Wallet Factory Reviews 2

TrustScore 3 out of 5

3.0

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Company details

  1. Software Company
  2. e-Commerce Solution Provider
  3. Software Vendor

Written by the company

Wallet Factory, as a credible FinTech service provider, has a wide range of unbranded yet market-ready financial & digital services catered to specific needs of both our B2B clients and their end customers. While providing a holistic financial infrastructure, we help businesses capitalize on our WaaS (Wallet-as-a-Service) model that ensures outright revenue growth and customer satisfaction right from the start. Founded in 2016, Wallet Factory now takes pride in launching over 25 revenue-generating projects in 12 countries across 5 continents. The custom-built software solutions have helped banking and telecom companies drastically improve financial inclusion while attracting lots of new customers to their financial services. The company offers a wide range of software development services—from white-label eWallets, cards and mobile payment services to neobanking and loyalty management.


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Three Years at Wallet Factory: A Valuable Experience Undermined by Unresolved Financial Obligations

I had the opportunity to work at Wallet Factory for three years. I started as a Senior Developer, participated in key projects, and had the chance to go on interesting business trips to visit clients. At the time, there were clear opportunities for growth, the environment was highly dynamic, the standards were high, and my colleagues were both professional and friendly. Over time, I advanced to the position of Architect, for which I am sincerely grateful.

At a certain point, salary delays became significantly prolonged and unacceptable, with the company accumulating over six months of debt. I made the decision to resign and officially left the company in February 2023. After my departure, the company made a few payments but then suspended all further payments owed to me.

In the summer of 2023, I sought legal assistance to resolve the matter. Wallet Factory was issued a formal pre-litigation demand to settle the outstanding debt. The company assured that payments would resume shortly, but this never happened. According to the legal expert, the next necessary step is to proceed with a lawsuit, as all possible out-of-court measures have been exhausted.

As of today, after two years of waiting, the company still owes a significant amount. Under the terms of the contract, Wallet Factory is obliged to compensate for all damages caused by delayed salary payments, as well as to pay applicable penalties and fines.

I sincerely hope that Wallet Factory will find a way to resolve this issue.
I will provide updates on any further developments soon.

April 7, 2025
Unprompted review
Rated 4 out of 5 stars

Market challenger, providing high quality software development services

I strongly recommend Wallet Factory for their software development services. Wallet Factory has a group of experts who know fintech very well and their business advices are always on point. In terms of the software development itself, they have a very talented team who is flexible and available no matter the time difference. They can be definitely considered as market challengers providing high quality services, customizing them to clients' needs. We consider them as a long-term partner, with whom we wish the expand the market and bring refreshing banking experience.

December 22, 2021
Unprompted review
Wallet Factory logo

Reply from Wallet Factory

Thank you so much, Agata. It is our pleasure working with you!

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