heard anything from you - and never hear that about Phototex as it's a premium material we spend extra on for our customers.

We are always happy to talk before you write a negative review about us without talking with us.
- You didn't mention anything abnormal about the surface so we used the material we use for 99% of projects like this with all happy customers.

We will reach out directly now that we have heard there's an issue!

Don't hesitate to reach out directly in the future.

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing and Installation

Federal Woman-Owned Small Business Certified (WOSB)
Ohio Woman Business Enterprise Certified (WBE)

Office: (866) 456.5316

Rated 5 out of 5 stars

The Decal is absolutely beautiful and…

The Decal is absolutely beautiful and Looks amazing on our entry wall.

April 3, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Excellent support, high quality & quick delivery!

We needed a bit of assistance converting file formats and Lindsay went above and beyond to assist. The graphic itself exceeded expectations.

March 31, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Thumbs up for both wall decals & wrap!

We ordered both wall decals and an extra-large wall wrap for our manufacturing facility and all look amazing! Submitting the designs were easy as was installation. I definitely would recommend Wall Decal World!

March 20, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Great Business!

Great Business!

Very easy to work with, excellent product, and even when there was a glitch in my order, Lindsay was very quick to help find a solution and was super pleasant and helpful!

March 3, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

Rated 5 out of 5 stars

Customer service was excellent - Decal great!

Customer service was excellent. Decal was perfect and easy to apply. Looks great!

February 19, 2025
Wall Decal World logo

Reply from Wall Decal World

Appreciate the review!

Feel free to tag us on social with a picture so we can show it off - or send us a picture via email!

-> Tag us on social @WallDecalWorld
-> Send email to Lindsay@WallDecalWorld.com

Andrew Robinson
National Projects | Wall Decal World (WOSB)
Custom Decal/Graphics Printing

Andrew@WallDecalWorld.com

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