Wallet Uphold Reviews 73

I was consumed by a deep depression. I met someone on a language exchange app who promised to teach me algorithmic trading. The scammer even sent me 1.68 ADA with which I registered and deposited into this website, showed me how to trade, and I made some profit and even withdrew 3.07 ADA. The scammer then advised that I invest more so I can get greater rewards. So I took out money borrowed from family for $119,561 and deposited it, followed all the instructions and was able to take my balance to $295,019. I was so excited, so I decided to withdraw $209,998, but was told the amount is too large, I would need to pay a 8% processing fee ($16,799). I quickly took another loan and paid it since I was sure withdrawal was possible because I had withdrawn in the past. Then they demanded another 28% risk control deposit, which was when it dawned on me that it was a con. I explained to my credit provider, and he referred me to a crypto recovery specialist (Fiscop-Advisor), who started tracing the movements of the ADA until it was sold on KuCoin. The scammers' bank info was obtained, and he was caught, and the ADA reversed.

Reset password, use authenticator, log in on phone, sent you a code on email, all around in a circle it goes, then when you change password, the new password don't work either, until finally it says too many login attempts. such a pleasant experience

Quick Vip is a regular stipend cash flow, Wallet Uphold lacks transparency, Kindly avoid if you can ,

I have been using Uphold wallet to purchase House mining contracts as they provide the best cloud mining platform. Everything has been working fine until yesterday i was locked out of my wallet which i was expecting a withdrawal. Over 24 hrs and no response

a disgusting scam. Minimum buy in of $10 for a token, *then* you learn there is literally nothing you can do with that token except buy other tokens. It's not a wallet, it's a gift card for line graph theater. There is literally not enough information to withdraw to an external wallet. Their documentation is incorrect. Do not touch with a ten foot pole.

Built my position over months & months & charged for every purchase at the speed of lightening off my debit / bank card.& never did get token anyway near what it was at the time & 3.99 % uphold made lots of money off me & if in the future I would have made big money they would hit me again big fees ,just feel scammed cause finally got a achieved goal of mkt position , & now trouble logging into account with 3 factor or 4 factor identification., so..if it's a problem close my flippen account, I will take my scammed losses on your flippen fees, & move on ,put my balance back on my debit card as fast as you take it..but as of 2/26/26 I continue to wait on there flippen asses ..I will update this matter from here to Kingdom come for what's been done here.waste of money & time to ever get involved as far as I'm concerned & feel had ! Ripped off & screwed over as if it's a scam in the first place........as of march 6th 2026 still have not met my request to put my ballance back on my debit card & close my account, even after bbb notified of what needs to be done .4/2/26 919pm still matter not solved & uphold has my ballance of" my"account ..or maybe there keeping it too..idk..if walmart & amazon & others apply money back to my account ,& uphold can take it for a purchase of it for every transaction ,than whats really going on here people .?

It has been almost a week and my instant deposit cannot be located within Uphold. I have provided additional information from my bank to show that the deposit was sent to Uphold successfully. This is 100% unacceptable!

I had a very disappointing experience with Uphold.

After fully verifying my account, I deposited funds and later attempted to withdraw my Bitcoin to my own external wallet. The transaction was flagged, my account was placed under review, and shortly after I was informed that Uphold would no longer offer me an account.

Uphold then forcibly liquidated my BTC and stated that my funds would be returned within 24 business hours. However, only a partial amount appears to be scheduled for return, with the remaining portion unaccounted for.

To date:
• I have not received the refund
• I have not been given an itemized explanation for the missing portion
• Multiple emails requesting clarification have gone unanswered
• Support has stopped responding entirely

I understand compliance reviews, but withholding part of a customer’s funds without transparency or timely communication is not acceptable.

Ticket number: 6730960

I hope Uphold addresses this matter promptly and provides clarity and resolution.

Since 4/10/2023 I have been a customer of Uphold Wallet, and until 8/6/2025, I have experienced no issues logging into my account, making purchases or executing sales.

At risk is $1200 worth of XRP in my wallet that I need to sell quickly to repair my vehicle that is now undrivable without urgent repairs.

Since 8/6/2025 I have wasted several hours of my precious time over the past 3 days attempting to logon to my account to no avail. Uphold Wallet now requires access via their new mobile app instead of my desktop that used to work perfectly. Now nothing works, not the platform website, not the mobile app, nothing is working, and I waste my time going around and around in an endless loop.

I researched the Internet to locate a phone number for support to request access to my account, and nobody answers the phone. I am required to leave a voice mail message, hoping that someone will call me back and resolve my issue. Obviously, Uphold does not want to be bothered by account holders, and they have made it impossible to access my account requiring a mobile app that does not work.

Since I have been unable to access my Uphold account, I requested support to close my account and transfer my money to my bank account. They asked me to go through an ID verification process, which I did twice, and they acknowledged receiving said ID verification. Support also asked for my bank account information, which I also did provide immediately when asked. They did close my account per my request, but after 3 days, they still have my money, and they have not responded as to when I can receive my money. It appears as though they have contrived a device to steal my funds in my account.

As of 8/8/2025, after 3 days of asking and waiting, still no response from Uphold Wallet as to when I can receive my $1200 into my checking account.

I always TRUST in this wallet, in my case and opinion its almost 7 years and I haven't a complaint with them, the support team risponds always,

I attempted to transfer funds using the account. When the transaction didn’t go through they restricted my account and said nothing as regard to why. My account has been restricted for a week now. I waited for them to get back to me to resolve the issue and never received anything. I called the complaint number multiple days and multiple times and nothing. No one has gotten back to me. Not one single person regarding my funds and i put over 5k in that account in hopes to transfer. I don’t play about my money so them just holding it with no communication was already a hindrance but also unsettling. I highly don’t recommend and say check reddit before using them as a crypto wallet. Still restricted and trying to get my money at this moment.

After making purchase of $3000 worth of bitcoin, my account got banned, i contacted their support but it was no help, I had to report to Rose Lane GP

Right after purchasing a decent amount of bitcoin my account was restricted! What’s that all about!? It’s not filling me with confidence can you get at me asap pls my ticket number is #4914640

Update:

They got back to me swiftly and dealt with the matter quickly so I’m happy about that. 5stars for that

Opened an account with them and within five days they closed it. That was six weeks ago. Have written numerous emails requesting the return of my money. Initially I was told my money was safe and would be returned within 7 to 10 working days. I would not advise anyone to open an account with them.

Using 4 months and really like it. Used very gingerly at first due to bad reviews. Have had to contact customer service for help and found them mega helpful and mega responsive. 👍

Having such high transaction and shipping costs in 2023 is lousy. The navigation on the site is lunar, each action is a challenge so badly designed. Do not deposit a single cent, prefer honest platforms. This type of Exchange is made to scam people. Be careful!

My account has been put under review an I created it TODAY with an email invitation to claim my funds, I didn't even made any transaction

Very bad wallet platform, unresponsive team and suspected scam, never trust them!!!